Telehealth & Covid-19
Launching a New Video Visit Vendor
with a Proof-of-Concept
Over the past few editions we’ve covered the various stages and numerous steps of selecting a new video visit vendor. This is the fifth and final article in our series on Vendor Selection. We started [...]
Happy 5th Birthday, Telehealth Tuesday
Hey Everyone! Before I continue with our “regular programming” next week, I’d like to take a moment to celebrate the 5th anniversary of Telehealth Tuesday. 5 years ago, on Tuesday, October 8, 2019 I [...]
Effective Implementation of A New Video Visit Solution
Congratulations! You’ve successfully selected a vendor after you gathered your requirements and defined your needs. The hard part is over. Or is it? In reality, now is when the “real work” begins. Fortunately these days, [...]
Innovation in Healthcare: The Innovation Prioritization Funnel
Without the adoption of innovation virtually no business will be able to survive, and even in healthcare it will become increasingly difficult to get by with “business as usual”, just by optimizing the old systems and processes. Yet once [...]
Innovation in Healthcare: Accelerating Innovation Adoption
“The Problem in Healthcare is not the Lack of Innovation. The Problem is the Lack of Innovation Adoption.” — Christian Milaster Innovation, especially in healthcare, seems to be the “name of the game” these days. Everybody in healthcare is [...]
Telehealth in Libraries: Read a Book, See a Doc
For quite some time, public libraries in the US have been considered one of the last public spaces where virtually anyone can gather in a safe environment. In urban as well as rural areas, “libraries don’t just provide free [...]
7 Considerations When Launching School-based Telehealth
The ability for a student to be seen by a provider not physically located at the school has been around for at least 20 years. Even before the pandemic, the use of telehealth in School-Based Health Centers (SBHC) grew almost [...]
Improving Clinician Satisfaction Through Telehealth
In the healthcare leader’s tool chest, Telehealth is a valuable tool to improve the satisfaction of clinicians and the entire care team. Here are three ways how telehealth can be leveraged to improve clinician satisfaction. Telehealth is not just [...]
The 7 Levels of Telehealth Training
The efficacious use of telehealth, as I emphasize often, is first and foremost an exercise in well executed change management. The ADKAR® model (developed and promoted by Prosci, Inc.) postulates that change is only successful and lasting when Awareness, [...]