Telehealth & Covid-19
From Chaos to Supported: Growing Telehealth Maturity
In last week’s article, I posed the question: How Mature is Your Telehealth Program? In today's Telehealth Tuesday column I’ll dive deeper into the first four levels of telehealth maturity: from chaotic to emerging [...]
How Mature is Your Telehealth Program?
While Telehealth has been around since the mid 1990s, albeit mostly in academic medical centers, an overnight adoption of telehealth across virtually all specialties and with numerous modalities was brought on by the Covid-19 [...]
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the framework of Maslow’s hierarchy of needs. To reach the highest level, the level of self-actualization, people first need to have some of their basic [...]
Six Common Misconceptions about Telehealth
Over the 10 years that I’ve been working with health systems on telehealth strategy, service design and implementation I’ve come across a number of misconceptions that people hold about telehealth. With telehealth now taking hold as a valid alternative [...]
Telemedicine – It takes a Village
In 2019 the American Telemedicine Association declared as the tag line for their annual conference a concept that’s been long in the minds of those having been involved in telehealth for the past 20, 30 years: that “Telehealth = [...]
Telehealth: The Swiss Army Knife of Healthcare
Most Healthcare Organizations’ Strategic Plans follow pretty much the same blueprint, covering the same five or six “pillars”, including quality, service, people, finance, growth and community.As Healthcare Organizations’ maturity regarding the use of digital health and telehealth technologies improves, healthcare [...]
3+ Wishes for Telehealth
by Telehealth Tuesday guest author Howard Reis. Thanks Seema Verma, then the CMS administrator, who in April 2020 declared, “the genie out of the bottle on this one”. As a 30-year telemedicine veteran, now that the genie is out [...]
What is the Purpose of a Telehealth Strategy?
After the Covid-19 health crisis catapulted telehealth into the limelight, it is now obvious to most leaders that telehealth is here to stay. As healthcare organizations are slowly leaving the “remote care” experience and the vaccination experience behind, many [...]
The Bare Necessities of a Telehealth Program
Telehealth has taken the care delivery world by storm due to the Covid-19 health crisis. An esoteric way to receive care at best before March 2020, virtually every patient has heard about telehealth if not even tried it. While [...]















