Telehealth & Covid-19
The Gift That Keeps Expiring:
A 3-Month Telehealth Extension?
Lawmakers Extend Telehealth — But Where’s the Permanence? This holiday season 2024, lawmakers delivered what many in the healthcare community see as a gift: a temporary extension of telehealth flexibilities through March 2025. For many [...]
A Glimpse of the Future of Care Delivery via Telehealth
The ultimate nirvana of human physical wellbeing would be the absence of disease and injury. But even in a world where all diseases are successfully prevented, someone (or something), presumably, still needs to administer [...]
Blueprint for Sustainable Virtual Care:
3 Tactics to Drive Long-Term Success
Virtual care is no longer a luxury — it’s the foundation of modern healthcare delivery. Recent surveys reveal that at least 2 out of 3 patients now expect their healthcare providers to offer digital options [...]
96 Common Video Telemedicine Scenarios
If you’ve been reading my Telehealth Tuesday column for a while, you know that I always urge my readers to pay particular attention to the various workflows leading up to and following the actual telemedicine visit. [...]
What Is Your Team’s CPT Code?
In the world of healthcare, a CPT® code refers to the (trademarked) acronym of the Current Procedural Terminology, a set of codes describing medical procedures received by patients. In the world of communications, a code is a [...]
Sustainable Telehealth & Digital Health Success: Be Brisk, Go Big, Go Bold — Or Go Broke!
By now, the spring of 2023, the leadership of any healthcare organization should have figured out two inevitable truths: Telehealth is here to stay, will continue to grow, will over time replace most in-person care interactions [...]
The 7 Skills of a Rock Star Telehealth Coordinator
In last week’s Telehealth Tuesday I described the 7 critical qualities, 4 responsibilities, and 7 key skills that make a Telehealth a Rock Star in their profession: Customer Service Skills (Customers = Everybody) Change Management Project [...]
The 7 Critical Qualities of a Rock Star Telehealth Coordinator
A Rock Star Telehealth Coordinator is the key to telehealth success. Neither a brilliant telehealth strategy nor the latest telehealth technology will get you sustainable success with patients, providers, nurses, and support staff. The single critical [...]
Can Digital Health Quell Quiet Quitting?
In the fall of 2022, the term Quiet Quitting hit the internet and social media hard, though recently it has been “quiet” on that front. But “resignation without leaving”, “minimal accepted performance”, and “lackluster work engagement” [...]