Telehealth & Covid-19
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the framework of Maslow’s hierarchy of needs. To reach the highest level, the level of self-actualization, people first need to have some of their basic [...]
100% Telehealth is not a Dream
Over the past years, telehealth has proven itself to be a viable approach to delivering care safely and effectively in many cases, under many circumstances. While telehealth will never replace 100% of in-person care, [...]
The 3 Most Effective Telehealth Marketing Tactics
Marketing Your Telehealth Services to Your CommunityGood marketing is about understanding customers’ needs and offering solutions and services to satisfy their needs in a way that resonates with them.In essence, though Marketing is first and [...]
Addressing Patients’ Top 3 Telehealth Pain Points
According to a survey published by J.D. Power, the three top complaints by patients about telehealth include: limited services lack of awareness of costs confusing technology requirements In this week’s column of Telehealth Tuesday I’m presenting three solutions to address [...]
Enabling Virtual Care: Forms, Appointments, and More
In recent months healthcare leaders’ perception of telehealth has shifted. It seems that the realization finally hit that this form of care delivery is definitely “here to stay” and that a healthcare organization ought to do something about it, if [...]
9 Ways to Deliver Extraordinary Care Virtually
What is Extraordinary Care?Extraordinary Care is delighted clinicians, staff, and patients working together to restore and maintain the patients’ well being, delivered at the lowest cost in a timely manner.Contrast that with ordinary care:Ordinary care is ineffective, repetitive, duplicative, transactional, [...]
Best Practices are not the Solution for Telehealth Success
All Great Truths begin as Blasphemies.~George Bernard Shaw Blasphemous Telehealth Secrets, Part 2I get it. In these busy, stressful, rapidly-changing times, people are constantly looking for quick fixes, proven solutions, even silver bullets. Especially in healthcare the desire to “just share [...]
The Diamond of Telehealth Awareness
Exploring the multiple facets of Telehealth. This week in September 2021 is “#TelehealthAwareness” week, a promotional campaign by the industry association of telehealth technology and solution vendors. A diamond is a fascinating terrestrial and human artifact. A simple composition [...]
The Role of Telehealth in the Future of Rural Health
Over the past months our team has had many conversations with the leaders, staff and clinicians at many rural health care organizations - Critical Access Hospitals, community behavioral health services, community health centers, rural health clinics, etc. While the [...]