Telehealth & Covid-19
How One FQHC Used Proof-of-Concepts
To Achieve a Smarter Telehealth Rollout
When most organizations think about launching or relaunching a telehealth program (or any type of digital health innovation), the default focus is on logistics — buying equipment & licenses, figuring out policies, or provider [...]
Are You Still Using Telehealth Pilots?
Or have you already hired Proof-of-Concepts? As a German engineer it seems that I’ve been pre-wired to be relentlessly driven to optimize efficiency and effectiveness in everything I do. Having been involved in the [...]
A Blueprint for Launching a Telehealth Clinic: Part 2 — Launch, Run, and Optimize
From First Patient to Sustainable Practice In last week’s article, we introduced a framework to help clinicians launch a virtual clinic. That blueprint included four phases: BEFORE – Clarifying your market, value proposition, and [...]
Healthcare Center of the Future: Enabling and Supportive Technologies
For Community Health Centers to chart a course for the future, last week we shared a Framework for the Health Center of the Future developed by a multidisciplinary team brought together by the Mid-Atlantic Telehealth Resource Center (MATRC). At [...]
Healthcare Center of the Future: A Framework
Community Health Centers, most commonly known by their government acronym FQHC (Federally-Qualified Health Center), are one of the key pillars of America’s healthcare safety net. Often defined by serving at least 25% of uninsured patients as part of their [...]
Transforming Access to Care in Rural America: An Innovative Systems Approach
Despite many social and technical advancements over the past decades, the absence of public transportation, limited access to technology and high-speed internet, low digital literacy, and multi-job & child care challenges are often preventing the most socio-economically challenged populations from [...]
Engaging a Non-Clinical Telehealth Service Partner
For a clinic, a health center, or a health system to take full advantage of “caring for patients at a distance” (a.k.a. Virtual Care, Connected Care, or Telehealth) requires reliance on a number of partners. Whether selecting a telehealth technology [...]
Outsourcing Telehealth Services: A Quick Guide
At the core of every healthcare organization lies the mission to serve its patients by providing them with the care they need. In many cases, this care is provided by clinicians employed or affiliated with the hospital, health system, [...]
Selecting a Telehealth Services Vendor
Over the past 30 years, telehealth has evolved into a broad technology niche in its own right. At first there were telehealth hardware solutions - video cameras and video monitors, using proprietary video communication protocols and custom-fitted video connection [...]















