Telehealth & Covid-19
AI in Healthcare — What’s a Leader to Do?
Over the past year, AI has definitely generated some fierce interest and stirred up some strong emotions, fueled by the media.And with the almost eerie capabilities of Generative AI, showcased by ChatGPT in early 2023, [...]
The 7 Critical Qualities of a Rock Star Telehealth Coordinator
Nothing irritates clinicians more than not having ready access to support. And if there is one thing that prevents many clinicians from fully embracing video visits, it’s the lack of training and the concern [...]
Healthcare’s Convoluted Business Model That Stifles Innovation Adoption
In essence, a business model is a plan for how to make a profit. But business plans are not just limited to startup ventures, digital health vendors, or healthcare delivery organizations. Business models apply [...]
So, Doctor, You Want to Launch a Startup?
I love working with physicians and advocating on their behalf so they can practice “on top of their license”, doing only the things that only they can do. Many are content and fulfilled from serving patients day in and out, [...]
CEO Handbook of Telehealth Success Part 1
In the spring of 2020, out of necessity to continue to provide access to care, the Covid-19 health crisis put telehealth into the spotlight, forcing every clinic to figure out how to put this novel care delivery tool to best [...]
Who is Steering Your Telehealth Success?
If you don’t know where you’re going, you’ll probably end up somewhere else. — Yogi Berra During the Covid-19 health crisis many organizations hastily launched telehealth. For many it was a stop-gap measure — an interim, makeshift alternative to [...]
Covid Telehealth Launch: Lessons Learned Revisited
In the 2000s people would remember vividly where they were on 9/11/2001 when the news broke of the attack on the Twin Towers in New York City. In the 2020s many people will probably remember where they were when the [...]
Clinician Engagement in Telehealth
In March of 2020, the Covid-19 health crisis rapidly increased the healthcare-wide adoption of telehealth as an alternative care delivery modality. But in most clinics and health centers who previously had had no exposure to telehealth, the use of [...]
The (Open) Wide World of TeleDentistry
When I think of dentistry I have images of big syringes with mouth-numbing (and mind-numbing) tinctures inside. I hear noises of drills and feel the anticipation of pain that surely will come soon. In summary, my view of dentistry [...]