Telehealth & Covid-19
The Problem in Healthcare Is Not the Lack of Innovation
The problem in healthcare is not the lack of innovation. The problem in healthcare is the ineptitude of healthcare leaders and digital health vendors to create a meaningful, sustainable adoption of innovative services and [...]
Telehealth 2024: Divergence
The repetitive expansion and contraction is a universal pattern of life. It’s a pattern I enjoy finding (and try to accept, especially the contraction part) in my personal and professional life. Spring and Summer bring [...]
Big Business’ Telehealth Experiment On the American Patient
The notion that “Access to Care is a Human Right” is one I can very much wrap my mind around and throw my support behind. In Germany, where I was born and grew up, there [...]
Bad Telehealth — Are You Just Seeing the Tip of the Iceberg?
Over the past two years I have talked about telehealth with leaders at over 30 community health centers, rural health clinics, behavioral health clinics, and health systems. Based on our conversation, most of them are pretty much in the [...]
A Proven Recipe for Telehealth Workflows
The most critical prerequisite to the successful delivery of great care via telehealth are well-designed, well-deployed workflows. The delivery of excellent telehealth that provides a great experience for patients and clinicians alike, depends on a multitude of care team [...]
What would a Virtual Health Center look like?
Federally Qualified Health Centers hold a special status in the US healthcare system. As part of the healthcare “safety net”, FQHCs offer healthcare to anyone seeking care, regardless of their ability to pay. In return they enjoy a more [...]
Reflections on (and from) the ATA 2022
Prior to 2020, the annual event of the American Telemedicine Association (ATA) was the flagship gathering, the national telehealth conference to see and be seen. With the Covid-19 health crisis putting telehealth on the mind of every healthcare leader, [...]
A Pragmatic Definition of Digital Health
Now that we’re almost past the Covid-19 health crisis, attention is expanding from telehealth, telemedicine, and virtual care to the larger scope of digital health. In a recent survey, over 75% of the hospital executives indicated that they are [...]
MATRC 2022 Conference Report
I am writing these lines to you from the Mid-Atlantic Telehealth Resource Center (MATRC) Summit in Charlotte, NC. Instead of my usual article I’d like to share this week some impressions and observations from the world of telehealth that [...]















