Telehealth & Covid-19
6 Smart Moves to Optimize Telehealth
At the Telehealth T-Time Event in July 2024 I gave a talk on “The Unused Value of Telehealth” — how healthcare provider organizations are missing out on a multitude of value propositions that telehealth [...]
Essential Tools for Optimizing Telehealth
Optimization is commonly defined as the act of making the best use of a resource. Optimization is also a mindset to continually improve: not to pursue perfection, but to continue to reduce wasted time or [...]
Are You Steering Your Telehealth Success
…or are you drifting rudderless on the virtual care ocean? Clear is Kind. Unclear is Unkind — Brené Brown Accountability breeds response-ability. — Stephen Covey During the Covid-19 health crisis many organizations hastily launched telehealth. [...]
Best of Telehealth Tuesday 2022
Telehealth Tuesday was born in October 2019 out of the desire to share best practices and make the case for telehealth. In addition to our emailed newsletter (which each week includes a short personal editorial) Telehealth Tuesday is now also [...]
Increasing the Value of Telehealth
The beginning of a New Year is always a good time for prophecies and predictions. This is especially valuable if they are rooted in reality, based on actual data. The healthcare advisory firm Sage Growth Partners published such a [...]
12 Gifts for Your Telehealth Program
The Covid-19 health crisis of 2020 showed many patients (a.k.a., modern healthcare consumers) and many clinicians how much care can be delivered at a distance (a.k.a. telehealth). While telehealth served as a readily available stop-gap-measure in 2020, many forward [...]
Managing Telehealth Performance with 4DX
In many healthcare organizations, telehealth is but one of many things its leadership team should pay attention to. But with nursing staffing shortages, physician burnout, and decreasing funding streams, telehealth — “this thing we had to do during Covid” [...]
Telehealth Training for Clinicians
Telehealth is first and foremost a clinical tool and to be successful and sustainable, telehealth optimization must focus on creating a stellar clinician experience. If you want grow and expand your clinicians use of telehealth (when clinically appropriate) and [...]
3 Telehealth DOs and DON’Ts for CEOs
As we move into a new year, the need for healthcare CEOs to promote and provide support for the various forms of virtual care services is becoming more and more critical as profit-focused, alternative care providers are moving into [...]















