Telehealth & Covid-19
What Is Your Team’s CPT Code?
In the world of healthcare, a CPT® code refers to the (trademarked) acronym of the Current Procedural Terminology, a set of codes describing medical procedures received by patients. In the world of [...]
Sustainable Telehealth & Digital Health Success: Be Brisk, Go Big, Go Bold — Or Go Broke!
By now, the spring of 2023, the leadership of any healthcare organization should have figured out two inevitable truths: Telehealth is here to stay, will continue to grow, will over time [...]
The 7 Skills of a Rock Star Telehealth Coordinator
In last week’s Telehealth Tuesday I described the 7 critical qualities, 4 responsibilities, and 7 key skills that make a Telehealth a Rock Star in their profession: Customer Service Skills (Customers [...]
The Basics of Remote Patient Monitoring (RPM)
For months now we have been covering the telemedicine subset of “Interactive Patient Care’, which is typically delivered via a live audio/video connection, though during the Covid-19 health crisis (too) many are still using “telephonic care” as a way [...]
Telehealth for Post-Acute Care
Telehealth is often thought of as a tool to conduct video visits for “regular”, non-acute care. A few weeks ago I covered a number of use cases for telehealth within the hospital and in this article we’ll be looking [...]
The Digital Health Future is Already Here – It is Just Not Evenly Distributed
Even before the Covid-19 health crisis the Digital Health future was already here. It just was not evenly distributed and only existed in isolated experiments and trials. But Covid-19 has accelerated the use of digital health technologies including the [...]
TeleAcuteCare – Telehealth in the Hospital
In the middle of the Covid-19 health crisis most of us think of telehealth as a way to keep people out of the clinic environment, out of the hospital. But there are a number of excellent use cases for [...]
Telehealth Visits are more Secure, Offer more Privacy
Did that headline stump you? Do you think of telehealth as offering more privacy or less privacy than an in-person visit? We live in interesting times and not just because of Covid-19. Data breaches, identity theft and other data [...]
Healthcare Innovation: My Take on 7 Big Ideas
Last week, Beckers’ Hospital Review posted a collection of quotes from 9 healthcare leaders about the role of innovation in healthcare. What’s striking about the list of quotes is how widely these leaders recognize the importance of delivering care [...]















