Telehealth & Covid-19
Improving Clinician Satisfaction through Telehealth
When treated as a clinical tool, correctly implemented, and properly supported, Telehealth is a valuable tool for improving the satisfaction of physicians and the entire care team. In this week’s edition of Telehealth Tuesday [...]
Making Telemedicine Enjoyable for Physicians
Are your physicians fully embracing telemedicine as an acceptable care delivery modality? Are you, as a clinician, fully comfortable with telemedicine? If not, read on. I may have a diagnosis and treatment plan that [...]
Setting the Telehealth Keystone: Clinician Engagement
In the mid 2000s I designed and built a highly energy-efficient home in Minnesota that had no furnace and was off-the-grid, off-the well. The house’s two sole sources of heat were a passive solar [...]
The 10-fold Return on Mastering Webside Manners (Part 3)
The expression of “webside manners” is a play on word of combining web presence with bedside manners. In this third and final part we are concluding this series by describing the 10 benefits that derive from investing just a [...]
The 10-fold Return on Mastering Webside Manners (Part 2)
The positive effect of good “bedside manners”, i.e., clinicians' behavior toward patients, has been studied and understood for many years. As a study of 13 clinical trials found, “when doctors were given training to hone their people skills, patients [...]
The 10-fold Return on Mastering Webside Manners (Part 1)
At the beginning of the Covid-19 health crisis many clinicians (physician and advanced practice providers) were unceremoniously thrown into the world of telehealth. With a highly-infectious deadly virus rampaging through our community, the question was not about whether telehealth [...]
Why Physicians Don’t Like Being on Camera
All Great Truths begin as Blasphemies.~George Bernard ShawBlasphemous Telehealth Secrets, Part 1While the adoption of telehealth did skyrocket during the first months of the Covid-19 health crisis (as high as 90% in some health systems), most of it quickly reverted [...]
Why Measure Virtual Care Performance?
You can’t manage what you don’t measure. — Peter Drucker Over the past weeks I’ve shared a lot of pragmatic advice on how to measure telehealth performance to assess the success of your telehealth programs. But underlying that guidance [...]
Are you still using Telehealth Pilots?
Or have you already hired Proof-of-Concepts?I am relentlessly driven to optimize efficiency and effectiveness in everything I do. Having been involved in the design and implementation of technical solutions for close to 35 years, I’ve long been frustrated by the [...]