Telehealth & Covid-19
Using Virtual Care to Care For More Patients
Telehealth visits are often thought of as an alternative care delivery method when patients cannot easily come into the clinic due to transportation challenges, child care challenges, or because they can’t easily take time off [...]
Can Virtual First Become the Norm?
Last week I had an interesting, enjoyable experience. When asking our 13-year old’s primary care provider for a referral to an allergist for her eczema and presumed heat rash, we were told that the [...]
Traditional Healthcare Needs a Paradigm Shift
This week's Telehealth Tuesday article is based on Dr. Erkan Hassan's recent article on the same topic. Dr. Hassan is a member of the Ingenium Healthcare Advisors Consortium and brings over 20 years of [...]
4 Strategies to Increase Demand for your Telemedicine Service
The Covid-19 health crisis gave birth to at least dozens if not hundreds of startups offering specific telemedicine services. From ad hoc urgent care and behavioral health to specialty services addressing men’s health or Covid testing: the breadth of services [...]
Maximizing the ROI of Telehealth
As healthcare organizations are realizing that telehealth is here to stay, the attention quickly turns to three important questions: what should our telehealth services roadmap look like, what is the right technology we should be using and how can [...]
5 Key Ingredients for Improving Telehealth
Optimization is the science (and often art) to make the best use out of a resource. The strive for doing the right things (effectiveness) and doing things right (efficiency) leads to a continuous cycle of improvement. But when optimizing systems, [...]
Beyond Covid: From Virtual Care to Connected Health
For decades, telehealth has been a largely underutilized mode of care delivery even though telehealth repeatedly demonstrated increased access to care and improved health outcomes. The Covid-19 health crisis changed all of this virtually (pun intended) overnight. In a couple [...]
Telehealth is Not in Kansas Anymore
Last week I had the great honor of accepting a request to facilitate an international panel of fascinating telehealth innovation experts for the Festival of Telehealth on the topic of “Future Innovation in Telehealth”. As I was exchanging emails [...]
6 Smart Moves to Optimize Telehealth
Over the past 10 months I’ve written extensively about the shortcomings of poorly implemented telehealth: “The Top 4 Side Effects of poorly implemented telehealth”, “6 Ways Telehealth Failed in 2020”, and “3 Characteristics and 3 Root Causes of Mediocre [...]















