Telehealth & Covid-19
3 Tactics for Sustainable Virtual Care
By now it's obvious to everyone that virtual care is here to stay. It offers demonstrable benefits in terms of convenient access to care leading to increased continuity of care which can result in [...]
Increasing Provider Capacity through Virtual Care
Author’s note: Today’s article marks the 200th edition of Telehealth Tuesday. Launched well before Covid in 2018, Telehealth Tuesday has helped me to capture the many lessons we’ve learned in helping organizations to launch, optimize, [...]
Telehealth Creates Strategic Success
Over the past week’s I’ve been writing a lot about the what, the how, and the why of measuring the performance of your telehealth services. Today’s column presents another argument as to why measuring telehealth [...]
Hybrid Care Delivery: The Best of Both Worlds
The delivery of care is one of the last domains to be taken “online”. 30 years ago most banking transactions were conducted in a bank. 20 years ago most trips were booked in travel agencies. 15 years ago most books, [...]
Telehealth: It’s going to get worse, before it gets better
At the beginning of the lockdown and spread of social distancing due to the Covid-19 pandemic, Telehealth was quickly turned to as a valuable tool to safely deliver care at a distance. Physicians both wanted their patients to stay [...]
Two More Misconceptions about Telehealth
A few months ago, before the start of the Covid-19 health crisis in the US, I wrote a series of articles about the 6 common misconceptions about telehealth: That the launch of telehealth is an IT project. That there [...]
The Top 4 Side Effects of Poorly Implemented Telehealth
These days, during the COVID-19 health crisis, telehealth is approached by many leaders as a necessary stop gap measure, as something that they have to do, because restricting patients’ access to care altogether is not a viable option for most [...]
From Remote Care to Virtual Care Management #Covid19
It is now pretty clear to most of us, that social distancing (whether mandated or voluntary) is here to stay for many months. Especially those patients at a higher risk of a coronavirus infection causing harm to them, will be [...]
The 6 Hallmarks of Excellent Telehealth Services
Before COVID-19 it would take most organizations many months to launch a new telemedicine service. Interest or demand was not very high and the individuals assigned to getting the new service up and running were only doing so part-time. [...]