Telehealth & Covid-19
Happy Day Scenario Process Design
Most if not all of Healthcare Delivery is a series of interconnected processes. From diagnosis to treatment, from prescriptions to incisions, from dressings to blessings — every part of the care experience is process driven.As [...]
Five Principles of Successful Telehealth Adoption
Many leaders see the wisdom in embracing “care at a distance” for their organization. Yet once they look at their clinician’s utilization data, they are often surprised about the discrepancy of the media’s description [...]
The 5 Leader-Ships of Innovation Adoption
“The Future is already here; it is just not evenly distributed.” — William Gibson Today’s Healthcare Leaders have a full plate of important and urgent priorities and many if not all of them require some [...]
Is Your Staff Telehealth Ignorant or Oblivious?
The Titanic taught the Western world about icebergs - that about only 1/8 of it is visible above the water and that the rest, about 87% of it, is hidden from the naked eye. There’s a comparable truth about the [...]
Best of Telehealth Tuesday 2021
Thank you to the 700+ subscribers of Telehealth Tuesday for your continued interest in our articles. As we look back on this year, just as we did at the end of 2020, we wanted to highlight those articles that resonated [...]
Combating Omicron with Telehealth
A Guide for Leaders in Healthcare In the week leading up to Christmas 2021 it is now all but certain that over the holidays and well into January, the Omicron variant will once again put a strain on our [...]
The Modern Healthcare Consumer
For decades, the healthcare industry catered to a very homogenous type of customer: the patient. Especially in the past 50 years, patients found their way into the doctor’s office, waited patiently (like a good patient should) in a waiting [...]
6 Digital Health Strategy Follies
Digital Health is the use of Digital Technologies to improve the Efficiency and Efficacy of Care Decisions, Care Delivery, and Ancillary Healthcare Processes. As we find ourselves on the eve of 2022, every [...]
Telehealth 2022 — Boost or Bust?
The second quarter of 2020, starting in the middle of March, brought an almost frantic adoption of virtual video visits in the wake of the Covid-19 health crisis. Over the next weeks, though, the use of video for telehealth [...]















