Telehealth & Covid-19
A Waste of Telehealth: Are You Leaving Patients Behind and Money on the Table?
Telehealth, when deployed properly, offers tremendous benefits to patients and great financial value to clinics. Yet most healthcare CEOs and especially CMOs seemingly are oblivious to telehealth’s potential as an antidote to many of [...]
Telehealth in Libraries: Read a Book, See a Doc
During this spring’s telehealth conference season (held by MATRC, NRTRC, gpTRAC, and ATA) I have heard about multiple initiatives to bring access to care through booths and Telehealth Access Points in libraries. In addition [...]
The Problem in Healthcare Is Not the Lack of Innovation
The problem in healthcare is not the lack of innovation. The problem in healthcare is the ineptitude of healthcare leaders and digital health vendors to create a meaningful, sustainable adoption of innovative services and [...]
Surprise Telehealth Facility Fees
Imagine it is Valentine’s day and instead of heading to town to your favorite upscale Italian restaurant you decide to stay in and create a super-romantic evening with a food delivery order of your favorite antipasti, primi piatti and [...]
The Efficacy of Surgical Planning via Telehealth
Telehealth, in its essence, is the ability to deliver healthcare at a distance. It is the concept of providing an equivalent or even better level of care regardless of the patient’s physical location. In the early days of medicine, [...]
Telehealth: A Magic Wand for CEOs
Even before the onset of the Covid-19 health crisis, healthcare leaders did not have it easy — physician burnout and physician suicide, exploding cost, a seemingly free-for-all growth of all kinds of of fee-for-service and value-based payment models, plus [...]
Collecting Telehealth Copays
For decades, our traditional healthcare system has relied on patients coming into the physician office to receive their care. Many of the workflows we know today were designed about that basic paradigm: The assumption that in order to receive [...]
Telehealth Optimization for Rural FQHC
Launched Telehealth in the wake of the Covid-19 health crisis. Named a Telehealth Coordinator with no telehealth background. Now looking to increase utilization, increase patient and physician satisfaction, improve billing, etc.
The 3 Most Effective Telehealth Marketing Tactics
Marketing Your Telehealth Services to Your Community Marketing is first and foremost a strategy. Marketing itself is not advertising and cold-calling, glossy brochures and sweepstakes, although all of those could be good (or bad) marketing tactics that are part [...]














