The Proof of Concept Worked.
Now the Hard Part Starts.
The proof of concept worked.At its main clinic, a rural [...]
Everybody Agreed Until Somebody Wrote It Down
The leadership meeting went well. A rural health center had [...]
The Telehealth Pilot That “Went Fine” —
Yet Went Nowhere
Ninety days in, the numbers looked good. The rural clinic [...]
Digital Health Solutionization:
From Start to Sustainability
Most digital health services that fade away were never designed [...]
Most Telehealth Rollouts Have Two Phases.
They Need Five.
A rural hospital board decides it's time for telehealth. [...]
In Digital Health, Turning On the Vendor Is the Last Step, Not the First
While the CMS RHTP program was announced over a year [...]
Can Your Funded RHTP Project
Create the Outcomes Required by CMS?
In this first wave of RHTP funding, many rural healthcare [...]
Telehealth Adoption Resistance Is a Confidence Gap, Not an Attitude Problem
The CMS Rural Health Transformation Program (RHTP) puts telehealth at [...]
The AI Call That Concerns Patients Isn’t a Technical Bug — It’s a Process Design Gap
A patient picks up the phone. The voice on the [...]
Choosing an AI Voice Vendor Is Easy If You Diagnose First
Telehealth comes in many different flavors including store & [...]