You can’t manage what you don’t measure. — Peter Drucker Over the past weeks I’ve shared a lot of pragmatic advice on how to measure telehealth performance to assess the success of your telehealth programs. But underlying that guidance [...]

Or have you already hired Proof-of-Concepts?I am relentlessly driven to optimize efficiency and effectiveness in everything I do. Having been involved in the design and implementation of technical solutions for close to 35 years, I’ve long been frustrated by the [...]

Quite a few clinicians and healthcare leaders in organizations that were not engaged in telehealth prior to the Covid-19 health crisis still hold on to the notion that telehealth was simply a “best we can do” stop-gap measure during a [...]

Strategy is one of those business concepts that either gets you excited or leaves you irritated because it is so overused. Even the picture for this article is somewhat a comical caricature of the concept of overcoming a gap.Yet strategy, [...]

We modern humans often have a tendency to make things more complicated and are often hoping for miracle cures or silver bullets. Take weight loss as an example. Most people intuitively know that the key to losing and maintaining [...]