Telehealth & Covid-19
Healthcare’s Convoluted Business Model That Stifles Innovation Adoption
In essence, a business model is a plan for how to make a profit. But business plans are not just limited to startup ventures, digital health vendors, or healthcare delivery organizations. Business models apply [...]
A Waste of Telehealth: Are You Leaving Patients Behind and Money on the Table?
Telehealth, when deployed properly, offers tremendous benefits to patients and great financial value to clinics. Yet most healthcare CEOs and especially CMOs seemingly are oblivious to telehealth’s potential as an antidote to many of [...]
Telehealth in Libraries: Read a Book, See a Doc
During this spring’s telehealth conference season (held by MATRC, NRTRC, gpTRAC, and ATA) I have heard about multiple initiatives to bring access to care through booths and Telehealth Access Points in libraries. In addition [...]
Telehealth in Libraries: Read a Book, See a Doc
For quite some time, public libraries in the US have been considered one of the last public spaces where virtually anyone can gather in a safe environment. In urban as well as rural areas, “libraries don’t just provide free [...]
7 Considerations When Launching School-based Telehealth
The ability for a student to be seen by a provider not physically located at the school has been around for at least 20 years. Even before the pandemic, the use of telehealth in School-Based Health Centers (SBHC) grew almost [...]
Improving Clinician Satisfaction Through Telehealth
In the healthcare leader’s tool chest, Telehealth is a valuable tool to improve the satisfaction of clinicians and the entire care team. Here are three ways how telehealth can be leveraged to improve clinician satisfaction. Telehealth is not just [...]
The 7 Levels of Telehealth Training
The efficacious use of telehealth, as I emphasize often, is first and foremost an exercise in well executed change management. The ADKAR® model (developed and promoted by Prosci, Inc.) postulates that change is only successful and lasting when Awareness, [...]
Using Telehealth to Address the Nursing Shortage
Wicked problems are challenges that are tricky or impossible to solve due to the intertwined nature of the various factors and root causes that create the problem, most of them being difficult to even identify or correlate. Wicked Problems, [...]
Using Telehealth to Combat Clinician Burnout
Clinician burnout has long been a serious problem and the Covid-19 health crisis definitely did not help matters. But what if one of the side effects of the pandemic — the more positive views of telehealth by patients and [...]