Telehealth & Covid-19
Selecting The Best Vendors for Your RPM Program
My 20-year adventure into the world of digital health started at the Mayo Clinic in Rochester, Minnesota with an exciting assignment: to develop and manage the requirements for a wearable continuous [...]
6 Reasons to Manage Telehealth Performance
The purpose of managing the performance of your telehealth services is to ensure that you are getting the most value out of your investment into launching, optimizing, growing, and expanding your various [...]
Is Dunning-Kruger limiting your Telehealth Success?
“Real knowledge is to know the extent of one’s ignorance” – Confucius The Covid-19 health crisis catapulted everyone into the world of telehealth — and seemingly overnight, thousands of healthcare administrators [...]
COVID-19 Remote Care Checklist
For organizations around the nation that are shifting to a remote care model by connecting with patients at a distance, here is a helpful checklist (in no particular order) of the various aspects of this new clinical service to [...]
Fitting the Right Telemedicine Service to the Right Need
I've been fond of using one of the quotes of Don Berwick, the founder and past president of the Institute of Healthcare Improvement (IHI): "Every system is perfectly designed to get the results it gets". In order to get [...]
Covid-19: Launching Telehealth in 5 locations in 2 days
The tension in the medical directors meeting was high. It was now clear that the Coronavirus crisis was going to have a significant impact on the world and on the rural healthcare organization that I was working with. The [...]
Using Remote Care for Triage, Diagnosis and Treatment
Almost exactly 100 years ago, the term triage was introduced into the common vocabulary of modern times. The stem of this word, ‘trier’, is of French origin and means ‘to separate, to select, to sort’. The concept of triage [...]
Telehealth for Coronavirus Care
Here’s the basic WHAT of establishing the capability for Community Health’s providers to treat patients for the Coronavirus using live audio/video technology.1. Clinical Guidelines: Clearly define which patients qualify and do not qualify for Telemedicine-based coronavirus care.2. Medical licensure: While [...]
5 Things your Telehealth Vendor cannot do for you (Misconception #4)
Whether you’re building a new house or renovating - you’ll typically rely on a multitude of different trades to help you get all the things done that need to be completed. The plumber, the electrician and the painter, just [...]