How telehealth can transform rural communities when deployed thoughtfully, comprehensively, and with deep respect for the people we serve. Rural healthcare isn't broken, it's systematically underserved — and now, in 2025, seemingly grossly underfunded. Yet still, Americans in rural communities [...]

Start with strategy. Ground it in policy. Make workflows real. Then train. I was recently asked a thoughtful question based on a the collective insights of a group from about two dozen healthcare organizations: “What strategies have you seen work [...]

Rural communities face some of the steepest barriers to behavioral health care in the country — long travel distances, limited connectivity, low digital literacy, a pronounced clinical provider shortage, and wide-spread stigma around seeking help for mental health. These challenges [...]

When most organizations think about launching or relaunching a telehealth program (or any type of digital health innovation), the default focus is on logistics — buying equipment & licenses, figuring out policies, or provider training. But what if you [...]

Or have you already hired Proof-of-Concepts? As a German engineer it seems that I’ve been pre-wired to be relentlessly driven to optimize efficiency and effectiveness in everything I do. Having been involved in the design and implementation of technical [...]

From First Patient to Sustainable Practice In last week’s article, we introduced a framework to help clinicians launch a virtual clinic. That blueprint included four phases: BEFORE – Clarifying your market, value proposition, and business model SET UP – [...]