Telehealth & Covid-19
6 Smart Moves to Optimize Telehealth
At the Telehealth T-Time Event in July 2024 I gave a talk on “The Unused Value of Telehealth” — how healthcare provider organizations are missing out on a multitude of value propositions that telehealth [...]
Essential Tools for Optimizing Telehealth
Optimization is commonly defined as the act of making the best use of a resource. Optimization is also a mindset to continually improve: not to pursue perfection, but to continue to reduce wasted time or [...]
Are You Steering Your Telehealth Success
…or are you drifting rudderless on the virtual care ocean? Clear is Kind. Unclear is Unkind — Brené Brown Accountability breeds response-ability. — Stephen Covey During the Covid-19 health crisis many organizations hastily launched telehealth. [...]
Managing Telehealth Performance with 4DX
In many healthcare organizations, telehealth is but one of many things its leadership team should pay attention to. But with nursing staffing shortages, physician burnout, and decreasing funding streams, telehealth — “this thing we had to do during Covid” [...]
Telehealth Training for Clinicians
Telehealth is first and foremost a clinical tool and to be successful and sustainable, telehealth optimization must focus on creating a stellar clinician experience. If you want grow and expand your clinicians use of telehealth (when clinically appropriate) and [...]
3 Telehealth DOs and DON’Ts for CEOs
As we move into a new year, the need for healthcare CEOs to promote and provide support for the various forms of virtual care services is becoming more and more critical as profit-focused, alternative care providers are moving into [...]
Using Telehealth to Reduce Losses and Decrease Cost
Post-Covid, telehealth has “survived” as a mainstay modality to deliver care to patients at a distance. And many healthcare leaders now more fully understand that telehealth is much more than just video visits, including patient portals, patient education, and [...]
How Telehealth Adds to the Bottom Line
“Real knowledge is to know the extent of one’s ignorance” — Confucius A Brief History of Telehealth Use For over two decades many clinicians and healthcare leaders, especially in smaller health systems, smaller clinics, or behavioral health agencies have [...]
5 Critical Metrics for Telehealth Success
Given the technical advances over the past 15 years, the modern healthcare consumer’s increasing demand for convenience, and the growing non-traditional competitive pressures, it is quite conceivable that within 5 years over 50% of all outpatient visits (primary care, [...]















