Telehealth & Covid-19
Telehealth Performance Metrics
How do you assess the performance of telehealth? As the most quotable American quipped below, setting yourself a destination is key to knowing when you are successful. If you don’t know where [...]
How to Measure Telehealth Success
Not everything that can be counted counts. Not everything that counts can be counted. — William Bruce Cameron As the quote highlights, measuring success can be a tricky business. Not all [...]
Are You With the Herd or Just Looking On?
For most people, there is safety in numbers and following what the majority of other people (or, especially in the US, other people like you) are doing, must be okay and safe [...]
Should your IT Staff run your Telehealth Program? (Misconception #3)
"Telehealth is about technology, right? Without technology, there is no "tele"! And we do need a vendor and some software so we can connect patients with physicians. So let’s ask IT to find some software and roll it out." In [...]
Telehealth Requires Multiple Technology Solutions (Misconception #2)
When I come across a new misconception, I’m always curious as to where this particular misconception originated. Oftentimes it is the result of "lazy thinking", taking something you already know and applying it to the new circumstances without questioning it [...]
Launching Telehealth is Not a Health IT Project (Misconception #1)
Myths and legends are often born out of a misunderstanding of the complete picture. Similar to the fable of the elephant and the six blind men, when people only see a portion of the whole picture (or, as in the [...]
Six Common Misconceptions about Telehealth
Over the years that I’ve been working with health systems on telehealth service strategy, design and implementation I’ve come across a number of misconceptions. As telehealth these days seems to be really taking off now, these misconceptions may be [...]
Telemedicine – It takes a Village
One of the aspects of telemedicine ("practicing medicine at a distance") is that it is not just another healthcare IT project.In healthcare IT projects, typically a need is identified (a new image management system, new business intelligence software, or even [...]
Telehealth: The Swiss Army Knife of Healthcare (Part 2)
Most Healthcare Organizations’ Strategic Plans follow pretty much the same blueprint, covering the same six or seven areas, including quality, service, people, finance, growth and community. As Healthcare Organizations’ maturity regarding the use of digital health and telehealth technologies [...]