Telehealth & Covid-19
Healthcare Center of the Future: A Framework
Community Health Centers, most commonly known by their government acronym FQHC (Federally-Qualified Health Center), are one of the key pillars of America’s healthcare safety net. Often defined by serving at least 25% of uninsured [...]
Transforming Access to Care in Rural America: An Innovative Systems Approach
Despite many social and technical advancements over the past decades, the absence of public transportation, limited access to technology and high-speed internet, low digital literacy, and multi-job & child care challenges are often preventing the [...]
Engaging a Non-Clinical Telehealth Service Partner
For a clinic, a health center, or a health system to take full advantage of “caring for patients at a distance” (a.k.a. Virtual Care, Connected Care, or Telehealth) requires reliance on a number of partners. [...]
What is your C.P.T. Code?
In the world of healthcare, a CPT® code typically refers to the (trademarked) acronym of the Current Procedural Terminology, a set of codes used to describe medical procedures received by patients. In the world of communications, a code is [...]
A Framework for Telehealth Optimization
Over the past year, telehealth has proven itself as a viable and desirable way to deliver good care at a distance. Just like any medical procedure, test or care delivery modality, though, it needs to be used judiciously, as a [...]
Telehealth TechChecks – Rocket Fuel for Telehealth Success
If your telehealth services are not successful, if your telehealth program is not taking off, you may be missing a key ingredient: Telehealth PreVisit TechChecks. Direct-to-Consumer Telehealth BC (Before Covid) Before Covid-19, trying to launch a “direct-to-consumer”, “bring-your-own-device” telehealth [...]
5 Reasons Why Telehealth is a Must for Rural Health Care
The Covid-19 health crisis showed everyone in healthcare that telehealth can be a viable alternative to in-person care. Especially patients, for the most part, enjoyed the convenience that telehealth has to offer and would prefer not to go back [...]
Addressing Patients’ Top 3 Telehealth Pain Points
According to a survey published by J.D. Power, the three top complaints by patients about telehealth include: limited services lack of awareness of costs confusing technology requirements In this week’s column of Telehealth Tuesday I’m presenting three solutions to address [...]
Enabling Virtual Care: Forms, Appointments, and More
In recent months healthcare leaders’ perception of telehealth has shifted. It seems that the realization finally hit that this form of care delivery is definitely “here to stay” and that a healthcare organization ought to do something about it, if [...]