Telehealth & Covid-19
Selecting The Best Vendors for Your RPM Program
My 20-year adventure into the world of digital health started at the Mayo Clinic in Rochester, Minnesota with an exciting assignment: to develop and manage the requirements for a wearable continuous [...]
6 Reasons to Manage Telehealth Performance
The purpose of managing the performance of your telehealth services is to ensure that you are getting the most value out of your investment into launching, optimizing, growing, and expanding your various [...]
Is Dunning-Kruger limiting your Telehealth Success?
“Real knowledge is to know the extent of one’s ignorance” – Confucius The Covid-19 health crisis catapulted everyone into the world of telehealth — and seemingly overnight, thousands of healthcare administrators [...]
Who’s in charge of your Telehealth Services?
This is a story about four leaders named Everybody, Somebody, Anybody and Nobody. Once upon a time, during a big crisis, there was an important job to be done. Everybody was sure that Somebody would do it. Anybody could [...]
Remote Care 2.0: The Road to Real Telemedicine
For years we've been using the well-established terms of Telehealth (“Delivering Care at a Distance”) and Telemedicine (“Practicing Medicine at a Distance”). In the middle of March 2020, right at the beginning of the worldwide social distancing due to [...]
Telehealth and the Black Swan
A "Black Swan", a theory developed by Nassim Nicholas Taleb, is the occurrence of a highly improbable event that has a major impact on our lives. While the Covid-19 pandemic has long been expected by researchers and (some) politicians, [...]
Hybrid Care Delivery: The Best of Both Worlds
The delivery of care is one of the last domains to be taken “online”. 30 years ago most banking transactions were conducted in a bank. 20 years ago most trips were booked in travel agencies. 15 years ago most books, [...]
Telehealth: It’s going to get worse, before it gets better
At the beginning of the lockdown and spread of social distancing due to the Covid-19 pandemic, Telehealth was quickly turned to as a valuable tool to safely deliver care at a distance. Physicians both wanted their patients to stay [...]
Two More Misconceptions about Telehealth
A few months ago, before the start of the Covid-19 health crisis in the US, I wrote a series of articles about the 6 common misconceptions about telehealth: That the launch of telehealth is an IT project. That there [...]