Telehealth & Covid-19
Verify Before You Start: Can Your New Telehealth Service Deliver?
Launching a telehealth service is easy. Designing a telehealth service that creates lasting strategic, financial, and clinical value? That’s the hard part. As states participating in the Rural Health Transformation Project (RHTP) begin identifying digital [...]
Designing for Telehealth Sustainability: To Launch Is Not Enough
The launch goes live. The dashboard lights up. Everyone celebrates. Six months later, the telehealth service is barely being utilized — and no one notices. That’s not a tech failure. That’s a systems failure. [...]
The Vendor Trap: Why Buying Telehealth Isn’t Implementing Telehealth
Why RHTP success depends on implementation discipline, not vendor selection. When states submitted their RHTP applications, many wisely included telehealth as a way to strengthen rural health delivery. Now those same teams face a tougher [...]
16 Proven Telehealth Solutions Improving Access to Rural Primary Care
Primary care is the foundation of a high-functioning healthcare system, but in rural America, it is also one of the most fragile. Many communities lack enough clinicians so patients often have to travel long distances even for basic services, [...]
11 Proven Telehealth Solutions Improving Access to Emergency Care
This is the second article in a multi-part series spotlighting proven telehealth-enabled solutions that address the goals outlined in CMS's Rural Health Transformation Program. Each installment will focus on a different area of care — continuing here with emergency [...]
13 Proven Telehealth Solutions Improving Access to Hospital Care
This is the first article in a multi-part series spotlighting proven telehealth-enabled solutions that address the goals outlined in CMS's Rural Health Transformation Program. Each installment will focus on a different area of care — starting here with inpatient care [...]
3 Telehealth DOs and DON’Ts for Healthcare CEOs
Based on the Kano model, the reality of innovation is that features that once were a “delighter” (remember the first power windows in cars?) over time in the eyes of the consumer become “table stakes”. The same holds true [...]
5 Ways to Overcome Clinician Barriers to Telehealth Adoption
In a previous article, we examined how patient-side challenges like technology access, digital literacy, and care engagement continue to limit the potential of virtual care. But even when patients are ready, willing, and equipped for telehealth, telehealth will not [...]
The Seven Pillars of Telehealth Value
Why after 30 years Telehealth is still Healthcare's Most Underutilized Strategic Asset Depending on who you ask, Telehealth (the “delivery of care at a distance”) goes back to the 1950s (transmitting an ECG), the 1960s (humans in space), or [...]