Telehealth & Covid-19
Outsourcing Telehealth Services: A Quick Guide
At the core of every healthcare organization lies the mission to serve its patients by providing them with the care they need. In many cases, this care is provided by clinicians employed or affiliated [...]
Selecting a Telehealth Services Vendor
Over the past 30 years, telehealth has evolved into a broad technology niche in its own right. At first there were telehealth hardware solutions - video cameras and video monitors, using proprietary video communication [...]
Happy Day Scenario Process Design
Most if not all of Healthcare Delivery is a series of interconnected processes. From diagnosis to treatment, from prescriptions to incisions, from dressings to blessings — every part of the care experience is process driven.As [...]
9 Ways to Deliver Extraordinary Care Virtually
What is Extraordinary Care?Extraordinary Care is delighted clinicians, staff, and patients working together to restore and maintain the patients’ well being, delivered at the lowest cost in a timely manner.Contrast that with ordinary care:Ordinary care is ineffective, repetitive, duplicative, transactional, [...]
Best Practices are not the Solution for Telehealth Success
All Great Truths begin as Blasphemies.~George Bernard Shaw Blasphemous Telehealth Secrets, Part 2I get it. In these busy, stressful, rapidly-changing times, people are constantly looking for quick fixes, proven solutions, even silver bullets. Especially in healthcare the desire to “just share [...]
The Diamond of Telehealth Awareness
Exploring the multiple facets of Telehealth. This week in September 2021 is “#TelehealthAwareness” week, a promotional campaign by the industry association of telehealth technology and solution vendors. A diamond is a fascinating terrestrial and human artifact. A simple composition [...]
The Role of Telehealth in the Future of Rural Health
Over the past months our team has had many conversations with the leaders, staff and clinicians at many rural health care organizations - Critical Access Hospitals, community behavioral health services, community health centers, rural health clinics, etc. While the [...]
Using Telehealth to Overcome SDoH
Over the past decade healthcare researchers have recognized that a person’s health status is greatly affected by the physical environment and social conditions they find themselves in. Many of these factors are the result of a person’s lifestyle choices, educational [...]
Six Common Misconceptions about Telehealth
Over the 10 years that I’ve been working with health systems on telehealth strategy, service design and implementation I’ve come across a number of misconceptions that people hold about telehealth. With telehealth now taking hold as a valid alternative [...]