Telehealth & Covid-19
A Telehealth Evangelist’s Roadmap – My Take
A couple of weeks ago one of the telehealth trailblazers of the last 30 years, Dr. Joseph Kvedar, reflected on the blazed trail he’s been on thus far and mused on what lies ahead. [...]
Happy 4th Birthday, Telehealth Tuesday!
Four years ago, on Tuesday, October 8, 2019, after returning from a Telehealth Conference in Vegas, I launched Telehealth Tuesday with 32 subscribers and a simple success metric: To publish an article every week on [...]
A Systems Approach to Superb Care Delivery
With a systems engineering mindset I first look at the challenges at hand in the context of the larger system - what happens before, what happens after? Who else is involved, who else is impacted? [...]
Yes, Virginia, there is Telehealth Reimbursement
This phrase, if it does not ring an immediate “bell”, is a nod to the famous reply in the New York Sun from 1897. In response to a question from an inquisitive 8-year-old regarding the existence of Santa Claus, the [...]
6 Ways Telehealth Failed in 2020
On many accounts, 2020 was the year of telehealth. In response to the Covid-19 health crisis, a quick solution was needed to safely provide care for patients, especially those that did not need “hands-on” care, but standard medical care. [...]
From Chaos to Supported: Growing Telehealth Maturity
In last week’s Telehealth Tuesday article I covered the 7 Levels of Telehealth Maturity which ranged from “chaotic” to “transformative”. In today’s article I’ll be diving deeper into the first four levels of telehealth maturity: from chaotic to emerging [...]
The 7 Levels of Telehealth Maturity
Telehealth has been launched at virtually every healthcare organization in the wake of the Covid-19 health crisis. While some initially treated it as a convenient backup solution, most have by now realized that telehealth is here to stay. But [...]
The Telehealth Landscape is About to Change
These days, there are surely some interesting dynamics at play. And no, I’m not talking about the post-election dynamics or the holidays during a full-blown health crisis. I am talking about the forces at play at this very moment, [...]
Telehealth Success is not about Clinical Outcomes
I’d be the first to tell you that anything we do in healthcare has to focus on achieving positive clinical outcomes. And, just like any other care delivery modality, that includes telehealth. But Telehealth Success is not about Clinical [...]















