Telehealth & Covid-19
A Glimpse of the Future of Care Delivery via Telehealth
The ultimate nirvana of human physical wellbeing would be the absence of disease and injury. But even in a world where all diseases are successfully prevented, someone (or something), presumably, still needs to administer [...]
Blueprint for Sustainable Virtual Care:
3 Tactics to Drive Long-Term Success
Virtual care is no longer a luxury — it’s the foundation of modern healthcare delivery. Recent surveys reveal that at least 2 out of 3 patients now expect their healthcare providers to offer digital options [...]
Are Rural Hospitals Better Off Because of Telehealth?
For the past few months, I’ve been writing quite a bit about the use of telehealth to fix rural healthcare. A few weeks ago, someone in my extended network posed a great question on LinkedIn: [...]
3 Tactics for Sustainable Virtual Care
By now it's obvious to everyone that virtual care is here to stay. It offers demonstrable benefits in terms of convenient access to care leading to increased continuity of care which can result in improved outcomes and lower cost [...]
Increasing Provider Capacity through Virtual Care
Author’s note: Today’s article marks the 200th edition of Telehealth Tuesday. Launched well before Covid in 2018, Telehealth Tuesday has helped me to capture the many lessons we’ve learned in helping organizations to launch, optimize, or grow their telehealth services [...]
Telehealth Creates Strategic Success
Over the past week’s I’ve been writing a lot about the what, the how, and the why of measuring the performance of your telehealth services. Today’s column presents another argument as to why measuring telehealth performance is important: because telehealth [...]
Why Measure Virtual Care Performance?
You can’t manage what you don’t measure. — Peter Drucker Over the past weeks I’ve shared a lot of pragmatic advice on how to measure telehealth performance to assess the success of your telehealth programs. But underlying that guidance is [...]
Measuring the 5 Most Critical Telehealth Metrics
In last week’s article I laid out a simple framework of five key metrics that telehealth leaders need to pay attention to when it comes to measuring telehealth success. They are: clinician satisfaction patient satisfaction technical performance visit volume [...]
5 Telehealth Metrics Healthcare Leaders
Need to Pay Attention to
As Telehealth becomes an increasingly important strategic tool in attracting and serving the modern healthcare consumers’ desire for convenience, it is imperative that healthcare leaders pay attention to the performance of their telehealth services. As the saying goes “hope [...]