Telehealth & Covid-19
RPM Works — If You Do It Right:
What the Evidence Actually Shows
When CMS started reimbursing Remote Physiological Monitoring in 2019, a gold rush mentality swept through healthcare. Overnight, vendors promised small clinics easy revenue through RPM billing codes. Large health systems invested millions in platforms and [...]
What Successful Consumer-Facing
Health Tech Actually Looks Like
When CMS released the NOFO for the Rural Health Transformation Program last year, there was one category that stood out: “consumer-facing digital health”. It’s a welcome, albeit unexpected move in the right direction. However, I'm [...]
RHTP & Consumer-Facing Digital Health:
Why Most Will Fail (And How Yours Won’t)
December 29, 2025 changed everything for rural health transformation. CMS awarded $50 billion across all 50 states through the Rural Health Transformation Program. States submitted their revised budgets. Now comes the hard part: Execution. [...]
A Systems Approach to Solving
Rural America’s Healthcare Crisis
How telehealth can transform rural communities when deployed thoughtfully, comprehensively, and with deep respect for the people we serve. Rural healthcare isn't broken, it's systematically underserved — and now, in 2025, seemingly grossly underfunded. Yet still, Americans in rural communities [...]
Standardizing Telehealth Training
Start with strategy. Ground it in policy. Make workflows real. Then train. I was recently asked a thoughtful question based on a the collective insights of a group from about two dozen healthcare organizations: “What strategies have you seen work [...]
Scaling Rural Telebehavioral Health: Five Interventions That Actually Work
Rural communities face some of the steepest barriers to behavioral health care in the country — long travel distances, limited connectivity, low digital literacy, a pronounced clinical provider shortage, and wide-spread stigma around seeking help for mental health. These challenges [...]
How One FQHC Used Proof-of-Concepts
To Achieve a Smarter Telehealth Rollout
When most organizations think about launching or relaunching a telehealth program (or any type of digital health innovation), the default focus is on logistics — buying equipment & licenses, figuring out policies, or provider training. But what if you [...]
Are You Still Using Telehealth Pilots?
Or have you already hired Proof-of-Concepts? As a German engineer it seems that I’ve been pre-wired to be relentlessly driven to optimize efficiency and effectiveness in everything I do. Having been involved in the design and implementation of technical [...]
A Blueprint for Launching a Telehealth Clinic: Part 2 — Launch, Run, and Optimize
From First Patient to Sustainable Practice In last week’s article, we introduced a framework to help clinicians launch a virtual clinic. That blueprint included four phases: BEFORE – Clarifying your market, value proposition, and business model SET UP – [...]