Telehealth & Covid-19
Virtual Care: Your Secret Weapon to Succeed with Value-Based Care
For the longest time, physicians have been paid on a procedural basis: render a service, perform a task and get paid for it. Just like in the old horse and buggy days, from house visits [...]
8 Reasons Why Clinicians are Apprehensive About Telehealth
…and what to do about it. When your organization finally embraces telehealth, recognizing it as a critical strategic tool to give your “modern healthcare consumers” (a.k.a. patients) what they want (i.e., convenience) you're still left [...]
Serving More Patients Through Virtual Care
While virtual care is becoming increasingly more ubiquitous — holding steady in primary care and continuing to grow in behavioral health — it is still often seen as merely an alternative care delivery method. [...]
Is Audio-Only Telehealth Good Medicine?
Last week a telehealth workgroup comprising insurers, providers, and policy makers from the state of Vermont submitted a recommendation to their state, arguing for keeping the reimbursement for audio-only (telephonic) telehealth. But is audio-only telehealth good medicine? Should there be [...]
Transforming Care Delivery through Telehealth
A few weeks back I posted a couple of articles describing the 7 levels of telehealth maturity that organizations pass through as the acceptance and permanence of their telehealth services grows. Most organizations, especially during the start of the Covid-19 [...]
Our most Popular Telehealth Guidance from 2020
Over the past year, we’ve published 51 articles covering a broad range of topics about all things telehealth. Of course the Covid-19 health crisis accelerated the adoption of telehealth and we’ve enjoyed sharing our insights with hundreds of subscribers. [...]
Yes, Virginia, there is Telehealth Reimbursement
This phrase, if it does not ring an immediate “bell”, is a nod to the famous reply in the New York Sun from 1897. In response to a question from an inquisitive 8-year-old regarding the existence of Santa Claus, the [...]
6 Ways Telehealth Failed in 2020
On many accounts, 2020 was the year of telehealth. In response to the Covid-19 health crisis, a quick solution was needed to safely provide care for patients, especially those that did not need “hands-on” care, but standard medical care. [...]
From Chaos to Supported: Growing Telehealth Maturity
In last week’s Telehealth Tuesday article I covered the 7 Levels of Telehealth Maturity which ranged from “chaotic” to “transformative”. In today’s article I’ll be diving deeper into the first four levels of telehealth maturity: from chaotic to emerging [...]















