Telehealth & Covid-19
Telehealth Vendor Selection: Defining Needs and Requirements
As the need for timely access to a wide variety of healthcare services, especially in rural areas, is increasing, Telehealth — "providing care at a distance" — bridges distances, transportation challenges, and lack of specialty [...]
Verify Before You Start: Can Your New Telehealth Service Deliver?
Launching a telehealth service is easy. Designing a telehealth service that creates lasting strategic, financial, and clinical value? That’s the hard part. As states participating in the Rural Health Transformation Project (RHTP) begin identifying digital [...]
Designing for Telehealth Sustainability: To Launch Is Not Enough
The launch goes live. The dashboard lights up. Everyone celebrates. Six months later, the telehealth service is barely being utilized — and no one notices. That’s not a tech failure. That’s a systems failure. [...]
Bridging the Distance: Telehealth for Unbridged Islands
Imagine needing medical care—but there are no roads, no bridges, and weather conditions can delay travel for days. For residents of islands, even if they are just off-shore, but with no bridge connecting them to the mainland, this isn’t [...]
Success with Telebehavioral Health:
5 Tactics to Keeping Students Engaged
Delivering behavioral health services to teenagers has never been simple — but it’s especially complex when the connection is virtual and the setting is a school or the home. Unlike traditional therapy spaces that are often thoughtfully decorated to [...]
Is Telehealth a Clinic Killer?
Since the beginning of the year — after Chris Adamec’s great talk at the January 2025 Telehealth T-Time — I’ve been debunking common myths that politicians and other healthcare non-experts may hold. I questioned whether Telehealth really drives up cost, [...]
The Virtual Physical Exam:
Bringing Clinical Excellence to Telehealth
While telehealth in an integrated, hybrid care environment enjoys a high percentage of utilization in behavioral health and specialty care, most primary care providers are still, for the most part, eschewing the use of video visits. In addition to [...]
Innovation in a Crisis: A Guide for Healthcare Leaders
Trigger warning: This article contains an unusually high number of overused quotes. Crises in healthcare — whether they involve financial pressures, policy changes, or unexpected disruptions — often lead organizations to retrench, focusing solely on immediate survival. The instinct [...]
5 Reasons Why Your Clinicians (Still) Don’t Like Telehealth
Despite the accelerated adoption of telehealth during the COVID-19 pandemic, many clinicians — especially in community health centers, rural health clinics, or smaller rural health systems — continue to resist to use virtual care to improve access and continuity of [...]















