Telehealth & Covid-19
Assessing Your Innovation Maturity Gap
“If you don’t know where you’re going, any road will take you there.” — Cheshire Cat Innovation has never been optional in healthcare. In fact, we wouldn’t be where we are today in medicine without [...]
Accelerating Innovation Adoption: An Innovation Maturity Model
The problem in healthcare is not the lack of innovation. The problem is the s-l-o-w pace of innovation adoption. That’s a theme I’ve returned to again and again in my articles on digital health transformation. [...]
Turning Your Telehealth Policy Into Real-World Care
This Telehealth Tuesday article was written by Trevor Cunningham, a telehealth consultant on the Ingenium Team.Over the past few years, I have enabled administrators and compliance managers at a variety of healthcare organizations to craft [...]
From Chaos to Supported: Growing Telehealth Maturity
In last week’s article, I posed the question: How Mature is Your Telehealth Program? In today's Telehealth Tuesday column I’ll dive deeper into the first four levels of telehealth maturity: from chaotic to emerging to coordinated to supported. [...]
How Mature is Your Telehealth Program?
While Telehealth has been around since the mid 1990s, albeit mostly in academic medical centers, an overnight adoption of telehealth across virtually all specialties and with numerous modalities was brought on by the Covid-19 health crisis in 2020. While [...]
Extraordinary Telehealth’s Hierarchy of Needs
Many of us, mostly in college, have come across the framework of Maslow’s hierarchy of needs. To reach the highest level, the level of self-actualization, people first need to have some of their basic (physiological) needs met, such as [...]
100% Telehealth is not a Dream
Over the past years, telehealth has proven itself to be a viable approach to delivering care safely and effectively in many cases, under many circumstances. While telehealth will never replace 100% of in-person care, we can and we should [...]
The 3 Most Effective Telehealth Marketing Tactics
Marketing Your Telehealth Services to Your CommunityGood marketing is about understanding customers’ needs and offering solutions and services to satisfy their needs in a way that resonates with them.In essence, though Marketing is first and foremost a strategy. Marketing itself [...]
Guiding Clinicians to Use Telehealth Well
In last week’s Telehealth Tuesday article I posed the question:Is Telehealth Rocket Science? The answer?No, Telehealth is not Rocket Science. But getting clinicians to use telehealth well, is.To get clinicians to embrace telehealth, clinicians need Awareness, Desire, Knowledge, Skill, and [...]