Telehealth & Covid-19
Happy Day Scenario Process Design
Most if not all of Healthcare Delivery is a series of interconnected processes. From diagnosis to treatment, from prescriptions to incisions, from dressings to blessings — every part of the care experience is process driven.As [...]
Five Principles of Successful Telehealth Adoption
Many leaders see the wisdom in embracing “care at a distance” for their organization. Yet once they look at their clinician’s utilization data, they are often surprised about the discrepancy of the media’s description [...]
The 5 Leader-Ships of Innovation Adoption
“The Future is already here; it is just not evenly distributed.” — William Gibson Today’s Healthcare Leaders have a full plate of important and urgent priorities and many if not all of them require some [...]
Hybrid Care 2021: The Best of Both Worlds
The concept of hybrid is to combine the best of two worlds. A gasoline engine and an electric engine in hybrid cars. In-person and virtual learning in hybrid learning. Or peanut butter and jelly, ice cream with chocolate sauce [...]
Telehealth is a Clinical Tool: Use it as Such
Telehealth is everywhere. In the news. On Clubhouse. On the radio. On the frontpage of hometown newspapers. But we need to stop treating telehealth like it’s a novelty, or a distinctly new service offering. Or, even worse, as a [...]
4 Strategies to Increase Demand for your Telemedicine Service
The Covid-19 health crisis gave birth to at least dozens if not hundreds of startups offering specific telemedicine services. From ad hoc urgent care and behavioral health to specialty services addressing men’s health or Covid testing: the breadth of services [...]
Maximizing the ROI of Telehealth
As healthcare organizations are realizing that telehealth is here to stay, the attention quickly turns to three important questions: what should our telehealth services roadmap look like, what is the right technology we should be using and how can [...]
5 Key Ingredients for Improving Telehealth
Optimization is the science (and often art) to make the best use out of a resource. The strive for doing the right things (effectiveness) and doing things right (efficiency) leads to a continuous cycle of improvement. But when optimizing systems, [...]
Beyond Covid: From Virtual Care to Connected Health
For decades, telehealth has been a largely underutilized mode of care delivery even though telehealth repeatedly demonstrated increased access to care and improved health outcomes. The Covid-19 health crisis changed all of this virtually (pun intended) overnight. In a couple [...]















