Telehealth & Covid-19
6 Smart Moves to Optimize Telehealth
At the Telehealth T-Time Event in July 2024 I gave a talk on “The Unused Value of Telehealth” — how healthcare provider organizations are missing out on a multitude of value propositions that telehealth [...]
Essential Tools for Optimizing Telehealth
Optimization is commonly defined as the act of making the best use of a resource. Optimization is also a mindset to continually improve: not to pursue perfection, but to continue to reduce wasted time or [...]
Are You Steering Your Telehealth Success
…or are you drifting rudderless on the virtual care ocean? Clear is Kind. Unclear is Unkind — Brené Brown Accountability breeds response-ability. — Stephen Covey During the Covid-19 health crisis many organizations hastily launched telehealth. [...]
A Proven Recipe for Telehealth Workflows
The most critical prerequisite to the successful delivery of great care via telehealth are well-designed, well-deployed workflows. The delivery of excellent telehealth that provides a great experience for patients and clinicians alike, depends on a multitude of care team [...]
What would a Virtual Health Center look like?
Federally Qualified Health Centers hold a special status in the US healthcare system. As part of the healthcare “safety net”, FQHCs offer healthcare to anyone seeking care, regardless of their ability to pay. In return they enjoy a more [...]
Reflections on (and from) the ATA 2022
Prior to 2020, the annual event of the American Telemedicine Association (ATA) was the flagship gathering, the national telehealth conference to see and be seen. With the Covid-19 health crisis putting telehealth on the mind of every healthcare leader, [...]
A Pragmatic Definition of Digital Health
Now that we’re almost past the Covid-19 health crisis, attention is expanding from telehealth, telemedicine, and virtual care to the larger scope of digital health. In a recent survey, over 75% of the hospital executives indicated that they are [...]
MATRC 2022 Conference Report
I am writing these lines to you from the Mid-Atlantic Telehealth Resource Center (MATRC) Summit in Charlotte, NC. Instead of my usual article I’d like to share this week some impressions and observations from the world of telehealth that [...]
Leading Digital Transformation
For about 15 years now, HRSA has provided 3-year grants to about a dozen organizations around the nation to serve as regional Telehealth Resource Centers, to assist healthcare organizations in their journey to integrate telehealth into their care delivery [...]