Telehealth & Covid-19
From Chaos to Supported: Growing Telehealth Maturity
In last week’s article, I posed the question: How Mature is Your Telehealth Program? In today's Telehealth Tuesday column I’ll dive deeper into the first four levels of telehealth maturity: from chaotic to emerging [...]
How Mature is Your Telehealth Program?
While Telehealth has been around since the mid 1990s, albeit mostly in academic medical centers, an overnight adoption of telehealth across virtually all specialties and with numerous modalities was brought on by the Covid-19 [...]
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the framework of Maslow’s hierarchy of needs. To reach the highest level, the level of self-actualization, people first need to have some of their basic [...]
The Modern Healthcare Consumer
For decades, the healthcare industry catered to a very homogenous type of customer: the patient. Especially in the past 50 years, patients found their way into the doctor’s office, waited patiently (like a good patient should) in a waiting [...]
6 Digital Health Strategy Follies
Digital Health is the use of Digital Technologies to improve the Efficiency and Efficacy of Care Decisions, Care Delivery, and Ancillary Healthcare Processes. As we find ourselves on the eve of 2022, every [...]
Telehealth 2022 — Boost or Bust?
The second quarter of 2020, starting in the middle of March, brought an almost frantic adoption of virtual video visits in the wake of the Covid-19 health crisis. Over the next weeks, though, the use of video for telehealth [...]
100% Telehealth is not a Dream
Over the past two years, telehealth has proven itself to be a viable approach to delivering care safely and effectively in many cases, under many circumstances. While telehealth can never replace in-person care, we can and we should get to [...]
What is your C.P.T. Code?
In the world of healthcare, a CPT® code typically refers to the (trademarked) acronym of the Current Procedural Terminology, a set of codes used to describe medical procedures received by patients. In the world of communications, a code is [...]
A Framework for Telehealth Optimization
Over the past year, telehealth has proven itself as a viable and desirable way to deliver good care at a distance. Just like any medical procedure, test or care delivery modality, though, it needs to be used judiciously, as a [...]















