Telehealth & Covid-19
Clinicians’ Insights for Delivering the Best Care via Telehealth
I’ve long held the belief that the most significant difference between a great and a bad telehealth visit is the clinician attitude. Which probably also holds true for in-person visits as [...]
Selecting The Best Vendors for Your RPM Program
My 20-year adventure into the world of digital health started at the Mayo Clinic in Rochester, Minnesota with an exciting assignment: to develop and manage the requirements for a wearable continuous [...]
6 Reasons to Manage Telehealth Performance
The purpose of managing the performance of your telehealth services is to ensure that you are getting the most value out of your investment into launching, optimizing, growing, and expanding your various [...]
5 Things your Telehealth Vendor cannot do for you (Misconception #4)
Whether you’re building a new house or renovating - you’ll typically rely on a multitude of different trades to help you get all the things done that need to be completed. The plumber, the electrician and the painter, just [...]
Should your IT Staff run your Telehealth Program? (Misconception #3)
"Telehealth is about technology, right? Without technology, there is no "tele"! And we do need a vendor and some software so we can connect patients with physicians. So let’s ask IT to find some software and roll it out." In [...]
Telehealth Requires Multiple Technology Solutions (Misconception #2)
When I come across a new misconception, I’m always curious as to where this particular misconception originated. Oftentimes it is the result of "lazy thinking", taking something you already know and applying it to the new circumstances without questioning it [...]
Launching Telehealth is Not a Health IT Project (Misconception #1)
Myths and legends are often born out of a misunderstanding of the complete picture. Similar to the fable of the elephant and the six blind men, when people only see a portion of the whole picture (or, as in the [...]
Six Common Misconceptions about Telehealth
Over the years that I’ve been working with health systems on telehealth service strategy, design and implementation I’ve come across a number of misconceptions. As telehealth these days seems to be really taking off now, these misconceptions may be [...]
Telemedicine – It takes a Village
One of the aspects of telemedicine ("practicing medicine at a distance") is that it is not just another healthcare IT project.In healthcare IT projects, typically a need is identified (a new image management system, new business intelligence software, or even [...]