Are you keeping up with Telehealth Tuesday? Do you have some beach or airplane reading lined up? Then maybe you want to add these four articles to your list, where I covered a lot of the details on measuring the performance of your telehealth/virtual care services.
The first two articles focused on the “end in mind”: What are the key metrics to measure and how do you most pragmatically measure them?
The second set focused more on the why every healthcare organization should measure the performance of its telehealth services and what strategic benefits can be gained from doing telehealth well.
Enjoy your readings!
P.S.: What remarkable telehealth approach that you know about would you like me to feature in my weekly column? Connect with me so I can learn more.