Telehealth & Covid-19
Happy Day Scenario Process Design
Most if not all of Healthcare Delivery is a series of interconnected processes. From diagnosis to treatment, from prescriptions to incisions, from dressings to blessings — every part of the care experience is process driven.As [...]
Five Principles of Successful Telehealth Adoption
Many leaders see the wisdom in embracing “care at a distance” for their organization. Yet once they look at their clinician’s utilization data, they are often surprised about the discrepancy of the media’s description [...]
The 5 Leader-Ships of Innovation Adoption
“The Future is already here; it is just not evenly distributed.” — William Gibson Today’s Healthcare Leaders have a full plate of important and urgent priorities and many if not all of them require some [...]
100% Telehealth is not a Dream
Over the past two years, telehealth has proven itself to be a viable approach to delivering care safely and effectively in many cases, under many circumstances. While telehealth can never replace in-person care, we can and we should get to [...]
What is your C.P.T. Code?
In the world of healthcare, a CPT® code typically refers to the (trademarked) acronym of the Current Procedural Terminology, a set of codes used to describe medical procedures received by patients. In the world of communications, a code is [...]
A Framework for Telehealth Optimization
Over the past year, telehealth has proven itself as a viable and desirable way to deliver good care at a distance. Just like any medical procedure, test or care delivery modality, though, it needs to be used judiciously, as a [...]
Telehealth TechChecks – Rocket Fuel for Telehealth Success
If your telehealth services are not successful, if your telehealth program is not taking off, you may be missing a key ingredient: Telehealth PreVisit TechChecks. Direct-to-Consumer Telehealth BC (Before Covid) Before Covid-19, trying to launch a “direct-to-consumer”, “bring-your-own-device” telehealth [...]
5 Reasons Why Telehealth is a Must for Rural Health Care
The Covid-19 health crisis showed everyone in healthcare that telehealth can be a viable alternative to in-person care. Especially patients, for the most part, enjoyed the convenience that telehealth has to offer and would prefer not to go back [...]
Addressing Patients’ Top 3 Telehealth Pain Points
According to a survey published by J.D. Power, the three top complaints by patients about telehealth include: limited services lack of awareness of costs confusing technology requirements In this week’s column of Telehealth Tuesday I’m presenting three solutions to address [...]