Telehealth & Covid-19
6 Smart Moves to Optimize Telehealth
At the Telehealth T-Time Event in July 2024 I gave a talk on “The Unused Value of Telehealth” — how healthcare provider organizations are missing out on a multitude of value propositions that telehealth [...]
Essential Tools for Optimizing Telehealth
Optimization is commonly defined as the act of making the best use of a resource. Optimization is also a mindset to continually improve: not to pursue perfection, but to continue to reduce wasted time or [...]
Are You Steering Your Telehealth Success
…or are you drifting rudderless on the virtual care ocean? Clear is Kind. Unclear is Unkind — Brené Brown Accountability breeds response-ability. — Stephen Covey During the Covid-19 health crisis many organizations hastily launched telehealth. [...]
Using Telehealth to Reduce Losses and Decrease Cost
Post-Covid, telehealth has “survived” as a mainstay modality to deliver care to patients at a distance. And many healthcare leaders now more fully understand that telehealth is much more than just video visits, including patient portals, patient education, and [...]
How Telehealth Adds to the Bottom Line
“Real knowledge is to know the extent of one’s ignorance” — Confucius A Brief History of Telehealth Use For over two decades many clinicians and healthcare leaders, especially in smaller health systems, smaller clinics, or behavioral health agencies have [...]
5 Critical Metrics for Telehealth Success
Given the technical advances over the past 15 years, the modern healthcare consumer’s increasing demand for convenience, and the growing non-traditional competitive pressures, it is quite conceivable that within 5 years over 50% of all outpatient visits (primary care, [...]
Innovation in Healthcare: The Innovation Prioritization Funnel
Without the adoption of innovation virtually no business will be able to survive, and even in healthcare it will become increasingly difficult to get by with “business as usual”, just by optimizing the old systems and processes. Yet once [...]
Innovation in Healthcare: Accelerating Innovation Adoption
“The Problem in Healthcare is not the Lack of Innovation. The Problem is the Lack of Innovation Adoption.” — Christian Milaster Innovation, especially in healthcare, seems to be the “name of the game” these days. Everybody in healthcare is [...]
Telehealth in Libraries: Read a Book, See a Doc
For quite some time, public libraries in the US have been considered one of the last public spaces where virtually anyone can gather in a safe environment. In urban as well as rural areas, “libraries don’t just provide free [...]















