Telehealth & Covid-19
The Virtual Care Bill of Patients’ Rights
When I first entered healthcare in the year 2000, I did so in the hallowed halls of the Mayo Clinic, where the spirits of the Mayo brothers, Will and Charlie, and their father, William Worrall, [...]
Tech-Enabled Care Model for the Community Health Center of the Future
While Community Health Centers have long used technology, mostly for managing operations and the revenue cycle, many CHCs are only just now beginning to employ more “modern” technologies such as data analytics and, mostly fueled [...]
Implementing Supportive Technologies for the Health Center of the Future
The Framework for the Health Center of the Future provides a simple yet comprehensive roadmap for community health centers to prepare for a sustainable future. At the core of the framework are the three [...]
A Pragmatic Definition of Digital Health
Now that we’re almost past the Covid-19 health crisis, attention is expanding from telehealth, telemedicine, and virtual care to the larger scope of digital health. In a recent survey, over 75% of the hospital executives indicated that they are [...]
MATRC 2022 Conference Report
I am writing these lines to you from the Mid-Atlantic Telehealth Resource Center (MATRC) Summit in Charlotte, NC. Instead of my usual article I’d like to share this week some impressions and observations from the world of telehealth that [...]
Leading Digital Transformation
For about 15 years now, HRSA has provided 3-year grants to about a dozen organizations around the nation to serve as regional Telehealth Resource Centers, to assist healthcare organizations in their journey to integrate telehealth into their care delivery [...]
So, Doctor, You Want to Launch a Startup?
I love working with physicians and advocating on their behalf so they can practice “on top of their license”, doing only the things that only they can do. Many are content and fulfilled from serving patients day in and out, [...]
CEO Handbook of Telehealth Success Part 1
In the spring of 2020, out of necessity to continue to provide access to care, the Covid-19 health crisis put telehealth into the spotlight, forcing every clinic to figure out how to put this novel care delivery tool to best [...]
Who is Steering Your Telehealth Success?
If you don’t know where you’re going, you’ll probably end up somewhere else. — Yogi Berra During the Covid-19 health crisis many organizations hastily launched telehealth. For many it was a stop-gap measure — an interim, makeshift alternative to [...]















