Telehealth & Covid-19
Why Physicians Don’t Like Being on Camera
Over four years post-pandemic it feels almost antiquated to refer back to the Covid-19 health crisis of 2020-2022, but it was a turning point for many people and also for telehealth.Prior to Covid, telehealth did [...]
Improving Clinician Satisfaction through Telehealth
When treated as a clinical tool, correctly implemented, and properly supported, Telehealth is a valuable tool for improving the satisfaction of physicians and the entire care team. In this week’s edition of Telehealth Tuesday [...]
Making Telemedicine Enjoyable for Physicians
Are your physicians fully embracing telemedicine as an acceptable care delivery modality? Are you, as a clinician, fully comfortable with telemedicine? If not, read on. I may have a diagnosis and treatment plan that [...]
The 10-fold Return on Mastering Webside Manners (Part 1)
At the beginning of the Covid-19 health crisis many clinicians (physician and advanced practice providers) were unceremoniously thrown into the world of telehealth. With a highly-infectious deadly virus rampaging through our community, the question was not about whether telehealth [...]
Why Physicians Don’t Like Being on Camera
All Great Truths begin as Blasphemies.~George Bernard ShawBlasphemous Telehealth Secrets, Part 1While the adoption of telehealth did skyrocket during the first months of the Covid-19 health crisis (as high as 90% in some health systems), most of it quickly reverted [...]
Why Measure Virtual Care Performance?
You can’t manage what you don’t measure. — Peter Drucker Over the past weeks I’ve shared a lot of pragmatic advice on how to measure telehealth performance to assess the success of your telehealth programs. But underlying that guidance [...]
Are you still using Telehealth Pilots?
Or have you already hired Proof-of-Concepts?I am relentlessly driven to optimize efficiency and effectiveness in everything I do. Having been involved in the design and implementation of technical solutions for close to 35 years, I’ve long been frustrated by the [...]
Telehealth: Alive & Kicking
Quite a few clinicians and healthcare leaders in organizations that were not engaged in telehealth prior to the Covid-19 health crisis still hold on to the notion that telehealth was simply a “best we can do” stop-gap measure during a [...]
A Telehealth Strategy Gap Analysis
Strategy is one of those business concepts that either gets you excited or leaves you irritated because it is so overused. Even the picture for this article is somewhat a comical caricature of the concept of overcoming a gap.Yet strategy, [...]















