Telehealth & Covid-19
3 Telehealth DOs and DON’Ts for Healthcare CEOs
Based on the Kano model, the reality of innovation is that features that once were a “delighter” (remember the first power windows in cars?) over time in the eyes of the consumer become “table [...]
5 Ways to Overcome Clinician Barriers to Telehealth Adoption
In a previous article, we examined how patient-side challenges like technology access, digital literacy, and care engagement continue to limit the potential of virtual care. But even when patients are ready, willing, and equipped [...]
The Seven Pillars of Telehealth Value
Why after 30 years Telehealth is still Healthcare's Most Underutilized Strategic Asset Depending on who you ask, Telehealth (the “delivery of care at a distance”) goes back to the 1950s (transmitting an ECG), the [...]
The Architecture of a Modern Telehealth Policy
This Telehealth Tuesday article was written by Trevor Cunningham, a telehealth consultant on the Ingenium Team. This article is the second in our three-part Telehealth Tuesday series on building strong, scalable telehealth policies. In last week’s piece, we explored [...]
From Makeshift to Master Plan: Why Mature Healthcare Organizations Need a Purposeful Telehealth Policy
This Telehealth Tuesday article was written by Trevor Cunningham, a telehealth consultant on the Ingenium Team.In just a few short years, telehealth has evolved from a pandemic-era necessity into an essential fixture of modern healthcare. What was once a workaround [...]
Bridging the Distance: Telehealth for Unbridged Islands
Imagine needing medical care—but there are no roads, no bridges, and weather conditions can delay travel for days. For residents of islands, even if they are just off-shore, but with no bridge connecting them to the mainland, this isn’t [...]
Success with Telebehavioral Health:
5 Tactics to Keeping Students Engaged
Delivering behavioral health services to teenagers has never been simple — but it’s especially complex when the connection is virtual and the setting is a school or the home. Unlike traditional therapy spaces that are often thoughtfully decorated to [...]
Is Telehealth a Clinic Killer?
Since the beginning of the year — after Chris Adamec’s great talk at the January 2025 Telehealth T-Time — I’ve been debunking common myths that politicians and other healthcare non-experts may hold. I questioned whether Telehealth really drives up cost, [...]
The Virtual Physical Exam:
Bringing Clinical Excellence to Telehealth
While telehealth in an integrated, hybrid care environment enjoys a high percentage of utilization in behavioral health and specialty care, most primary care providers are still, for the most part, eschewing the use of video visits. In addition to the [...]