Telehealth & Covid-19
3 Telehealth DOs and DON’Ts for Healthcare CEOs
Based on the Kano model, the reality of innovation is that features that once were a “delighter” (remember the first power windows in cars?) over time in the eyes of the consumer become “table [...]
5 Ways to Overcome Clinician Barriers to Telehealth Adoption
In a previous article, we examined how patient-side challenges like technology access, digital literacy, and care engagement continue to limit the potential of virtual care. But even when patients are ready, willing, and equipped [...]
The Seven Pillars of Telehealth Value
Why after 30 years Telehealth is still Healthcare's Most Underutilized Strategic Asset Depending on who you ask, Telehealth (the “delivery of care at a distance”) goes back to the 1950s (transmitting an ECG), the [...]
Optimizing Telebehavioral Health Performance
At the core, any optimization of behavioral health starts with a look at opportunities to increase capacity and subsequently the utilization of that capacity. With growing behavioral health clinician shortages, each appointment slot potentially represents a critical lifeline for a [...]
Aligning Clinician and Patient Telehealth Expectations
Telehealth has experienced a meteoric rise in adoption over the past few years, driven largely by necessity during the pandemic. Patients, having experienced the convenience of virtual care, have increasingly expressed a preference for telehealth services. However, despite this enthusiasm, [...]
Bridging Healthcare Gaps: Telemedicine in Modern Hospitals
In the face of mounting challenges, telemedicine has emerged as a transformative force in healthcare, particularly for rural hospitals. During a recent Telehealth T-Time talk titled "Bridging Healthcare Gaps: The Role of Telemedicine in Modern Hospitals," Dr. Vimarsh Raina provided [...]
Payment Parity: Should Virtual Care Cost Less?
In last week’s Telehealth Tuesday, I tackled the myth that telehealth drives up healthcare costs, showing how expanded access doesn’t necessarily mean higher spending. This week, let’s explore another common misconception oftentimes perpetuated by politicians: We should be able to [...]
Does Telehealth Really Drive Up Costs
Last week, at the January 2025 Telehealth T-Time, Chris Adamec, Executive Director of the Alliance for Connected Care, shared a list of common perceptions that policymakers are currently holding about telehealth. One of the most striking of these was the [...]
The Future of Healthcare Delivery: Telehealth
As 2024 was nearing its end, a group of Telehealth Enthusiasts got together as part of the December Telehealth T-Time meeting to design the future of healthcare delivery. Kicking off the gathering was the keynote "Re-Designing Primary Care” presented by [...]















