Telehealth & Covid-19
12 Gifts for Your Telehealth Program
The Covid-19 health crisis of 2020 showed many patients (a.k.a., modern healthcare consumers) and many clinicians how much care can be delivered at a distance (a.k.a. telehealth). While telehealth served as a readily available [...]
Managing Telehealth Performance with 4DX
In many healthcare organizations, telehealth is but one of many things its leadership team should pay attention to. But with nursing staffing shortages, physician burnout, and decreasing funding streams, telehealth — “this thing we [...]
Telehealth Training for Clinicians
Telehealth is first and foremost a clinical tool and to be successful and sustainable, telehealth optimization must focus on creating a stellar clinician experience. If you want grow and expand your clinicians use of [...]
Is your organization prepared for the Digital Health Avalanche?
Well on its way and now barreling down the mountain toward you, gaining momentum, is the avalanche of Digital Health Solutions. Preliminary mini-avalanches, like meteor showers, have steadily been arriving - and are being picked up and used by companies [...]
Technology-Related Fails of Telehealth Services (16 Fails, Part 3)
The first association most people make with Telehealth is technology. The word tele (as in telescope, telegraph, and telephone) implies that you need technology to make telehealth work. Which is true, but, as it turns out, only a small part [...]
Financial Fails in Launching a Telehealth Service (16 Fails, Part 2)
Telehealth is defined as “delivering care at a distance” and by that definition, the launch of a telehealth service requires a mindset of launching a new healthcare service offering. Yet many organizations approach telehealth as a Health IT implementation project [...]
16 Ways to Fail in Launching a Telehealth Service (Part 1)
Telehealth is defined as "delivering care at a distance" and by that definition, the launch of a telehealth service requires a mindset of launching a new healthcare service offering. Yet many organizations approach telehealth as a Health IT implementation project [...]
One Swallow does not a Summer Make
A young man, a great spendthrift, had run through all his patrimony and had but one good cloak left. One day he happened to see a swallow, which had appeared before its season, skimming along a pool and twittering gaily. [...]
Achieving Telehealth Success through Conscious Proactive Change Management
I’ve emphasized before that Telehealth is not about the Technology, but predominantly about effectively managing the organizational change. This week’s article lays out the five most common behaviors working against telehealth and describes the tactics eliminating or diminishing the effects [...]