Telehealth & Covid-19
The Virtual Care Bill of Patients’ Rights
When I first entered healthcare in the year 2000, I did so in the hallowed halls of the Mayo Clinic, where the spirits of the Mayo brothers, Will and Charlie, and their father, William Worrall, [...]
Tech-Enabled Care Model for the Community Health Center of the Future
While Community Health Centers have long used technology, mostly for managing operations and the revenue cycle, many CHCs are only just now beginning to employ more “modern” technologies such as data analytics and, mostly fueled [...]
Implementing Supportive Technologies for the Health Center of the Future
The Framework for the Health Center of the Future provides a simple yet comprehensive roadmap for community health centers to prepare for a sustainable future. At the core of the framework are the three [...]
The Diamond of Telehealth Awareness
Exploring the multiple facets of Telehealth. This week in September 2021 is “#TelehealthAwareness” week, a promotional campaign by the industry association of telehealth technology and solution vendors. A diamond is a fascinating terrestrial and human artifact. A simple composition [...]
The Role of Telehealth in the Future of Rural Health
Over the past months our team has had many conversations with the leaders, staff and clinicians at many rural health care organizations - Critical Access Hospitals, community behavioral health services, community health centers, rural health clinics, etc. While the [...]
Using Telehealth to Overcome SDoH
Over the past decade healthcare researchers have recognized that a person’s health status is greatly affected by the physical environment and social conditions they find themselves in. Many of these factors are the result of a person’s lifestyle choices, educational [...]
Six Common Misconceptions about Telehealth
Over the 10 years that I’ve been working with health systems on telehealth strategy, service design and implementation I’ve come across a number of misconceptions that people hold about telehealth. With telehealth now taking hold as a valid alternative [...]
Telemedicine – It takes a Village
In 2019 the American Telemedicine Association declared as the tag line for their annual conference a concept that’s been long in the minds of those having been involved in telehealth for the past 20, 30 years: that “Telehealth = [...]
Telehealth: The Swiss Army Knife of Healthcare
Most Healthcare Organizations’ Strategic Plans follow pretty much the same blueprint, covering the same five or six “pillars”, including quality, service, people, finance, growth and community.As Healthcare Organizations’ maturity regarding the use of digital health and telehealth technologies improves, healthcare [...]















