Telehealth & Covid-19
Telehealth 2024: Divergence
The repetitive expansion and contraction is a universal pattern of life. It’s a pattern I enjoy finding (and try to accept, especially the contraction part) in my personal and professional life. Spring and Summer bring [...]
Big Business’ Telehealth Experiment On the American Patient
The notion that “Access to Care is a Human Right” is one I can very much wrap my mind around and throw my support behind. In Germany, where I was born and grew up, there [...]
Why Physicians Don’t Like Being on Camera
Over four years post-pandemic it feels almost antiquated to refer back to the Covid-19 health crisis of 2020-2022, but it was a turning point for many people and also for telehealth.Prior to Covid, telehealth did [...]
Breaking the Paradigm: Rethinking Care Delivery
Paradigms are useful tools in our modern lives. They help us to make sense of the world around us much more easily. Often, paradigms represent the tried and true — the things that worked well in the past. But more [...]
Telehealth Power Tools for Population Health
Many in healthcare still see telehealth primarily as a technology. That is not surprising, since the name “telehealth” invokes a first association with other technologies that have advanced human kind in the last 50 to a 100 years: the [...]
Bad Telehealth — Are You Just Seeing the Tip of the Iceberg?
Over the past two years I have talked about telehealth with leaders at over 30 community health centers, rural health clinics, behavioral health clinics, and health systems. Based on our conversation, most of them are pretty much in the [...]
A Proven Recipe for Telehealth Workflows
The most critical prerequisite to the successful delivery of great care via telehealth are well-designed, well-deployed workflows. The delivery of excellent telehealth that provides a great experience for patients and clinicians alike, depends on a multitude of care team [...]
What would a Virtual Health Center look like?
Federally Qualified Health Centers hold a special status in the US healthcare system. As part of the healthcare “safety net”, FQHCs offer healthcare to anyone seeking care, regardless of their ability to pay. In return they enjoy a more [...]
Reflections on (and from) the ATA 2022
Prior to 2020, the annual event of the American Telemedicine Association (ATA) was the flagship gathering, the national telehealth conference to see and be seen. With the Covid-19 health crisis putting telehealth on the mind of every healthcare leader, [...]