Telehealth & Covid-19
Patient Experience, Patient Satisfaction, Patient Engagement: What’s the Difference?
My introduction to healthcare came in 2000 when I joined the Mayo Clinic in Rochester, Minnesota. Having never been exposed to healthcare before and having only moved to the US two [...]
No Digital Front Door:
Failing the Modern Healthcare Consumer
After Telehealth’s prime time moment during the Covid-19 health crisis, much attention this year has been focused back on the “digital front door” — the set of digital technologies through which [...]
96 Common Video Telemedicine Scenarios
If you’ve been reading my Telehealth Tuesday column for a while, you know that I always urge my readers to pay particular attention to the various workflows leading up to and [...]
TeleAcuteCare – Telehealth in the Hospital
In the middle of the Covid-19 health crisis most of us think of telehealth as a way to keep people out of the clinic environment, out of the hospital. But there are a number of excellent use cases for [...]
Telehealth Visits are more Secure, Offer more Privacy
Did that headline stump you? Do you think of telehealth as offering more privacy or less privacy than an in-person visit? We live in interesting times and not just because of Covid-19. Data breaches, identity theft and other data [...]
Healthcare Innovation: My Take on 7 Big Ideas
Last week, Beckers’ Hospital Review posted a collection of quotes from 9 healthcare leaders about the role of innovation in healthcare. What’s striking about the list of quotes is how widely these leaders recognize the importance of delivering care [...]
Getting the Telehealth Results you Want
Over the past weeks I covered in a series of articles how you can measure and create telehealth success and make telehealth enjoyable for physicians. This week, I’ll focus on how you can actually get the telehealth results you [...]
Making Telemedicine Enjoyable for Physicians
Are your physicians embracing telemedicine? Are you a physician that likes doing telemedicine? If not, read on. I may have a diagnosis and treatment plan that can lead to physicians enjoying telemedicine to deliver extraordinary care. And no, it’s [...]
Telehealth Creates Strategic Success
Most healthcare organizations have been thrust into the use of Telehealth in response to the Covid-19 crisis and many of them are quietly waiting for things to “go back to normal”. That, however, would be a big mistake, as [...]