Telehealth & Covid-19
What Is Your Team’s CPT Code?
In the world of healthcare, a CPT® code refers to the (trademarked) acronym of the Current Procedural Terminology, a set of codes describing medical procedures received by patients. In the world of [...]
Sustainable Telehealth & Digital Health Success: Be Brisk, Go Big, Go Bold — Or Go Broke!
By now, the spring of 2023, the leadership of any healthcare organization should have figured out two inevitable truths: Telehealth is here to stay, will continue to grow, will over time [...]
The 7 Skills of a Rock Star Telehealth Coordinator
In last week’s Telehealth Tuesday I described the 7 critical qualities, 4 responsibilities, and 7 key skills that make a Telehealth a Rock Star in their profession: Customer Service Skills (Customers [...]
Digital Health Defined and Decomposed
Digital Health is quite the broad term that it is challenging for many healthcare leaders to put their arms around the totality of it all, when trying to decide where to focus their attention (and investments of time, money, [...]
The Four Realms of Digital Health
Digital Health is quite a broad term that it is challenging for many healthcare leaders to put their arms around the totality of it all, when trying to decide where to focus their attention (and investments of time, money, and [...]
Is your organization prepared for the Digital Health Avalanche?
Well on its way and now barreling down the mountain toward you, gaining momentum, is the avalanche of Digital Health Solutions. Preliminary mini-avalanches, like meteor showers, have steadily been arriving - and are being picked up and used by companies [...]
Technology-Related Fails of Telehealth Services (16 Fails, Part 3)
The first association most people make with Telehealth is technology. The word tele (as in telescope, telegraph, and telephone) implies that you need technology to make telehealth work. Which is true, but, as it turns out, only a small part [...]
Financial Fails in Launching a Telehealth Service (16 Fails, Part 2)
Telehealth is defined as “delivering care at a distance” and by that definition, the launch of a telehealth service requires a mindset of launching a new healthcare service offering. Yet many organizations approach telehealth as a Health IT implementation project [...]
16 Ways to Fail in Launching a Telehealth Service (Part 1)
Telehealth is defined as "delivering care at a distance" and by that definition, the launch of a telehealth service requires a mindset of launching a new healthcare service offering. Yet many organizations approach telehealth as a Health IT implementation project [...]