Telehealth & Covid-19
The Telehealth Leadership Gap: Still Drifting
Why Good People Doing Good Things Is Not Enough to Fully Leverage Telehealth's Potential In May 2026, the American Telemedicine Association held its 30th annual conference. I have attended about eight of them since 2013, [...]
The PM Toolkit for Change Management: 3 Disciplines for RHTP Transformation
The main reason many RHTP initiatives will fall short of achieving the outcomes expected by CMS is not technology — it is the unmanaged resistance to change by clinicians, by staff, by administrators, and [...]
7 Proven Habits for Effectively Managing RHTP Transformation — Creating Engagement
At the core of every rural health transformation is one fundamental task: creating the desire in clinicians, staff, patients, and leaders to do things differently. As most leaders in healthcare know, that is harder [...]
Buying Technology for RHTP Is Easy.
Driving RHTP Outcomes Is Not.
RHTP funding is arriving — and with it, a wave of technology purchasing decisions. Advanced imaging systems. Telehealth platforms. Remote patient monitoring programs. AI-powered scribing tools. Consumer-facing digital health solutions. Vendors are calling. Demos are being scheduled. Budget conversations are [...]
Preparing for RHTP RFPs:
What Rural Health Leaders can do NOW
The Rural Health Transformation Program has set a remarkable amount of activity into motion — 50 state applications submitted, awards issued, revised budgets under review, and RFPs at the state level are beginning to take shape. For most rural [...]
When Telehealth Gear Gathers Dust:
Why Equipment Funding Isn’t Enough
This article is based on a webinar presented by Jen Donathan, Shari Snyder, Ryan Baker, and Christian Milaster for Generation West Virginia’s Broadband Technical Assistance Webinar Series. There is a pattern we have seen play out across community health [...]
Consumer-Facing Digital Health Is Coming:
Are States and Rural Providers Ready?
When CMS designed the Rural Health Transformation Program, it made a deliberate bet: consumer-facing digital health technology — symptom checkers, remote monitoring devices, AI chatbots, chronic disease apps, digital navigation tools — could meaningfully address rural healthcare access barriers if [...]
RPM Works — If You Do It Right:
What the Evidence Actually Shows
When CMS started reimbursing Remote Physiological Monitoring in 2019, a gold rush mentality swept through healthcare. Overnight, vendors promised small clinics easy revenue through RPM billing codes. Large health systems invested millions in platforms and devices, expecting outcomes to follow [...]
What Successful Consumer-Facing
Health Tech Actually Looks Like
When CMS released the NOFO for the Rural Health Transformation Program last year, there was one category that stood out: “consumer-facing digital health”. It’s a welcome, albeit unexpected move in the right direction. However, I'm not sure that eight weeks [...]