Telehealth & Covid-19
Increasing Provider Capacity through Virtual Care
Author’s note: Today’s article marks the 200th edition of Telehealth Tuesday. Launched well before Covid in 2018, Telehealth Tuesday has helped me to capture the many lessons we’ve learned in helping organizations to launch, optimize, [...]
Telehealth Creates Strategic Success
Over the past week’s I’ve been writing a lot about the what, the how, and the why of measuring the performance of your telehealth services. Today’s column presents another argument as to why measuring telehealth [...]
Why Measure Virtual Care Performance?
You can’t manage what you don’t measure. — Peter Drucker Over the past weeks I’ve shared a lot of pragmatic advice on how to measure telehealth performance to assess the success of your telehealth programs. [...]
Telehealth Visits are more Secure, Offer more Privacy
Did that headline stump you? Do you think of telehealth as offering more privacy or less privacy than an in-person visit? We live in interesting times and not just because of Covid-19. Data breaches, identity theft and other data [...]
Healthcare Innovation: My Take on 7 Big Ideas
Last week, Beckers’ Hospital Review posted a collection of quotes from 9 healthcare leaders about the role of innovation in healthcare. What’s striking about the list of quotes is how widely these leaders recognize the importance of delivering care [...]
Getting the Telehealth Results you Want
Over the past weeks I covered in a series of articles how you can measure and create telehealth success and make telehealth enjoyable for physicians. This week, I’ll focus on how you can actually get the telehealth results you [...]
Making Telemedicine Enjoyable for Physicians
Are your physicians embracing telemedicine? Are you a physician that likes doing telemedicine? If not, read on. I may have a diagnosis and treatment plan that can lead to physicians enjoying telemedicine to deliver extraordinary care. And no, it’s [...]
Telehealth Creates Strategic Success
Most healthcare organizations have been thrust into the use of Telehealth in response to the Covid-19 crisis and many of them are quietly waiting for things to “go back to normal”. That, however, would be a big mistake, as [...]
Measuring Telehealth Success
How do you measure telehealth success? As one of America’s finest street philosophers quipped below, knowing where you’re going is quite important, unless you don’t mind ending up where you did not want to be. If you don’t know [...]