Telehealth & Covid-19
6 Smart Moves to Optimize Telehealth
At the Telehealth T-Time Event in July 2024 I gave a talk on “The Unused Value of Telehealth” — how healthcare provider organizations are missing out on a multitude of value propositions that telehealth [...]
Essential Tools for Optimizing Telehealth
Optimization is commonly defined as the act of making the best use of a resource. Optimization is also a mindset to continually improve: not to pursue perfection, but to continue to reduce wasted time or [...]
Are You Steering Your Telehealth Success
…or are you drifting rudderless on the virtual care ocean? Clear is Kind. Unclear is Unkind — Brené Brown Accountability breeds response-ability. — Stephen Covey During the Covid-19 health crisis many organizations hastily launched telehealth. [...]
Innovation in Healthcare: The Innovation Prioritization Funnel
Without the adoption of innovation virtually no business will be able to survive, and even in healthcare it will become increasingly difficult to get by with “business as usual”, just by optimizing the old systems and processes. Yet once [...]
Innovation in Healthcare: Accelerating Innovation Adoption
“The Problem in Healthcare is not the Lack of Innovation. The Problem is the Lack of Innovation Adoption.” — Christian Milaster Innovation, especially in healthcare, seems to be the “name of the game” these days. Everybody in healthcare is [...]
Telehealth in Libraries: Read a Book, See a Doc
For quite some time, public libraries in the US have been considered one of the last public spaces where virtually anyone can gather in a safe environment. In urban as well as rural areas, “libraries don’t just provide free [...]
7 Considerations When Launching School-based Telehealth
The ability for a student to be seen by a provider not physically located at the school has been around for at least 20 years. Even before the pandemic, the use of telehealth in School-Based Health Centers (SBHC) grew almost [...]
Improving Clinician Satisfaction Through Telehealth
In the healthcare leader’s tool chest, Telehealth is a valuable tool to improve the satisfaction of clinicians and the entire care team. Here are three ways how telehealth can be leveraged to improve clinician satisfaction. Telehealth is not just [...]
The 7 Levels of Telehealth Training
The efficacious use of telehealth, as I emphasize often, is first and foremost an exercise in well executed change management. The ADKAR® model (developed and promoted by Prosci, Inc.) postulates that change is only successful and lasting when Awareness, [...]