Telehealth & Covid-19
Serving More Patients Through Virtual Care
While virtual care is becoming increasingly more ubiquitous — holding steady in primary care and continuing to grow in behavioral health — it is still often seen as merely an alternative care delivery method. [...]
Using Virtual Care to Care For More Patients
Telehealth visits are often thought of as an alternative care delivery method when patients cannot easily come into the clinic due to transportation challenges, child care challenges, or because they can’t easily take time off [...]
Can Virtual First Become the Norm?
Last week I had an interesting, enjoyable experience. When asking our 13-year old’s primary care provider for a referral to an allergist for her eczema and presumed heat rash, we were told that the [...]
5 Telehealth Metrics Healthcare Leaders Need to Pay Attention to
With telehealth having been launched virtually overnight in most healthcare organizations, many leaders are pretty much in the dark when it comes to their insights into the performance of their organization’s telehealth services. Without “knowing how it’s going”, healthcare [...]
Is Virtual Care Worsening Outcomes?
The Covid-19 health crisis accelerated the wide-spread adoption of virtual care to quickly get care to the patients while keeping physicians, staff and patients safe. But after many months of some patients being seen “virtual only”, the question is [...]
No Virtual Care Waiting Rooms, Please!
As we are getting more and more familiar with the new virtual care paradigm, the “new normal” seems to slowly now also embrace the widespread abomination of traditional care: Making Patients Wait. Thus my plea is: No Virtual Care [...]
The Virtual Care Bill of Patients’ Rights
Virtual Care, a more mainstream term than “telehealth” or “telemedicine”, has swept the nation in the wake of the Covid-19 health crisis. Millions of patients have “seen” (or at least communicated with) their clinician without setting foot into the [...]
Better Prenatal Care through Telehealth
About 2 Million babies were born in the US from the beginning of the Covid-19 health crisis and the end of September 2020. Based on pre-Covid statistics at least 200,000 of them were born prematurely. There is a growing [...]
Telehealth Success through Conscious Change Management
A quote from one of the brothers Mayo, Dr. Charlie Mayo, has stuck with me all these years: "Today the only thing that is permanent is change." The quote was recorded almost 90 years ago in 1931 and never [...]