Telehealth & Covid-19
Transforming Access to Care in Rural America: An Innovative Systems Approach
Despite many social and technical advancements over the past decades, the absence of public transportation, limited access to technology and high-speed internet, low digital literacy, and multi-job & child care challenges are often preventing the [...]
Engaging a Non-Clinical Telehealth Service Partner
For a clinic, a health center, or a health system to take full advantage of “caring for patients at a distance” (a.k.a. Virtual Care, Connected Care, or Telehealth) requires reliance on a number of partners. [...]
Outsourcing Telehealth Services: A Quick Guide
At the core of every healthcare organization lies the mission to serve its patients by providing them with the care they need. In many cases, this care is provided by clinicians employed or affiliated [...]
Addressing Patients’ Top 3 Telehealth Pain Points
According to a survey published by J.D. Power, the three top complaints by patients about telehealth include: limited services lack of awareness of costs confusing technology requirements In this week’s column of Telehealth Tuesday I’m presenting three solutions to address [...]
Enabling Virtual Care: Forms, Appointments, and More
In recent months healthcare leaders’ perception of telehealth has shifted. It seems that the realization finally hit that this form of care delivery is definitely “here to stay” and that a healthcare organization ought to do something about it, if [...]
9 Ways to Deliver Extraordinary Care Virtually
What is Extraordinary Care?Extraordinary Care is delighted clinicians, staff, and patients working together to restore and maintain the patients’ well being, delivered at the lowest cost in a timely manner.Contrast that with ordinary care:Ordinary care is ineffective, repetitive, duplicative, transactional, [...]
Best Practices are not the Solution for Telehealth Success
All Great Truths begin as Blasphemies.~George Bernard Shaw Blasphemous Telehealth Secrets, Part 2I get it. In these busy, stressful, rapidly-changing times, people are constantly looking for quick fixes, proven solutions, even silver bullets. Especially in healthcare the desire to “just share [...]
The Diamond of Telehealth Awareness
Exploring the multiple facets of Telehealth. This week in September 2021 is “#TelehealthAwareness” week, a promotional campaign by the industry association of telehealth technology and solution vendors. A diamond is a fascinating terrestrial and human artifact. A simple composition [...]
The Role of Telehealth in the Future of Rural Health
Over the past months our team has had many conversations with the leaders, staff and clinicians at many rural health care organizations - Critical Access Hospitals, community behavioral health services, community health centers, rural health clinics, etc. While the [...]