Telehealth & Covid-19
The 7 Critical Qualities of a Rock Star Telehealth Coordinator
A Rock Star Telehealth Coordinator is the key to telehealth success. Neither a brilliant telehealth strategy nor the latest telehealth technology will get you sustainable success with patients, providers, nurses, and [...]
Can Digital Health Quell Quiet Quitting?
In the fall of 2022, the term Quiet Quitting hit the internet and social media hard, though recently it has been “quiet” on that front. But “resignation without leaving”, “minimal accepted [...]
Clinicians’ Insights for Delivering the Best Care via Telehealth
I’ve long held the belief that the most significant difference between a great and a bad telehealth visit is the clinician attitude. Which probably also holds true for in-person visits as [...]
Technology-Related Fails of Telehealth Services (16 Fails, Part 3)
The first association most people make with Telehealth is technology. The word tele (as in telescope, telegraph, and telephone) implies that you need technology to make telehealth work. Which is true, but, as it turns out, only a small part [...]
Financial Fails in Launching a Telehealth Service (16 Fails, Part 2)
Telehealth is defined as “delivering care at a distance” and by that definition, the launch of a telehealth service requires a mindset of launching a new healthcare service offering. Yet many organizations approach telehealth as a Health IT implementation project [...]
16 Ways to Fail in Launching a Telehealth Service (Part 1)
Telehealth is defined as "delivering care at a distance" and by that definition, the launch of a telehealth service requires a mindset of launching a new healthcare service offering. Yet many organizations approach telehealth as a Health IT implementation project [...]
One Swallow does not a Summer Make
A young man, a great spendthrift, had run through all his patrimony and had but one good cloak left. One day he happened to see a swallow, which had appeared before its season, skimming along a pool and twittering gaily. [...]
Achieving Telehealth Success through Conscious Proactive Change Management
I’ve emphasized before that Telehealth is not about the Technology, but predominantly about effectively managing the organizational change. This week’s article lays out the five most common behaviors working against telehealth and describes the tactics eliminating or diminishing the effects [...]
Ignorance, Inertia, and Internal Resources: Three Obstacles to Success in Telehealth
Ask anybody in the healthcare industry to give it some serious thought and the conclusion is inevitable: Telehealth is here to stay. At Ingenium Digital Health, we define telehealth as “delivering healthcare at a distance” and if we look at [...]