Telehealth & Covid-19
Happy Day Scenario Process Design
Most if not all of Healthcare Delivery is a series of interconnected processes. From diagnosis to treatment, from prescriptions to incisions, from dressings to blessings — every part of the care experience is process driven.As [...]
Five Principles of Successful Telehealth Adoption
Many leaders see the wisdom in embracing “care at a distance” for their organization. Yet once they look at their clinician’s utilization data, they are often surprised about the discrepancy of the media’s description [...]
The 5 Leader-Ships of Innovation Adoption
“The Future is already here; it is just not evenly distributed.” — William Gibson Today’s Healthcare Leaders have a full plate of important and urgent priorities and many if not all of them require some [...]
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the concept of Maslow’s hierarchy of needs. To reach the highest level, that of self-actualization, people first need to have some of their basic (physiological) needs met, such as breathing, [...]
How Much Telehealth Is Just Right?
During the height of the Covid-19 health crisis in the spring of 2020, the use of telehealth to deliver care skyrocketed into Himalayan altitudes. In 2020, Medicare fee-for-service telehealth use increased 63-fold from 840,000 to 52.7 million. Especially those [...]
3 Telehealth Dos and Don’ts for CEOs
As many organizations are emerging from the latest wave of Covid (this time in the form of Omicron), healthcare leaders must focus their attention on how to best position their organization to succeed in the near future. One critical [...]
Surprise Telehealth Facility Fees
Imagine it is Valentine’s day and instead of heading to town to your favorite upscale Italian restaurant you decide to stay in and create a super-romantic evening with a food delivery order of your favorite antipasti, primi piatti and [...]
The Efficacy of Surgical Planning via Telehealth
Telehealth, in its essence, is the ability to deliver healthcare at a distance. It is the concept of providing an equivalent or even better level of care regardless of the patient’s physical location. In the early days of medicine, [...]
Telehealth: A Magic Wand for CEOs
Even before the onset of the Covid-19 health crisis, healthcare leaders did not have it easy — physician burnout and physician suicide, exploding cost, a seemingly free-for-all growth of all kinds of of fee-for-service and value-based payment models, plus [...]















