Telehealth & Covid-19
The Five Layers of Extraordinary Telehealth
Why most programs plateau — and what it takes to reach the top Rural health systems across the country are now sitting on a significant opportunity. The CMS Rural Health Transformation Program has made [...]
The Telehealth Access Point Trap:
Why Building the Booth Is the Easy Part
Somewhere in America right now, there is a beautifully designed telehealth access point sitting largely unused in a library corner, a community center hallway, or a pharmacy waiting room. The lighting is warm. The room [...]
Virtual Care Sustainability Isn’t a Technology Problem
Virtual care is no longer a novelty. Direct-to-consumer platforms like Ro and BetterHelp, along with retail entrants like Amazon's One Medical, are proving that convenient, on-demand care has real consumer demand — and real competitive [...]
Skip a Step, Fail the Change: RHTP Success with ADKAR®
A quote from Dr. Charlie Mayo has stayed with me since my years at the Mayo Clinic:"Today, the only thing that is permanent is change."Dr. Mayo’s guidance to the clinic he and his brother started were recorded in 1931. Nearly [...]
Why Your RHTP Transformation May Fail — And How to SWITCH It Up
The Rural Health Transformation Program is putting billions of dollars into rural healthcare — and with it comes an expectation that things will actually change. Not just that technology will be purchased. Not just that services will be launched. [...]
Rural Telehealth: Beyond Video Visits
With millions of dollars in Rural Health Transformation Program (RHTP) funding now flowing to organizations in all 50 states, rural hospitals, critical access hospitals, and health systems face a pivotal question: What telehealth services should we actually launch? For many [...]
Are Rural Hospitals Better Off Because of Telehealth?
A question that surfaces regularly among rural hospital leaders — and deserves a direct answer: "Are rural hospitals, critical access hospitals, and 'tweeners' better off financially as a result of telemedicine partnerships? Or are these partnerships driving down their Case [...]
RHTP’s Greatest Untapped Opportunity:
Building the Capability to Innovate
The Rural Health Transformation Program (RHTP) has attracted a lot of attention — and a lot of vendors. Within weeks of states announcing their RHTP funding awards, technology companies began marketing aggressively to rural healthcare organizations. Telehealth Booths. AI platforms. [...]
Buying Technology for RHTP Is Easy.
Driving RHTP Outcomes Is Not.
RHTP funding is arriving — and with it, a wave of technology purchasing decisions. Advanced imaging systems. Telehealth platforms. Remote patient monitoring programs. AI-powered scribing tools. Consumer-facing digital health solutions. Vendors are calling. Demos are being scheduled. Budget conversations are [...]