Telehealth & Covid-19
Is Dunning-Kruger limiting your Telehealth Success?
“Real knowledge is to know the extent of one’s ignorance” – Confucius The Covid-19 health crisis catapulted everyone into the world of telehealth — and seemingly overnight, thousands of healthcare administrators [...]
A Guide to Accelerating the Adoption of
Digital Health Innovation
Innovation has long been both a driver of growth and a coveted badge of honor across all industries and for a few decades also in healthcare. In the early 2000s, the Mayo [...]
What is Telehealth?
Sometimes it’s a good idea to go back to the basics, the fundamentals. To go up to the 100,000-foot view and take a look from a distance, with a fresh eye, [...]
The 6 Hallmarks of Excellent Telehealth Services
Before COVID-19 it would take most organizations many months to launch a new telemedicine service. Interest or demand was not very high and the individuals assigned to getting the new service up and running were only doing so part-time. [...]
COVID-19 Remote Care Checklist
For organizations around the nation that are shifting to a remote care model by connecting with patients at a distance, here is a helpful checklist (in no particular order) of the various aspects of this new clinical service to [...]
Fitting the Right Telemedicine Service to the Right Need
I've been fond of using one of the quotes of Don Berwick, the founder and past president of the Institute of Healthcare Improvement (IHI): "Every system is perfectly designed to get the results it gets". In order to get [...]
Covid-19: Launching Telehealth in 5 locations in 2 days
The tension in the medical directors meeting was high. It was now clear that the Coronavirus crisis was going to have a significant impact on the world and on the rural healthcare organization that I was working with. The [...]
Using Remote Care for Triage, Diagnosis and Treatment
Almost exactly 100 years ago, the term triage was introduced into the common vocabulary of modern times. The stem of this word, ‘trier’, is of French origin and means ‘to separate, to select, to sort’. The concept of triage [...]
Telehealth for Coronavirus Care
Here’s the basic WHAT of establishing the capability for Community Health’s providers to treat patients for the Coronavirus using live audio/video technology.1. Clinical Guidelines: Clearly define which patients qualify and do not qualify for Telemedicine-based coronavirus care.2. Medical licensure: While [...]