Telehealth & Covid-19
How One FQHC Used Proof-of-Concepts
To Achieve a Smarter Telehealth Rollout
When most organizations think about launching or relaunching a telehealth program (or any type of digital health innovation), the default focus is on logistics — buying equipment & licenses, figuring out policies, or provider [...]
Are You Still Using Telehealth Pilots?
Or have you already hired Proof-of-Concepts? As a German engineer it seems that I’ve been pre-wired to be relentlessly driven to optimize efficiency and effectiveness in everything I do. Having been involved in the [...]
A Blueprint for Launching a Telehealth Clinic: Part 2 — Launch, Run, and Optimize
From First Patient to Sustainable Practice In last week’s article, we introduced a framework to help clinicians launch a virtual clinic. That blueprint included four phases: BEFORE – Clarifying your market, value proposition, and [...]
Engaging a Non-Clinical Telehealth Service Partner
For a clinic, a health center, or a health system to take full advantage of “caring for patients at a distance” (a.k.a. Virtual Care, Connected Care, or Telehealth) requires reliance on a number of partners. Whether selecting a telehealth technology [...]
Outsourcing Telehealth Services: A Quick Guide
At the core of every healthcare organization lies the mission to serve its patients by providing them with the care they need. In many cases, this care is provided by clinicians employed or affiliated with the hospital, health system, [...]
Selecting a Telehealth Services Vendor
Over the past 30 years, telehealth has evolved into a broad technology niche in its own right. At first there were telehealth hardware solutions - video cameras and video monitors, using proprietary video communication protocols and custom-fitted video connection [...]
Happy Day Scenario Process Design
Most if not all of Healthcare Delivery is a series of interconnected processes. From diagnosis to treatment, from prescriptions to incisions, from dressings to blessings — every part of the care experience is process driven.As we know well from other [...]
Five Principles of Successful Telehealth Adoption
Many leaders see the wisdom in embracing “care at a distance” for their organization. Yet once they look at their clinician’s utilization data, they are often surprised about the discrepancy of the media’s description of high telehealth utilization and [...]
The 5 Leader-Ships of Innovation Adoption
“The Future is already here; it is just not evenly distributed.” — William Gibson Today’s Healthcare Leaders have a full plate of important and urgent priorities and many if not all of them require some form of organizational transformation: compelling [...]















