Telehealth & Covid-19
A Waste of Telehealth: Are You Leaving Patients Behind and Money on the Table?
Telehealth, when deployed properly, offers tremendous benefits to patients and great financial value to clinics. Yet most healthcare CEOs and especially CMOs seemingly are oblivious to telehealth’s potential as an antidote to many of [...]
Telehealth in Libraries: Read a Book, See a Doc
During this spring’s telehealth conference season (held by MATRC, NRTRC, gpTRAC, and ATA) I have heard about multiple initiatives to bring access to care through booths and Telehealth Access Points in libraries. In addition [...]
The Problem in Healthcare Is Not the Lack of Innovation
The problem in healthcare is not the lack of innovation. The problem in healthcare is the ineptitude of healthcare leaders and digital health vendors to create a meaningful, sustainable adoption of innovative services and [...]
Telehealth: Alive & Kicking
Quite a few clinicians and healthcare leaders in organizations that were not engaged in telehealth prior to the Covid-19 health crisis still hold on to the notion that telehealth was simply a “best we can do” stop-gap measure during a [...]
A Telehealth Strategy Gap Analysis
Strategy is one of those business concepts that either gets you excited or leaves you irritated because it is so overused. Even the picture for this article is somewhat a comical caricature of the concept of overcoming a gap.Yet strategy, [...]
Digital Health is Not Healthcare’s Magical Pill
We modern humans often have a tendency to make things more complicated and are often hoping for miracle cures or silver bullets. Take weight loss as an example. Most people intuitively know that the key to losing and maintaining [...]
Breaking the Paradigm: Rethinking Care Delivery
Paradigms are useful tools in our modern lives. They help us to make sense of the world around us much more easily. Often, paradigms represent the tried and true — the things that worked well in the past. But more [...]
Telehealth Power Tools for Population Health
Many in healthcare still see telehealth primarily as a technology. That is not surprising, since the name “telehealth” invokes a first association with other technologies that have advanced human kind in the last 50 to a 100 years: the [...]
Bad Telehealth — Are You Just Seeing the Tip of the Iceberg?
Over the past two years I have talked about telehealth with leaders at over 30 community health centers, rural health clinics, behavioral health clinics, and health systems. Based on our conversation, most of them are pretty much in the [...]















