Telehealth & Covid-19
The 7 Critical Qualities of a Rock Star Telehealth Coordinator
A Rock Star Telehealth Coordinator is the key to telehealth success. Neither a brilliant telehealth strategy nor the latest telehealth technology will get you sustainable success with patients, providers, nurses, and [...]
Can Digital Health Quell Quiet Quitting?
In the fall of 2022, the term Quiet Quitting hit the internet and social media hard, though recently it has been “quiet” on that front. But “resignation without leaving”, “minimal accepted [...]
Clinicians’ Insights for Delivering the Best Care via Telehealth
I’ve long held the belief that the most significant difference between a great and a bad telehealth visit is the clinician attitude. Which probably also holds true for in-person visits as [...]
One Swallow does not a Summer Make
A young man, a great spendthrift, had run through all his patrimony and had but one good cloak left. One day he happened to see a swallow, which had appeared before its season, skimming along a pool and twittering gaily. [...]
Achieving Telehealth Success through Conscious Proactive Change Management
I’ve emphasized before that Telehealth is not about the Technology, but predominantly about effectively managing the organizational change. This week’s article lays out the five most common behaviors working against telehealth and describes the tactics eliminating or diminishing the effects [...]
Ignorance, Inertia, and Internal Resources: Three Obstacles to Success in Telehealth
Ask anybody in the healthcare industry to give it some serious thought and the conclusion is inevitable: Telehealth is here to stay. At Ingenium Digital Health, we define telehealth as “delivering healthcare at a distance” and if we look at [...]
Considering Complexity in Selecting Your Next Telehealth Service
In line with the exponential growth telehealth is currently experiencing, it is important that organizations spend their time and resources wisely on launching telehealth services that have the highest likelihood of success. As I described previously, there are multiple factors [...]
Improving Physician Satisfaction through Telehealth
Telehealth is a valuable tool to improving the satisfaction of physicians and the entire care team. This article explains three ways how telehealth can be leveraged to improve physician satisfaction. Telehealth is not just about the technology. It is [...]
Prioritizing Telehealth: An Engineer’s Formula
After many decades of slow progress, telehealth adoption is at last growing exponentially. According to a survey of 800 physicians, the number of physicians who have used telemedicine went from 5% in 2015 to 22% 2018 -- an exponential increase [...]