Language is very powerful and certain words can convey a number of different meanings depending on the context and the situation. Words can hurt (as in “calling names”) or they can heal (as in “words of affirmation”). Words are [...]

By now every clinic, health center, hospital or behavioral health agency has at a minimum dipped their toe into telehealth and plenty of clinical services (most prominently behavioral health) are using telehealth fairly frequently. But is Telehealth something your [...]

Two years after the Covid-19 health crisis, telehealth is experiencing a renaissance in the sense that many healthcare organizations are now realizing that telehealth is not merely stop gap measure, but a viable virtual care delivery option to meet [...]

Despite the fact that Covid-19 demonstrated the feasibility and value of telehealth, the majority of clinicians — especially in smaller organizations, such as health centers or rural health systems — still eschew the use of telehealth. In other parts [...]

The expression of “webside manners” is a play on word of combining web presence with bedside manners. In this third and final part we are concluding this series by describing the 10 benefits that derive from investing just a [...]

The positive effect of good “bedside manners”, i.e., clinicians' behavior toward patients, has been studied and understood for many years. As a study of 13 clinical trials found, “when doctors were given training to hone their people skills, patients [...]