Telehealth & Covid-19
The Virtual Care Bill of Patients’ Rights
When I first entered healthcare in the year 2000, I did so in the hallowed halls of the Mayo Clinic, where the spirits of the Mayo brothers, Will and Charlie, and their father, William Worrall, [...]
Tech-Enabled Care Model for the Community Health Center of the Future
While Community Health Centers have long used technology, mostly for managing operations and the revenue cycle, many CHCs are only just now beginning to employ more “modern” technologies such as data analytics and, mostly fueled [...]
Implementing Supportive Technologies for the Health Center of the Future
The Framework for the Health Center of the Future provides a simple yet comprehensive roadmap for community health centers to prepare for a sustainable future. At the core of the framework are the three [...]
Covid Telehealth Launch: Lessons Learned Revisited
In the 2000s people would remember vividly where they were on 9/11/2001 when the news broke of the attack on the Twin Towers in New York City. In the 2020s many people will probably remember where they were when the [...]
Clinician Engagement in Telehealth
In March of 2020, the Covid-19 health crisis rapidly increased the healthcare-wide adoption of telehealth as an alternative care delivery modality. But in most clinics and health centers who previously had had no exposure to telehealth, the use of [...]
The (Open) Wide World of TeleDentistry
When I think of dentistry I have images of big syringes with mouth-numbing (and mind-numbing) tinctures inside. I hear noises of drills and feel the anticipation of pain that surely will come soon. In summary, my view of dentistry [...]
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the concept of Maslow’s hierarchy of needs. To reach the highest level, that of self-actualization, people first need to have some of their basic (physiological) needs met, such as breathing, [...]
How Much Telehealth Is Just Right?
During the height of the Covid-19 health crisis in the spring of 2020, the use of telehealth to deliver care skyrocketed into Himalayan altitudes. In 2020, Medicare fee-for-service telehealth use increased 63-fold from 840,000 to 52.7 million. Especially those [...]
3 Telehealth Dos and Don’ts for CEOs
As many organizations are emerging from the latest wave of Covid (this time in the form of Omicron), healthcare leaders must focus their attention on how to best position their organization to succeed in the near future. One critical [...]















