Telehealth & Covid-19
Choosing an AI Voice Vendor Is Easy If You Diagnose First
Telehealth comes in many different flavors including store & forward (sending photos), remote patient monitoring (automatic vital sign upload) and interactive care that can be synchronous (video visits, phone calls) and asynchronous (secure texting, [...]
Integrated Telehealth Is Already Here.
It’s Just Not Evenly Distributed.
I spent yesterday afternoon in a room with about 40 telehealth leaders at the MATRC Summit, running a workshop we had been building toward since last October. That's when the AHA Center for Telehealth and [...]
Leading and Implementing Digital & Telehealth: 350 Articles of Field-Developed Guidance
The Knowledge Is Already There — Here's How to Find It Healthcare leaders today are not suffering from a shortage of information. If anything, the opposite is true. Between CMS guidance, vendor white papers, conference [...]
Skip a Step, Fail the Change: RHTP Success with ADKAR®
A quote from Dr. Charlie Mayo has stayed with me since my years at the Mayo Clinic:"Today, the only thing that is permanent is change."Dr. Mayo’s guidance to the clinic he and his brother started were recorded in 1931. Nearly [...]
Why Your RHTP Transformation May Fail — And How to SWITCH It Up
The Rural Health Transformation Program is putting billions of dollars into rural healthcare — and with it comes an expectation that things will actually change. Not just that technology will be purchased. Not just that services will be launched. [...]
Rural Telehealth: Beyond Video Visits
With millions of dollars in Rural Health Transformation Program (RHTP) funding now flowing to organizations in all 50 states, rural hospitals, critical access hospitals, and health systems face a pivotal question: What telehealth services should we actually launch? For many [...]
Are Rural Hospitals Better Off Because of Telehealth?
A question that surfaces regularly among rural hospital leaders — and deserves a direct answer: "Are rural hospitals, critical access hospitals, and 'tweeners' better off financially as a result of telemedicine partnerships? Or are these partnerships driving down their Case [...]
RHTP’s Greatest Untapped Opportunity:
Building the Capability to Innovate
The Rural Health Transformation Program (RHTP) has attracted a lot of attention — and a lot of vendors. Within weeks of states announcing their RHTP funding awards, technology companies began marketing aggressively to rural healthcare organizations. Telehealth Booths. AI platforms. [...]
Buying Technology for RHTP Is Easy.
Driving RHTP Outcomes Is Not.
RHTP funding is arriving — and with it, a wave of technology purchasing decisions. Advanced imaging systems. Telehealth platforms. Remote patient monitoring programs. AI-powered scribing tools. Consumer-facing digital health solutions. Vendors are calling. Demos are being scheduled. Budget conversations are [...]















