Telehealth & Covid-19
Overcoming 7 Common Barriers to Telehealth Adoption
Telehealth has revolutionized access to care, but adoption remains uneven across populations and health settings. Despite years of progress and post-pandemic normalization, many patients and providers still face significant obstacles. This week, we examine the [...]
A Systems Approach to Solving
Rural America’s Healthcare Crisis
How telehealth can transform rural communities when deployed thoughtfully, comprehensively, and with deep respect for the people we serve. Rural healthcare isn't broken, it's systematically underserved — and now, in 2025, seemingly grossly underfunded. Yet [...]
Standardizing Telehealth Training
Start with strategy. Ground it in policy. Make workflows real. Then train. I was recently asked a thoughtful question based on a the collective insights of a group from about two dozen healthcare organizations: “What [...]
Bridging the Distance: Telehealth for Unbridged Islands
Imagine needing medical care—but there are no roads, no bridges, and weather conditions can delay travel for days. For residents of islands, even if they are just off-shore, but with no bridge connecting them to the mainland, this isn’t [...]
Success with Telebehavioral Health:
5 Tactics to Keeping Students Engaged
Delivering behavioral health services to teenagers has never been simple — but it’s especially complex when the connection is virtual and the setting is a school or the home. Unlike traditional therapy spaces that are often thoughtfully decorated to [...]
Is Telehealth a Clinic Killer?
Since the beginning of the year — after Chris Adamec’s great talk at the January 2025 Telehealth T-Time — I’ve been debunking common myths that politicians and other healthcare non-experts may hold. I questioned whether Telehealth really drives up cost, [...]
The Virtual Physical Exam:
Bringing Clinical Excellence to Telehealth
While telehealth in an integrated, hybrid care environment enjoys a high percentage of utilization in behavioral health and specialty care, most primary care providers are still, for the most part, eschewing the use of video visits. In addition to the [...]
Innovation in a Crisis: A Guide for Healthcare Leaders
Trigger warning: This article contains an unusually high number of overused quotes. Crises in healthcare — whether they involve financial pressures, policy changes, or unexpected disruptions — often lead organizations to retrench, focusing solely on immediate survival. The instinct [...]
5 Reasons Why Your Clinicians (Still) Don’t Like Telehealth
Despite the accelerated adoption of telehealth during the COVID-19 pandemic, many clinicians — especially in community health centers, rural health clinics, or smaller rural health systems — continue to resist to use virtual care to improve access and continuity of [...]