Telehealth & Covid-19
The PM Toolkit for Change Management: 3 Disciplines for RHTP Transformation
The main reason many RHTP initiatives will fall short of achieving the outcomes expected by CMS is not technology — it is the unmanaged resistance to change by clinicians, by staff, by administrators, and [...]
7 Proven Habits for Effectively Managing RHTP Transformation — Creating Engagement
At the core of every rural health transformation is one fundamental task: creating the desire in clinicians, staff, patients, and leaders to do things differently. As most leaders in healthcare know, that is harder [...]
7 Proven Habits for Effectively Managing RHTP Transformation — Preparation
Inspired by Stephen Covey's "The 7 Habits of Highly Effective People" In 1976, a doctoral student named Stephen Covey set out to understand what made people truly effective. His method was ambitious: he read [...]
RPM That Clinicians Actually Use: A Practical Playbook for Sustainable Adoption
Remote Physiological Monitoring (RPM) has proven clinical and financial potential, but many programs stall or even fail after the initial rollout. The difference between RPM that exists and RPM that delivers value comes down to design — how referrals start, [...]
Maximizing RHTP Telehealth Funding: A Proven Blueprint For Success
This week's Telehealth Tuesday examines how states can maximize their Rural Health Transformation Program telehealth investments through coordinated implementation rather than fragmented, vendor-driven approaches. The $50 billion Rural Health Transformation Program represents a once-in-a-generation opportunity to transform rural healthcare [...]
Telehealth Vendor Selection: Defining Needs and Requirements
As the need for timely access to a wide variety of healthcare services, especially in rural areas, is increasing, Telehealth — "providing care at a distance" — bridges distances, transportation challenges, and lack of specialty care providers. The Covid-19 health [...]
Verify Before You Start: Can Your New Telehealth Service Deliver?
Launching a telehealth service is easy. Designing a telehealth service that creates lasting strategic, financial, and clinical value? That’s the hard part. As states participating in the Rural Health Transformation Project (RHTP) begin identifying digital health solutions for their communities, [...]
Designing for Telehealth Sustainability: To Launch Is Not Enough
The launch goes live. The dashboard lights up. Everyone celebrates. Six months later, the telehealth service is barely being utilized — and no one notices. That’s not a tech failure. That’s a systems failure. The problem is systemic: many [...]
The Vendor Trap: Why Buying Telehealth Isn’t Implementing Telehealth
Why RHTP success depends on implementation discipline, not vendor selection. When states submitted their RHTP applications, many wisely included telehealth as a way to strengthen rural health delivery. Now those same teams face a tougher challenge: turning those commitments into [...]