Telehealth & Covid-19
The Virtual Care Bill of Patients’ Rights
When I first entered healthcare in the year 2000, I did so in the hallowed halls of the Mayo Clinic, where the spirits of the Mayo brothers, Will and Charlie, and their father, William Worrall, [...]
Tech-Enabled Care Model for the Community Health Center of the Future
While Community Health Centers have long used technology, mostly for managing operations and the revenue cycle, many CHCs are only just now beginning to employ more “modern” technologies such as data analytics and, mostly fueled [...]
Implementing Supportive Technologies for the Health Center of the Future
The Framework for the Health Center of the Future provides a simple yet comprehensive roadmap for community health centers to prepare for a sustainable future. At the core of the framework are the three [...]
Telehealth: Alive & Kicking
Quite a few clinicians and healthcare leaders in organizations that were not engaged in telehealth prior to the Covid-19 health crisis still hold on to the notion that telehealth was simply a “best we can do” stop-gap measure during a [...]
A Telehealth Strategy Gap Analysis
Strategy is one of those business concepts that either gets you excited or leaves you irritated because it is so overused. Even the picture for this article is somewhat a comical caricature of the concept of overcoming a gap.Yet strategy, [...]
Digital Health is Not Healthcare’s Magical Pill
We modern humans often have a tendency to make things more complicated and are often hoping for miracle cures or silver bullets. Take weight loss as an example. Most people intuitively know that the key to losing and maintaining [...]
Breaking the Paradigm: Rethinking Care Delivery
Paradigms are useful tools in our modern lives. They help us to make sense of the world around us much more easily. Often, paradigms represent the tried and true — the things that worked well in the past. But more [...]
Telehealth Power Tools for Population Health
Many in healthcare still see telehealth primarily as a technology. That is not surprising, since the name “telehealth” invokes a first association with other technologies that have advanced human kind in the last 50 to a 100 years: the [...]
Bad Telehealth — Are You Just Seeing the Tip of the Iceberg?
Over the past two years I have talked about telehealth with leaders at over 30 community health centers, rural health clinics, behavioral health clinics, and health systems. Based on our conversation, most of them are pretty much in the [...]















