Telehealth & Covid-19
AI in Healthcare — What’s a Leader to Do?
Over the past year, AI has definitely generated some fierce interest and stirred up some strong emotions, fueled by the media.And with the almost eerie capabilities of Generative AI, showcased by ChatGPT in early 2023, [...]
The 7 Critical Qualities of a Rock Star Telehealth Coordinator
Nothing irritates clinicians more than not having ready access to support. And if there is one thing that prevents many clinicians from fully embracing video visits, it’s the lack of training and the concern [...]
Healthcare’s Convoluted Business Model That Stifles Innovation Adoption
In essence, a business model is a plan for how to make a profit. But business plans are not just limited to startup ventures, digital health vendors, or healthcare delivery organizations. Business models apply [...]
Covid Telehealth Launch: Lessons Learned Revisited
In the 2000s people would remember vividly where they were on 9/11/2001 when the news broke of the attack on the Twin Towers in New York City. In the 2020s many people will probably remember where they were when the [...]
Clinician Engagement in Telehealth
In March of 2020, the Covid-19 health crisis rapidly increased the healthcare-wide adoption of telehealth as an alternative care delivery modality. But in most clinics and health centers who previously had had no exposure to telehealth, the use of [...]
The (Open) Wide World of TeleDentistry
When I think of dentistry I have images of big syringes with mouth-numbing (and mind-numbing) tinctures inside. I hear noises of drills and feel the anticipation of pain that surely will come soon. In summary, my view of dentistry [...]
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the concept of Maslow’s hierarchy of needs. To reach the highest level, that of self-actualization, people first need to have some of their basic (physiological) needs met, such as breathing, [...]
How Much Telehealth Is Just Right?
During the height of the Covid-19 health crisis in the spring of 2020, the use of telehealth to deliver care skyrocketed into Himalayan altitudes. In 2020, Medicare fee-for-service telehealth use increased 63-fold from 840,000 to 52.7 million. Especially those [...]
3 Telehealth Dos and Don’ts for CEOs
As many organizations are emerging from the latest wave of Covid (this time in the form of Omicron), healthcare leaders must focus their attention on how to best position their organization to succeed in the near future. One critical [...]















