Telehealth & Covid-19
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the framework of Maslow’s hierarchy of needs. To reach the highest level, the level of self-actualization, people first need to have some of their basic [...]
100% Telehealth is not a Dream
Over the past years, telehealth has proven itself to be a viable approach to delivering care safely and effectively in many cases, under many circumstances. While telehealth will never replace 100% of in-person care, [...]
The 3 Most Effective Telehealth Marketing Tactics
Marketing Your Telehealth Services to Your CommunityGood marketing is about understanding customers’ needs and offering solutions and services to satisfy their needs in a way that resonates with them.In essence, though Marketing is first and [...]
4 Strategies to Increase Demand for your Telemedicine Service
The Covid-19 health crisis gave birth to at least dozens if not hundreds of startups offering specific telemedicine services. From ad hoc urgent care and behavioral health to specialty services addressing men’s health or Covid testing: the breadth of services [...]
Maximizing the ROI of Telehealth
As healthcare organizations are realizing that telehealth is here to stay, the attention quickly turns to three important questions: what should our telehealth services roadmap look like, what is the right technology we should be using and how can [...]
5 Key Ingredients for Improving Telehealth
Optimization is the science (and often art) to make the best use out of a resource. The strive for doing the right things (effectiveness) and doing things right (efficiency) leads to a continuous cycle of improvement. But when optimizing systems, [...]
Beyond Covid: From Virtual Care to Connected Health
For decades, telehealth has been a largely underutilized mode of care delivery even though telehealth repeatedly demonstrated increased access to care and improved health outcomes. The Covid-19 health crisis changed all of this virtually (pun intended) overnight. In a couple [...]
Telehealth is Not in Kansas Anymore
Last week I had the great honor of accepting a request to facilitate an international panel of fascinating telehealth innovation experts for the Festival of Telehealth on the topic of “Future Innovation in Telehealth”. As I was exchanging emails [...]
6 Smart Moves to Optimize Telehealth
Over the past 10 months I’ve written extensively about the shortcomings of poorly implemented telehealth: “The Top 4 Side Effects of poorly implemented telehealth”, “6 Ways Telehealth Failed in 2020”, and “3 Characteristics and 3 Root Causes of Mediocre [...]















