Telehealth & Covid-19
5 Telehealth Metrics Healthcare Leaders
Need to Pay Attention to
As Telehealth becomes an increasingly important strategic tool in attracting and serving the modern healthcare consumers’ desire for convenience, it is imperative that healthcare leaders pay attention to the performance of their telehealth services. [...]
Telehealth Performance Metrics
How do you assess the performance of telehealth? As the most quotable American quipped below, setting yourself a destination is key to knowing when you are successful. If you don’t know where [...]
How to Measure Telehealth Success
Not everything that can be counted counts. Not everything that counts can be counted. — William Bruce Cameron As the quote highlights, measuring success can be a tricky business. Not all [...]
Launching Telehealth is Not a Health IT Project (Misconception #1)
Myths and legends are often born out of a misunderstanding of the complete picture. Similar to the fable of the elephant and the six blind men, when people only see a portion of the whole picture (or, as in the [...]
Six Common Misconceptions about Telehealth
Over the years that I’ve been working with health systems on telehealth service strategy, design and implementation I’ve come across a number of misconceptions. As telehealth these days seems to be really taking off now, these misconceptions may be [...]
Telemedicine – It takes a Village
One of the aspects of telemedicine ("practicing medicine at a distance") is that it is not just another healthcare IT project.In healthcare IT projects, typically a need is identified (a new image management system, new business intelligence software, or even [...]
Telehealth: The Swiss Army Knife of Healthcare (Part 2)
Most Healthcare Organizations’ Strategic Plans follow pretty much the same blueprint, covering the same six or seven areas, including quality, service, people, finance, growth and community. As Healthcare Organizations’ maturity regarding the use of digital health and telehealth technologies [...]
Telehealth: The Swiss Army Knife of Healthcare
Most Healthcare Organizations’ Strategic Plans follow pretty much the same blueprint, covering the same six or seven areas, including quality, service, people, finance, growth and community. As Healthcare Organizations’ maturity regarding the use of digital health and telehealth technologies improves, [...]
A New Mindset: Causing the Positive Risks of Telehealth
The Project Management Institute (PMI) defines a project risk as "an uncertain event or condition that, if it occurs, has a positive or negative effect on a project's objectives."What I love about that definition is that it does not merely [...]