Telehealth & Covid-19
A Systems Approach to Solving
Rural America’s Healthcare Crisis
How telehealth can transform rural communities when deployed thoughtfully, comprehensively, and with deep respect for the people we serve. Rural healthcare isn't broken, it's systematically underserved — and now, in 2025, seemingly grossly underfunded. Yet [...]
Standardizing Telehealth Training
Start with strategy. Ground it in policy. Make workflows real. Then train. I was recently asked a thoughtful question based on a the collective insights of a group from about two dozen healthcare organizations: “What [...]
Scaling Rural Telebehavioral Health: Five Interventions That Actually Work
Rural communities face some of the steepest barriers to behavioral health care in the country — long travel distances, limited connectivity, low digital literacy, a pronounced clinical provider shortage, and wide-spread stigma around seeking help [...]
Patient Activation: The Secret to RPM Success
RPM, Remote Physiological Monitoring, is a proven, valuable telehealth solution that can greatly improve outcomes for patients with chronic diseases or prevent readmissions of patients recently discharged from the hospital. A few weeks ago I outlined the 5 Reasons [...]
Creating RPM Success by Designing Superb Support
In this third article of our series on overcoming the 5 Reasons Why RPM Programs Fail, we are exploring the root cause of reason #4 “Lack of Clinician Buy In” and reason #1 “Lack of Patient Engagement”. It's the [...]
Improving the ROI of RPM Programs
Remote Physiological Monitoring (RPM) is a powerful clinical tool to help patients manage their chronic conditions, prevent hospital readmissions, or to facilitate an early hospital discharge through a hospital at home service. But many RPM programs, especially in support of [...]
5 Reasons Why RPM Programs Fail
Over the past years, RPM (Remote Physiological Monitoring), has garnered a lot of interest over the years, but so have reports by many healthcare organizations that RPM programs are not producing the expected results. In this first part of our [...]
Rural Telehealth: Beyond Video Visits
One of the biggest challenges facing rural America is access to care and the barriers to accessing care are manifold, including transportation, time, and technology. Obviously one solution is to access care through a video visit. But even that [...]
Barriers to Accessing Care in Rural America
The primary reason for the challenges in accessing care in rural areas is the growing shortage of clinicians practicing in rural areas. According to one statistic, only 1 in 10 primary care physicians serving Medicare patients practice in rural [...]