By Christian Milaster | July 01, 2025
Scaling telebehavioral health in rural communities takes more than technology—it requires deliberate strategies that support both clinicians and patients. This article explores key interventions that help rural behavioral health programs move from sporadic use of telehealth to sustainable, integrated care.
By Christian Milaster | February 18, 2025
Expanding capacity in behavioral health is critical to meeting growing patient demand, but clinician shortages make it a challenge. Discover how optimizing scheduling, leveraging telehealth, and reducing administrative burdens can boost appointment availability while enhancing clinician satisfaction.
In this 3rd article in our series on Telebehavioral Health, we explore five valuable Key Performance Indicators (KPIs) that leaders can use to improve the performance of their Telebehavioral Health services. Because “If you can’t measure it, you can’t improve it.”
By Christian Milaster | May 25, 2021
In most organizations Telebehavioral Health has really taken off and it is one of the few clinical specialities that really wholeheartedly embraced and fully leveraged the Covid-19 health crisis. But why rest there? Now that we are returning to a more ordinary world (albeit with even more need for mental health services), learn more about the benefits of taking Telebehavioral Health to the next level.
By Christian Milaster | May 11, 2021
The world of TeleBehavioralHealth is much more than just online counseling via facetime or text-based chatting with your counsellor à la BetterHelp or TalkSpace. Read about the different flavors and modalities in this article.
By Christian Milaster | April 1, 2025
Engaging teens in virtual behavioral health sessions requires more than just screen time — it takes intention, flexibility, and the right tools. This article explores five actionable tactics clinicians can use to foster trust and connection, from pre-session pings and playful activities to emoji mood check-ins and teen-led agendas.