Telehealth & Covid-19
Selecting a New Vendor for Video Visits
The public health emergency caused by the Covid-19 health crisis quickly made the use of video visits a necessity. Many organizations scrambled to select a solution and used whatever was available ranging from WebEx and [...]
Gathering the Requirements To Select a New Video Visit Vendor
Selecting a new video visit vendor is something that many healthcare organizations are now looking into as they are realizing the value of telehealth as an alternative care delivery modality to the old-fashioned “in person” [...]
Video Visit Vendor Selection: Defining Needs and Requirements
As the use of telehealth to “provide care at a distance” is becoming a more and more acceptable mainstream service, some organizations are evaluating whether their solution for video visits is truly the one [...]
3 Reasons Why Your Clinic Should Accelerate Telehealth Adoption
By now every clinic, health center, hospital or behavioral health agency has at a minimum dipped their toe into telehealth and plenty of clinical services (most prominently behavioral health) are using telehealth fairly frequently. But is Telehealth something your [...]
Telehealth and the 7 Thworfs
Two years after the Covid-19 health crisis, telehealth is experiencing a renaissance in the sense that many healthcare organizations are now realizing that telehealth is not merely stop gap measure, but a viable virtual care delivery option to meet [...]
5 Reasons Why Your Clinicians (Still) Don’t Like Telehealth
Despite the fact that Covid-19 demonstrated the feasibility and value of telehealth, the majority of clinicians — especially in smaller organizations, such as health centers or rural health systems — still eschew the use of telehealth. In other parts [...]
The 10-fold Return on Mastering Webside Manners (Part 3)
The expression of “webside manners” is a play on word of combining web presence with bedside manners. In this third and final part we are concluding this series by describing the 10 benefits that derive from investing just a [...]
The 10-fold Return on Mastering Webside Manners (Part 2)
The positive effect of good “bedside manners”, i.e., clinicians' behavior toward patients, has been studied and understood for many years. As a study of 13 clinical trials found, “when doctors were given training to hone their people skills, patients [...]
The 10-fold Return on Mastering Webside Manners (Part 1)
At the beginning of the Covid-19 health crisis many clinicians (physician and advanced practice providers) were unceremoniously thrown into the world of telehealth. With a highly-infectious deadly virus rampaging through our community, the question was not about whether telehealth [...]















