Telehealth Tuesday Articles, June 2024

In June 2024 Telehealth Tuesday was all over the place topic wise. I commented on healthcare’s convoluted business model and also challenged healthcare leaders on whether they were truly leveraging telehealth to benefit their patients, their clinicians, and their bottom line.

After a repost of my popular article on the critical qualities of a Telehealth Coordinator that make them a Rock Star, I started my series of articles on the hot topic of “AI in Healthcare”.

Enjoy your readings!

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A Waste of Telehealth: Are You Leaving Patients Behind and Money on the Table?

In this article I combine my favorite themes: Here’s how telehealth can create a lot of value; here’s why it is not, and here are the root causes to fix it.

Healthcare’s Convoluted Business Model That Stifles Innovation Adoption

For years I’ve been trying to understand the various ways in which healthcare is so different from other industries. Here’s one key aspect: a convoluted business model where the payor is not the same as the beneficiary. No wonder innovation adoption is so slow!

The 7 Critical Qualities of a Rock Star Telehealth Coordinator

The primary responsibility of a Telehealth Coordinator is to help providers and patients have a great telehealth experience. This article describes the responsibilities, qualities, and skills of a Rock Star Telehealth Coordinator.

AI in Healthcare — What’s a Leader to Do?

This is the first in a series of articles on AI. I cover the various types of AIs, provide a few definitions of AI, and finish with guidance for leaders on how to prepare for the tsunami of AI-powered healthcare solutions.