Telehealth & Covid-19
Getting Telehealth Right Means Getting the Basics Right
Occasionally, Telehealth Tuesday readers and colleagues send me reports for comment. A few weeks ago, Hannah Jelliman from the UK-based telehealth platform Whereby shared their latest market research. Here’s my take on what it gets [...]
18 Proven Telehealth Solutions Improving Access to Behavioral Health Care
Behavioral health remains one of the most pressing and underserved areas in healthcare — especially in rural and low-resource settings. As part of the broader effort to support rural innovation under CMS’s Rural Health [...]
9 Proven Telehealth Solutions Improving Chronic Disease Management
Chronic disease is the leading cause of death, disability, and healthcare spending in the U.S. — and it disproportionately impacts rural communities. Yet rural patients with diabetes, hypertension, COPD, and heart failure often face delayed [...]
A Systems Approach to Solving
Rural America’s Healthcare Crisis
How telehealth can transform rural communities when deployed thoughtfully, comprehensively, and with deep respect for the people we serve. Rural healthcare isn't broken, it's systematically underserved — and now, in 2025, seemingly grossly underfunded. Yet still, Americans in rural communities [...]
Standardizing Telehealth Training
Start with strategy. Ground it in policy. Make workflows real. Then train. I was recently asked a thoughtful question based on a the collective insights of a group from about two dozen healthcare organizations: “What strategies have you seen work [...]
Scaling Rural Telebehavioral Health: Five Interventions That Actually Work
Rural communities face some of the steepest barriers to behavioral health care in the country — long travel distances, limited connectivity, low digital literacy, a pronounced clinical provider shortage, and wide-spread stigma around seeking help for mental health. These challenges [...]
How One FQHC Used Proof-of-Concepts
To Achieve a Smarter Telehealth Rollout
When most organizations think about launching or relaunching a telehealth program (or any type of digital health innovation), the default focus is on logistics — buying equipment & licenses, figuring out policies, or provider training. But what if you [...]
Are You Still Using Telehealth Pilots?
Or have you already hired Proof-of-Concepts? As a German engineer it seems that I’ve been pre-wired to be relentlessly driven to optimize efficiency and effectiveness in everything I do. Having been involved in the design and implementation of technical [...]
A Blueprint for Launching a Telehealth Clinic: Part 2 — Launch, Run, and Optimize
From First Patient to Sustainable Practice In last week’s article, we introduced a framework to help clinicians launch a virtual clinic. That blueprint included four phases: BEFORE – Clarifying your market, value proposition, and business model SET UP – [...]