Telehealth & Covid-19
Transforming Access to Care in Rural America: An Innovative Systems Approach
Despite many social and technical advancements over the past decades, the absence of public transportation, limited access to technology and high-speed internet, low digital literacy, and multi-job & child care challenges are often preventing the [...]
Engaging a Non-Clinical Telehealth Service Partner
For a clinic, a health center, or a health system to take full advantage of “caring for patients at a distance” (a.k.a. Virtual Care, Connected Care, or Telehealth) requires reliance on a number of partners. [...]
Outsourcing Telehealth Services: A Quick Guide
At the core of every healthcare organization lies the mission to serve its patients by providing them with the care they need. In many cases, this care is provided by clinicians employed or affiliated [...]
Who is Steering Your Telehealth Success?
If you don’t know where you’re going, you’ll probably end up somewhere else. — Yogi Berra During the Covid-19 health crisis many organizations hastily launched telehealth. For many it was a stop-gap measure — an interim, makeshift alternative to [...]
Covid Telehealth Launch: Lessons Learned Revisited
In the 2000s people would remember vividly where they were on 9/11/2001 when the news broke of the attack on the Twin Towers in New York City. In the 2020s many people will probably remember where they were when the [...]
Clinician Engagement in Telehealth
In March of 2020, the Covid-19 health crisis rapidly increased the healthcare-wide adoption of telehealth as an alternative care delivery modality. But in most clinics and health centers who previously had had no exposure to telehealth, the use of [...]
The (Open) Wide World of TeleDentistry
When I think of dentistry I have images of big syringes with mouth-numbing (and mind-numbing) tinctures inside. I hear noises of drills and feel the anticipation of pain that surely will come soon. In summary, my view of dentistry [...]
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the concept of Maslow’s hierarchy of needs. To reach the highest level, that of self-actualization, people first need to have some of their basic (physiological) needs met, such as breathing, [...]
How Much Telehealth Is Just Right?
During the height of the Covid-19 health crisis in the spring of 2020, the use of telehealth to deliver care skyrocketed into Himalayan altitudes. In 2020, Medicare fee-for-service telehealth use increased 63-fold from 840,000 to 52.7 million. Especially those [...]