Telehealth & Covid-19
Can Virtual First Become the Norm?
Last week I had an interesting, enjoyable experience. When asking our 13-year old’s primary care provider for a referral to an allergist for her eczema and presumed heat rash, we were told that the [...]
Traditional Healthcare Needs a Paradigm Shift
This week's Telehealth Tuesday article is based on Dr. Erkan Hassan's recent article on the same topic. Dr. Hassan is a member of the Ingenium Healthcare Advisors Consortium and brings over 20 years of [...]
Virtual Care: From Strategy to Action to Results
This week's edition of Telehealth Tuesday is a guest post by my long-term collaborator and business partner Kathy Letendre. Her bi-weekly newsletter, Excellence Inspirations, is a treat for all existing and aspiring leaders. If [...]
Hybrid Care 2021: The Best of Both Worlds
The concept of hybrid is to combine the best of two worlds. A gasoline engine and an electric engine in hybrid cars. In-person and virtual learning in hybrid learning. Or peanut butter and jelly, ice cream with chocolate sauce [...]
Telehealth is a Clinical Tool: Use it as Such
Telehealth is everywhere. In the news. On Clubhouse. On the radio. On the frontpage of hometown newspapers. But we need to stop treating telehealth like it’s a novelty, or a distinctly new service offering. Or, even worse, as a [...]
4 Strategies to Increase Demand for your Telemedicine Service
The Covid-19 health crisis gave birth to at least dozens if not hundreds of startups offering specific telemedicine services. From ad hoc urgent care and behavioral health to specialty services addressing men’s health or Covid testing: the breadth of services [...]
Maximizing the ROI of Telehealth
As healthcare organizations are realizing that telehealth is here to stay, the attention quickly turns to three important questions: what should our telehealth services roadmap look like, what is the right technology we should be using and how can [...]
5 Key Ingredients for Improving Telehealth
Optimization is the science (and often art) to make the best use out of a resource. The strive for doing the right things (effectiveness) and doing things right (efficiency) leads to a continuous cycle of improvement. But when optimizing systems, [...]
Beyond Covid: From Virtual Care to Connected Health
For decades, telehealth has been a largely underutilized mode of care delivery even though telehealth repeatedly demonstrated increased access to care and improved health outcomes. The Covid-19 health crisis changed all of this virtually (pun intended) overnight. In a couple [...]















