Telehealth & Covid-19
From Chaos to Supported: Growing Telehealth Maturity
In last week’s article, I posed the question: How Mature is Your Telehealth Program? In today's Telehealth Tuesday column I’ll dive deeper into the first four levels of telehealth maturity: from chaotic to emerging [...]
How Mature is Your Telehealth Program?
While Telehealth has been around since the mid 1990s, albeit mostly in academic medical centers, an overnight adoption of telehealth across virtually all specialties and with numerous modalities was brought on by the Covid-19 [...]
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the framework of Maslow’s hierarchy of needs. To reach the highest level, the level of self-actualization, people first need to have some of their basic [...]
Transforming Care Delivery through Telehealth
A few weeks back I posted a couple of articles describing the 7 levels of telehealth maturity that organizations pass through as the acceptance and permanence of their telehealth services grows. Most organizations, especially during the start of the Covid-19 [...]
Our most Popular Telehealth Guidance from 2020
Over the past year, we’ve published 51 articles covering a broad range of topics about all things telehealth. Of course the Covid-19 health crisis accelerated the adoption of telehealth and we’ve enjoyed sharing our insights with hundreds of subscribers. [...]
Yes, Virginia, there is Telehealth Reimbursement
This phrase, if it does not ring an immediate “bell”, is a nod to the famous reply in the New York Sun from 1897. In response to a question from an inquisitive 8-year-old regarding the existence of Santa Claus, the [...]
6 Ways Telehealth Failed in 2020
On many accounts, 2020 was the year of telehealth. In response to the Covid-19 health crisis, a quick solution was needed to safely provide care for patients, especially those that did not need “hands-on” care, but standard medical care. [...]
From Chaos to Supported: Growing Telehealth Maturity
In last week’s Telehealth Tuesday article I covered the 7 Levels of Telehealth Maturity which ranged from “chaotic” to “transformative”. In today’s article I’ll be diving deeper into the first four levels of telehealth maturity: from chaotic to emerging [...]
The 7 Levels of Telehealth Maturity
Telehealth has been launched at virtually every healthcare organization in the wake of the Covid-19 health crisis. While some initially treated it as a convenient backup solution, most have by now realized that telehealth is here to stay. But [...]















