Telehealth & Covid-19
Why Measure Virtual Care Performance?
You can’t manage what you don’t measure. — Peter Drucker Over the past weeks I’ve shared a lot of pragmatic advice on how to measure telehealth performance to assess the success of your telehealth programs. [...]
Measuring the 5 Most Critical Telehealth Metrics
In last week’s article I laid out a simple framework of five key metrics that telehealth leaders need to pay attention to when it comes to measuring telehealth success. They are: clinician satisfaction patient [...]
5 Telehealth Metrics Healthcare Leaders
Need to Pay Attention to
As Telehealth becomes an increasingly important strategic tool in attracting and serving the modern healthcare consumers’ desire for convenience, it is imperative that healthcare leaders pay attention to the performance of their telehealth services. [...]
Telehealth Success through Conscious Change Management
A quote from one of the brothers Mayo, Dr. Charlie Mayo, has stuck with me all these years: "Today the only thing that is permanent is change." The quote was recorded almost 90 years ago in 1931 and never [...]
Telehealth Workflows, Policies & Technologies
Every extraordinary recipe for a sublime dish relies on superb ingredients and high-grade kitchen tools that the seasoned chefs carefully procure and maintain. The secret behind sublime telehealth, lies in a similar list of ingredients and tools, namely workflows, [...]
Why Healthcare Organizations need a Telehealth Strategy
A bridge is typically a metaphor for creating a shortcut, crossing a chasm, or to overcome an obstacle like a river. A Telehealth Strategy serves the same purpose: to navigate you confidently across and through the uncertain future to [...]
The Basics of Remote Patient Monitoring (RPM)
For months now we have been covering the telemedicine subset of “Interactive Patient Care’, which is typically delivered via a live audio/video connection, though during the Covid-19 health crisis (too) many are still using “telephonic care” as a way [...]
Telehealth for Post-Acute Care
Telehealth is often thought of as a tool to conduct video visits for “regular”, non-acute care. A few weeks ago I covered a number of use cases for telehealth within the hospital and in this article we’ll be looking [...]
The Digital Health Future is Already Here – It is Just Not Evenly Distributed
Even before the Covid-19 health crisis the Digital Health future was already here. It just was not evenly distributed and only existed in isolated experiments and trials. But Covid-19 has accelerated the use of digital health technologies including the [...]