Telehealth & Covid-19
12 Gifts for Your Telehealth Program
The Covid-19 health crisis of 2020 showed many patients (a.k.a., modern healthcare consumers) and many clinicians how much care can be delivered at a distance (a.k.a. telehealth). While telehealth served as a readily available [...]
Managing Telehealth Performance with 4DX
In many healthcare organizations, telehealth is but one of many things its leadership team should pay attention to. But with nursing staffing shortages, physician burnout, and decreasing funding streams, telehealth — “this thing we [...]
Telehealth Training for Clinicians
Telehealth is first and foremost a clinical tool and to be successful and sustainable, telehealth optimization must focus on creating a stellar clinician experience. If you want grow and expand your clinicians use of [...]
16 Ways to Fail in Launching a Telehealth Service (Part 1)
Telehealth is defined as "delivering care at a distance" and by that definition, the launch of a telehealth service requires a mindset of launching a new healthcare service offering. Yet many organizations approach telehealth as a Health IT implementation project [...]
One Swallow does not a Summer Make
A young man, a great spendthrift, had run through all his patrimony and had but one good cloak left. One day he happened to see a swallow, which had appeared before its season, skimming along a pool and twittering gaily. [...]
Achieving Telehealth Success through Conscious Proactive Change Management
I’ve emphasized before that Telehealth is not about the Technology, but predominantly about effectively managing the organizational change. This week’s article lays out the five most common behaviors working against telehealth and describes the tactics eliminating or diminishing the effects [...]
Ignorance, Inertia, and Internal Resources: Three Obstacles to Success in Telehealth
Ask anybody in the healthcare industry to give it some serious thought and the conclusion is inevitable: Telehealth is here to stay. At Ingenium Digital Health, we define telehealth as “delivering healthcare at a distance” and if we look at [...]
Considering Complexity in Selecting Your Next Telehealth Service
In line with the exponential growth telehealth is currently experiencing, it is important that organizations spend their time and resources wisely on launching telehealth services that have the highest likelihood of success. As I described previously, there are multiple factors [...]
Improving Physician Satisfaction through Telehealth
Telehealth is a valuable tool to improving the satisfaction of physicians and the entire care team. This article explains three ways how telehealth can be leveraged to improve physician satisfaction. Telehealth is not just about the technology. It is [...]