Telehealth & Covid-19
8 Reasons Why Clinicians are Apprehensive About Telehealth
…and what to do about it. When your organization finally embraces telehealth, recognizing it as a critical strategic tool to give your “modern healthcare consumers” (a.k.a. patients) what they want (i.e., convenience) you're still left [...]
Serving More Patients Through Virtual Care
While virtual care is becoming increasingly more ubiquitous — holding steady in primary care and continuing to grow in behavioral health — it is still often seen as merely an alternative care delivery method. [...]
Using Virtual Care to Care For More Patients
Telehealth visits are often thought of as an alternative care delivery method when patients cannot easily come into the clinic due to transportation challenges, child care challenges, or because they can’t easily take time off [...]
Maximizing the ROI of Telehealth
As healthcare organizations are realizing that telehealth is here to stay, the attention quickly turns to three important questions: what should our telehealth services roadmap look like, what is the right technology we should be using and how can [...]
5 Key Ingredients for Improving Telehealth
Optimization is the science (and often art) to make the best use out of a resource. The strive for doing the right things (effectiveness) and doing things right (efficiency) leads to a continuous cycle of improvement. But when optimizing systems, [...]
Beyond Covid: From Virtual Care to Connected Health
For decades, telehealth has been a largely underutilized mode of care delivery even though telehealth repeatedly demonstrated increased access to care and improved health outcomes. The Covid-19 health crisis changed all of this virtually (pun intended) overnight. In a couple [...]
Telehealth is Not in Kansas Anymore
Last week I had the great honor of accepting a request to facilitate an international panel of fascinating telehealth innovation experts for the Festival of Telehealth on the topic of “Future Innovation in Telehealth”. As I was exchanging emails [...]
6 Smart Moves to Optimize Telehealth
Over the past 10 months I’ve written extensively about the shortcomings of poorly implemented telehealth: “The Top 4 Side Effects of poorly implemented telehealth”, “6 Ways Telehealth Failed in 2020”, and “3 Characteristics and 3 Root Causes of Mediocre [...]
Which Telehealth Technology is Best?
As healthcare organizations are assessing how to best leverage telehealth for the delivery of care in the long run, the question turns quickly to assessing the various technology solutions that an organization may find itself using. From simple video [...]