Telehealth & Covid-19
Patient Activation: The Secret to RPM Success
RPM, Remote Physiological Monitoring, is a proven, valuable telehealth solution that can greatly improve outcomes for patients with chronic diseases or prevent readmissions of patients recently discharged from the hospital. A few weeks ago [...]
Creating RPM Success by Designing Superb Support
In this third article of our series on overcoming the 5 Reasons Why RPM Programs Fail, we are exploring the root cause of reason #4 “Lack of Clinician Buy In” and reason #1 “Lack [...]
Improving the ROI of RPM Programs
Remote Physiological Monitoring (RPM) is a powerful clinical tool to help patients manage their chronic conditions, prevent hospital readmissions, or to facilitate an early hospital discharge through a hospital at home service. But many RPM [...]
Telehealth Performance Metrics
How do you assess the performance of telehealth? As the most quotable American quipped below, setting yourself a destination is key to knowing when you are successful. If you don’t know where you’re going,you’ll end up someplace [...]
How to Measure Telehealth Success
Not everything that can be counted counts. Not everything that counts can be counted. — William Bruce Cameron As the quote highlights, measuring success can be a tricky business. Not all metrics that can be collected [...]
Are You With the Herd or Just Looking On?
For most people, there is safety in numbers and following what the majority of other people (or, especially in the US, other people like you) are doing, must be okay and safe to do as well. The [...]
Patient Experience, Patient Satisfaction, Patient Engagement: What’s the Difference?
My introduction to healthcare came in 2000 when I joined the Mayo Clinic in Rochester, Minnesota. Having never been exposed to healthcare before and having only moved to the US two years prior, little did I [...]
No Digital Front Door:
Failing the Modern Healthcare Consumer
After Telehealth’s prime time moment during the Covid-19 health crisis, much attention this year has been focused back on the “digital front door” — the set of digital technologies through which interactions of the Modern Healthcare [...]
96 Common Video Telemedicine Scenarios
If you’ve been reading my Telehealth Tuesday column for a while, you know that I always urge my readers to pay particular attention to the various workflows leading up to and following the actual telemedicine visit. [...]