Telehealth & Covid-19
Clinicians’ Insights for Delivering the Best Care via Telehealth
I’ve long held the belief that the most significant difference between a great and a bad telehealth visit is the clinician attitude. Which probably also holds true for in-person visits as [...]
Selecting The Best Vendors for Your RPM Program
My 20-year adventure into the world of digital health started at the Mayo Clinic in Rochester, Minnesota with an exciting assignment: to develop and manage the requirements for a wearable continuous [...]
6 Reasons to Manage Telehealth Performance
The purpose of managing the performance of your telehealth services is to ensure that you are getting the most value out of your investment into launching, optimizing, growing, and expanding your various [...]
Telehealth and the Black Swan
A "Black Swan", a theory developed by Nassim Nicholas Taleb, is the occurrence of a highly improbable event that has a major impact on our lives. While the Covid-19 pandemic has long been expected by researchers and (some) politicians, [...]
Hybrid Care Delivery: The Best of Both Worlds
The delivery of care is one of the last domains to be taken “online”. 30 years ago most banking transactions were conducted in a bank. 20 years ago most trips were booked in travel agencies. 15 years ago most books, [...]
Telehealth: It’s going to get worse, before it gets better
At the beginning of the lockdown and spread of social distancing due to the Covid-19 pandemic, Telehealth was quickly turned to as a valuable tool to safely deliver care at a distance. Physicians both wanted their patients to stay [...]
Two More Misconceptions about Telehealth
A few months ago, before the start of the Covid-19 health crisis in the US, I wrote a series of articles about the 6 common misconceptions about telehealth: That the launch of telehealth is an IT project. That there [...]
The Top 4 Side Effects of Poorly Implemented Telehealth
These days, during the COVID-19 health crisis, telehealth is approached by many leaders as a necessary stop gap measure, as something that they have to do, because restricting patients’ access to care altogether is not a viable option for most [...]
From Remote Care to Virtual Care Management #Covid19
It is now pretty clear to most of us, that social distancing (whether mandated or voluntary) is here to stay for many months. Especially those patients at a higher risk of a coronavirus infection causing harm to them, will be [...]