Telehealth & Covid-19
Happy Day Scenario Process Design
Most if not all of Healthcare Delivery is a series of interconnected processes. From diagnosis to treatment, from prescriptions to incisions, from dressings to blessings — every part of the care experience is process driven.As [...]
Five Principles of Successful Telehealth Adoption
Many leaders see the wisdom in embracing “care at a distance” for their organization. Yet once they look at their clinician’s utilization data, they are often surprised about the discrepancy of the media’s description [...]
The 5 Leader-Ships of Innovation Adoption
“The Future is already here; it is just not evenly distributed.” — William Gibson Today’s Healthcare Leaders have a full plate of important and urgent priorities and many if not all of them require some [...]
The Modern Healthcare Consumer
For decades, the healthcare industry catered to a very homogenous type of customer: the patient. Especially in the past 50 years, patients found their way into the doctor’s office, waited patiently (like a good patient should) in a waiting [...]
6 Digital Health Strategy Follies
Digital Health is the use of Digital Technologies to improve the Efficiency and Efficacy of Care Decisions, Care Delivery, and Ancillary Healthcare Processes. As we find ourselves on the eve of 2022, every [...]
Telehealth 2022 — Boost or Bust?
The second quarter of 2020, starting in the middle of March, brought an almost frantic adoption of virtual video visits in the wake of the Covid-19 health crisis. Over the next weeks, though, the use of video for telehealth [...]
100% Telehealth is not a Dream
Over the past two years, telehealth has proven itself to be a viable approach to delivering care safely and effectively in many cases, under many circumstances. While telehealth can never replace in-person care, we can and we should get to [...]
What is your C.P.T. Code?
In the world of healthcare, a CPT® code typically refers to the (trademarked) acronym of the Current Procedural Terminology, a set of codes used to describe medical procedures received by patients. In the world of communications, a code is [...]
A Framework for Telehealth Optimization
Over the past year, telehealth has proven itself as a viable and desirable way to deliver good care at a distance. Just like any medical procedure, test or care delivery modality, though, it needs to be used judiciously, as a [...]