Telehealth & Covid-19
Transforming Care Delivery through Telehealth
Most healthcare organizations jumped into telehealth in earnest during the Covid-19 health crisis — not to revolutionize care delivery, but rather to continue to serve the patient population during the highly contagious and deadly [...]
From Chaos to Supported: Growing Telehealth Maturity
In last week’s article, I posed the question: How Mature is Your Telehealth Program? In today's Telehealth Tuesday column I’ll dive deeper into the first four levels of telehealth maturity: from chaotic to emerging [...]
How Mature is Your Telehealth Program?
While Telehealth has been around since the mid 1990s, albeit mostly in academic medical centers, an overnight adoption of telehealth across virtually all specialties and with numerous modalities was brought on by the Covid-19 [...]
Telehealth: The Swiss Army Knife of Healthcare
Most Healthcare Organizations’ Strategic Plans follow pretty much the same blueprint, covering the same five or six “pillars”, including quality, service, people, finance, growth and community.As Healthcare Organizations’ maturity regarding the use of digital health and telehealth technologies improves, healthcare [...]
3+ Wishes for Telehealth
by Telehealth Tuesday guest author Howard Reis. Thanks Seema Verma, then the CMS administrator, who in April 2020 declared, “the genie out of the bottle on this one”. As a 30-year telemedicine veteran, now that the genie is out [...]
What is the Purpose of a Telehealth Strategy?
After the Covid-19 health crisis catapulted telehealth into the limelight, it is now obvious to most leaders that telehealth is here to stay. As healthcare organizations are slowly leaving the “remote care” experience and the vaccination experience behind, many [...]
The Bare Necessities of a Telehealth Program
Telehealth has taken the care delivery world by storm due to the Covid-19 health crisis. An esoteric way to receive care at best before March 2020, virtually every patient has heard about telehealth if not even tried it. While [...]
Designing Smooth Telehealth Workflows
Have you ever thought about the meaning of the word “workflow”? Once you do, it’s quite obvious: the workflow defines how the work flows — literally. In this week’s Telehealth Tuesday I’ll share some of my insights on optimizing [...]
Essential Tools for Optimizing Telehealth
Optimization is commonly defined as the act of making the best use of a resource. Optimization is also a mindset to continually improve: not to pursue perfection, but to continue to reduce wasted time or resources.If we were living in [...]















