Telehealth & Covid-19
Happy 4th Birthday, Telehealth Tuesday!
Four years ago, on Tuesday, October 8, 2019, after returning from a Telehealth Conference in Vegas, I launched Telehealth Tuesday with 32 subscribers and a simple success metric: To publish an article every week on [...]
A Systems Approach to Superb Care Delivery
With a systems engineering mindset I first look at the challenges at hand in the context of the larger system - what happens before, what happens after? Who else is involved, who else is impacted? [...]
Virtual Care: Your Secret Weapon to Succeed with Value-Based Care
For the longest time, physicians have been paid on a procedural basis: render a service, perform a task and get paid for it. Just like in the old horse and buggy days, from house visits [...]
No Virtual Care Waiting Rooms, Please!
As we are getting more and more familiar with the new virtual care paradigm, the “new normal” seems to slowly now also embrace the widespread abomination of traditional care: Making Patients Wait. Thus my plea is: No Virtual Care [...]
The Virtual Care Bill of Patients’ Rights
Virtual Care, a more mainstream term than “telehealth” or “telemedicine”, has swept the nation in the wake of the Covid-19 health crisis. Millions of patients have “seen” (or at least communicated with) their clinician without setting foot into the [...]
Better Prenatal Care through Telehealth
About 2 Million babies were born in the US from the beginning of the Covid-19 health crisis and the end of September 2020. Based on pre-Covid statistics at least 200,000 of them were born prematurely. There is a growing [...]
Telehealth Success through Conscious Change Management
A quote from one of the brothers Mayo, Dr. Charlie Mayo, has stuck with me all these years: "Today the only thing that is permanent is change." The quote was recorded almost 90 years ago in 1931 and never [...]
Telehealth Workflows, Policies & Technologies
Every extraordinary recipe for a sublime dish relies on superb ingredients and high-grade kitchen tools that the seasoned chefs carefully procure and maintain. The secret behind sublime telehealth, lies in a similar list of ingredients and tools, namely workflows, [...]
Why Healthcare Organizations need a Telehealth Strategy
A bridge is typically a metaphor for creating a shortcut, crossing a chasm, or to overcome an obstacle like a river. A Telehealth Strategy serves the same purpose: to navigate you confidently across and through the uncertain future to [...]