Telehealth & Covid-19
8 Reasons Why Clinicians are Apprehensive About Telehealth
…and what to do about it. When your organization finally embraces telehealth, recognizing it as a critical strategic tool to give your “modern healthcare consumers” (a.k.a. patients) what they want (i.e., convenience) you're still left [...]
Serving More Patients Through Virtual Care
While virtual care is becoming increasingly more ubiquitous — holding steady in primary care and continuing to grow in behavioral health — it is still often seen as merely an alternative care delivery method. [...]
Using Virtual Care to Care For More Patients
Telehealth visits are often thought of as an alternative care delivery method when patients cannot easily come into the clinic due to transportation challenges, child care challenges, or because they can’t easily take time off [...]
Thoughts on Foley & Lardner’s
Top 5 Telehealth Law Predictions for 2021
In December I surmised that, indeed, telehealth reimbursement is here to stay - simply because it was already pretty good before the Covid-19 health crisis emergency regulations. Granted, the biggest hurdle that was removed — allowing Medicare patients to receive [...]
3 Characteristics & 3 Root Causes of Mediocre Telehealth
The Covid-19 health crisis quickly turned everyone’s attention to telehealth as a means to keep providers and staff safe and patients both safe and healthy. Most organizations very quickly stood up telemedicine without the knowledge on how to properly [...]
Is Audio-Only Telehealth Good Medicine?
Last week a telehealth workgroup comprising insurers, providers, and policy makers from the state of Vermont submitted a recommendation to their state, arguing for keeping the reimbursement for audio-only (telephonic) telehealth. But is audio-only telehealth good medicine? Should there be [...]
Transforming Care Delivery through Telehealth
A few weeks back I posted a couple of articles describing the 7 levels of telehealth maturity that organizations pass through as the acceptance and permanence of their telehealth services grows. Most organizations, especially during the start of the Covid-19 [...]
Our most Popular Telehealth Guidance from 2020
Over the past year, we’ve published 51 articles covering a broad range of topics about all things telehealth. Of course the Covid-19 health crisis accelerated the adoption of telehealth and we’ve enjoyed sharing our insights with hundreds of subscribers. [...]
Yes, Virginia, there is Telehealth Reimbursement
This phrase, if it does not ring an immediate “bell”, is a nod to the famous reply in the New York Sun from 1897. In response to a question from an inquisitive 8-year-old regarding the existence of Santa Claus, the [...]















