Telehealth & Covid-19
From Chaos to Supported: Growing Telehealth Maturity
In last week’s article, I posed the question: How Mature is Your Telehealth Program? In today's Telehealth Tuesday column I’ll dive deeper into the first four levels of telehealth maturity: from chaotic to emerging [...]
How Mature is Your Telehealth Program?
While Telehealth has been around since the mid 1990s, albeit mostly in academic medical centers, an overnight adoption of telehealth across virtually all specialties and with numerous modalities was brought on by the Covid-19 [...]
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the framework of Maslow’s hierarchy of needs. To reach the highest level, the level of self-actualization, people first need to have some of their basic [...]
Telehealth is Not in Kansas Anymore
Last week I had the great honor of accepting a request to facilitate an international panel of fascinating telehealth innovation experts for the Festival of Telehealth on the topic of “Future Innovation in Telehealth”. As I was exchanging emails [...]
6 Smart Moves to Optimize Telehealth
Over the past 10 months I’ve written extensively about the shortcomings of poorly implemented telehealth: “The Top 4 Side Effects of poorly implemented telehealth”, “6 Ways Telehealth Failed in 2020”, and “3 Characteristics and 3 Root Causes of Mediocre [...]
Which Telehealth Technology is Best?
As healthcare organizations are assessing how to best leverage telehealth for the delivery of care in the long run, the question turns quickly to assessing the various technology solutions that an organization may find itself using. From simple video [...]
Thoughts on Foley & Lardner’s
Top 5 Telehealth Law Predictions for 2021
In December I surmised that, indeed, telehealth reimbursement is here to stay - simply because it was already pretty good before the Covid-19 health crisis emergency regulations. Granted, the biggest hurdle that was removed — allowing Medicare patients to receive [...]
3 Characteristics & 3 Root Causes of Mediocre Telehealth
The Covid-19 health crisis quickly turned everyone’s attention to telehealth as a means to keep providers and staff safe and patients both safe and healthy. Most organizations very quickly stood up telemedicine without the knowledge on how to properly [...]
Is Audio-Only Telehealth Good Medicine?
Last week a telehealth workgroup comprising insurers, providers, and policy makers from the state of Vermont submitted a recommendation to their state, arguing for keeping the reimbursement for audio-only (telephonic) telehealth. But is audio-only telehealth good medicine? Should there be [...]















