Telehealth & Covid-19
Telehealth Performance Metrics
How do you assess the performance of telehealth? As the most quotable American quipped below, setting yourself a destination is key to knowing when you are successful. If you don’t know where [...]
How to Measure Telehealth Success
Not everything that can be counted counts. Not everything that counts can be counted. — William Bruce Cameron As the quote highlights, measuring success can be a tricky business. Not all [...]
Are You With the Herd or Just Looking On?
For most people, there is safety in numbers and following what the majority of other people (or, especially in the US, other people like you) are doing, must be okay and safe [...]
Telehealth Success through Conscious Change Management
A quote from one of the brothers Mayo, Dr. Charlie Mayo, has stuck with me all these years: "Today the only thing that is permanent is change." The quote was recorded almost 90 years ago in 1931 and never [...]
Telehealth Workflows, Policies & Technologies
Every extraordinary recipe for a sublime dish relies on superb ingredients and high-grade kitchen tools that the seasoned chefs carefully procure and maintain. The secret behind sublime telehealth, lies in a similar list of ingredients and tools, namely workflows, [...]
Why Healthcare Organizations need a Telehealth Strategy
A bridge is typically a metaphor for creating a shortcut, crossing a chasm, or to overcome an obstacle like a river. A Telehealth Strategy serves the same purpose: to navigate you confidently across and through the uncertain future to [...]
The Basics of Remote Patient Monitoring (RPM)
For months now we have been covering the telemedicine subset of “Interactive Patient Care’, which is typically delivered via a live audio/video connection, though during the Covid-19 health crisis (too) many are still using “telephonic care” as a way [...]
Telehealth for Post-Acute Care
Telehealth is often thought of as a tool to conduct video visits for “regular”, non-acute care. A few weeks ago I covered a number of use cases for telehealth within the hospital and in this article we’ll be looking [...]
The Digital Health Future is Already Here – It is Just Not Evenly Distributed
Even before the Covid-19 health crisis the Digital Health future was already here. It just was not evenly distributed and only existed in isolated experiments and trials. But Covid-19 has accelerated the use of digital health technologies including the [...]















