Telehealth & Covid-19
Selecting The Best Vendors for Your RPM Program
My 20-year adventure into the world of digital health started at the Mayo Clinic in Rochester, Minnesota with an exciting assignment: to develop and manage the requirements for a wearable continuous [...]
6 Reasons to Manage Telehealth Performance
The purpose of managing the performance of your telehealth services is to ensure that you are getting the most value out of your investment into launching, optimizing, growing, and expanding your various [...]
Is Dunning-Kruger limiting your Telehealth Success?
“Real knowledge is to know the extent of one’s ignorance” – Confucius The Covid-19 health crisis catapulted everyone into the world of telehealth — and seemingly overnight, thousands of healthcare administrators [...]
Using Remote Care for Triage, Diagnosis and Treatment
Almost exactly 100 years ago, the term triage was introduced into the common vocabulary of modern times. The stem of this word, ‘trier’, is of French origin and means ‘to separate, to select, to sort’. The concept of triage [...]
Telehealth for Coronavirus Care
Here’s the basic WHAT of establishing the capability for Community Health’s providers to treat patients for the Coronavirus using live audio/video technology.1. Clinical Guidelines: Clearly define which patients qualify and do not qualify for Telemedicine-based coronavirus care.2. Medical licensure: While [...]
5 Things your Telehealth Vendor cannot do for you (Misconception #4)
Whether you’re building a new house or renovating - you’ll typically rely on a multitude of different trades to help you get all the things done that need to be completed. The plumber, the electrician and the painter, just [...]
Should your IT Staff run your Telehealth Program? (Misconception #3)
"Telehealth is about technology, right? Without technology, there is no "tele"! And we do need a vendor and some software so we can connect patients with physicians. So let’s ask IT to find some software and roll it out." In [...]
Telehealth Requires Multiple Technology Solutions (Misconception #2)
When I come across a new misconception, I’m always curious as to where this particular misconception originated. Oftentimes it is the result of "lazy thinking", taking something you already know and applying it to the new circumstances without questioning it [...]
Launching Telehealth is Not a Health IT Project (Misconception #1)
Myths and legends are often born out of a misunderstanding of the complete picture. Similar to the fable of the elephant and the six blind men, when people only see a portion of the whole picture (or, as in the [...]