Telehealth & Covid-19
A Waste of Telehealth: Are You Leaving Patients Behind and Money on the Table?
Telehealth, when deployed properly, offers tremendous benefits to patients and great financial value to clinics. Yet most healthcare CEOs and especially CMOs seemingly are oblivious to telehealth’s potential as an antidote to many of [...]
Telehealth in Libraries: Read a Book, See a Doc
During this spring’s telehealth conference season (held by MATRC, NRTRC, gpTRAC, and ATA) I have heard about multiple initiatives to bring access to care through booths and Telehealth Access Points in libraries. In addition [...]
The Problem in Healthcare Is Not the Lack of Innovation
The problem in healthcare is not the lack of innovation. The problem in healthcare is the ineptitude of healthcare leaders and digital health vendors to create a meaningful, sustainable adoption of innovative services and [...]
3 Reasons Why Your Clinic Should Accelerate Telehealth Adoption
By now every clinic, health center, hospital or behavioral health agency has at a minimum dipped their toe into telehealth and plenty of clinical services (most prominently behavioral health) are using telehealth fairly frequently. But is Telehealth something your [...]
Telehealth and the 7 Thworfs
Two years after the Covid-19 health crisis, telehealth is experiencing a renaissance in the sense that many healthcare organizations are now realizing that telehealth is not merely stop gap measure, but a viable virtual care delivery option to meet [...]
5 Reasons Why Your Clinicians (Still) Don’t Like Telehealth
Despite the fact that Covid-19 demonstrated the feasibility and value of telehealth, the majority of clinicians — especially in smaller organizations, such as health centers or rural health systems — still eschew the use of telehealth. In other parts [...]
The 10-fold Return on Mastering Webside Manners (Part 3)
The expression of “webside manners” is a play on word of combining web presence with bedside manners. In this third and final part we are concluding this series by describing the 10 benefits that derive from investing just a [...]
The 10-fold Return on Mastering Webside Manners (Part 2)
The positive effect of good “bedside manners”, i.e., clinicians' behavior toward patients, has been studied and understood for many years. As a study of 13 clinical trials found, “when doctors were given training to hone their people skills, patients [...]
The 10-fold Return on Mastering Webside Manners (Part 1)
At the beginning of the Covid-19 health crisis many clinicians (physician and advanced practice providers) were unceremoniously thrown into the world of telehealth. With a highly-infectious deadly virus rampaging through our community, the question was not about whether telehealth [...]















