Telehealth & Covid-19
Consumer-Facing Digital Health Is Coming:
Are States and Rural Providers Ready?
When CMS designed the Rural Health Transformation Program, it made a deliberate bet: consumer-facing digital health technology — symptom checkers, remote monitoring devices, AI chatbots, chronic disease apps, digital navigation tools — could meaningfully address [...]
RPM Works — If You Do It Right:
What the Evidence Actually Shows
When CMS started reimbursing Remote Physiological Monitoring in 2019, a gold rush mentality swept through healthcare. Overnight, vendors promised small clinics easy revenue through RPM billing codes. Large health systems invested millions in platforms and [...]
What Successful Consumer-Facing
Health Tech Actually Looks Like
When CMS released the NOFO for the Rural Health Transformation Program last year, there was one category that stood out: “consumer-facing digital health”. It’s a welcome, albeit unexpected move in the right direction. However, I'm [...]
9 Proven Telehealth Solutions Improving Chronic Disease Management
Chronic disease is the leading cause of death, disability, and healthcare spending in the U.S. — and it disproportionately impacts rural communities. Yet rural patients with diabetes, hypertension, COPD, and heart failure often face delayed treatment, missed follow-ups, and limited [...]
16 Proven Telehealth Solutions Improving Access to Rural Primary Care
Primary care is the foundation of a high-functioning healthcare system, but in rural America, it is also one of the most fragile. Many communities lack enough clinicians so patients often have to travel long distances even for basic services, [...]
11 Proven Telehealth Solutions Improving Access to Emergency Care
This is the second article in a multi-part series spotlighting proven telehealth-enabled solutions that address the goals outlined in CMS's Rural Health Transformation Program. Each installment will focus on a different area of care — continuing here with emergency [...]
13 Proven Telehealth Solutions Improving Access to Hospital Care
This is the first article in a multi-part series spotlighting proven telehealth-enabled solutions that address the goals outlined in CMS's Rural Health Transformation Program. Each installment will focus on a different area of care — starting here with inpatient care [...]
3 Telehealth DOs and DON’Ts for Healthcare CEOs
Based on the Kano model, the reality of innovation is that features that once were a “delighter” (remember the first power windows in cars?) over time in the eyes of the consumer become “table stakes”. The same holds true [...]
5 Ways to Overcome Clinician Barriers to Telehealth Adoption
In a previous article, we examined how patient-side challenges like technology access, digital literacy, and care engagement continue to limit the potential of virtual care. But even when patients are ready, willing, and equipped for telehealth, telehealth will not [...]















