A rural FQHC in the Mid-Atlantic Region with primary care, behavioral health and pharmacy services provided through 4-5 sites.
Launched Telehealth in the wake of the Covid-19 health crisis. Named a Telehealth Coordinator with no telehealth background.
Now looking to increase utilization, increase patient and physician satisfaction, improve billing, etc.
Multi-pronged effort aligned Ingenium’s Telehealth Optimization Framework focusing on multiple areas.