Telehealth & Covid-19
What Is Your Teamās CPT Code?
In the world of healthcare, a CPTĀ® code refers to the (trademarked) acronym of the Current Procedural Terminology, a set of codes describing medical procedures received by patients. In the world of [...]
Sustainable Telehealth & Digital Health Success: Be Brisk, Go Big, Go Bold ā Or Go Broke!
By now, the spring of 2023, the leadership of any healthcare organization should have figured out two inevitable truths: Telehealth is here to stay, will continue to grow, will over time [...]
The 7 Skills of a Rock Star Telehealth Coordinator
In last weekās Telehealth Tuesday I described the 7 critical qualities, 4 responsibilities, and 7 key skills that make a Telehealth a Rock Star in their profession: Customer Service Skills (Customers [...]
3 Digital Health New Year’s Resolutions
The dawn of a new year is always a great opportunity to start afresh, resolving to not let another year pass without making good on last yearās promises and insights.For healthcare delivery organizations I declare it of the utmost importance [...]
The 12 Gifts for Telehealth Success
For the 12 days of Christmas, my telehealth consultant gave to meā¦these 12 gifts of insights as to how you can ensure the likelihood of creating, improving, and running a sustainable, valuable telehealth service. Enjoy!On the first day of Christmas, [...]
Making Care Personal
One could easily make the case that nothing is more personal than health care. We allow others to probe and prod our bodies and our minds. We even let foreign and sharp objects enter our body cavities and skin. We [...]
Digital Health Defined and Decomposed
Digital Health is quite the broad term that it is challenging for many healthcare leaders to put their arms around the totality of it all, when trying to decide where to focus their attention (and investments of time, money, [...]
The Four Realms of Digital Health
Digital Health is quite a broad term that it is challenging for many healthcare leaders to put their arms around the totality of it all, when trying to decide where to focus their attention (and investments of time, money, and [...]
Is your organization prepared for the Digital Health Avalanche?
Well on its way and now barreling down the mountain toward you, gaining momentum, is the avalanche of Digital Health Solutions. Preliminary mini-avalanches, like meteor showers, have steadily been arriving - and are being picked up and used by companies [...]















