Telehealth & Covid-19
Selecting a New Vendor for Video Visits
The public health emergency caused by the Covid-19 health crisis quickly made the use of video visits a necessity. Many organizations scrambled to select a solution and used whatever was available ranging from WebEx and [...]
Gathering the Requirements To Select a New Video Visit Vendor
Selecting a new video visit vendor is something that many healthcare organizations are now looking into as they are realizing the value of telehealth as an alternative care delivery modality to the old-fashioned “in person” [...]
Video Visit Vendor Selection: Defining Needs and Requirements
As the use of telehealth to “provide care at a distance” is becoming a more and more acceptable mainstream service, some organizations are evaluating whether their solution for video visits is truly the one [...]
Selecting The Best Vendors for Your RPM Program
My 20-year adventure into the world of digital health started at the Mayo Clinic in Rochester, Minnesota with an exciting assignment: to develop and manage the requirements for a wearable continuous heart rhythm monitoring device. After [...]
6 Reasons to Manage Telehealth Performance
The purpose of managing the performance of your telehealth services is to ensure that you are getting the most value out of your investment into launching, optimizing, growing, and expanding your various virtual care offerings, including video [...]
Is Dunning-Kruger limiting your Telehealth Success?
“Real knowledge is to know the extent of one’s ignorance” – Confucius The Covid-19 health crisis catapulted everyone into the world of telehealth — and seemingly overnight, thousands of healthcare administrators became telehealth experts. Along with [...]
A Guide to Accelerating the Adoption of
Digital Health Innovation
Innovation has long been both a driver of growth and a coveted badge of honor across all industries and for a few decades also in healthcare. In the early 2000s, the Mayo Clinic established its first internal [...]
What is Telehealth?
Sometimes it’s a good idea to go back to the basics, the fundamentals. To go up to the 100,000-foot view and take a look from a distance, with a fresh eye, an outsider’s perspective. So after [...]
Dashboard Medicine: Remote Physiological Monitoring (RPM) driving Engagement & Outcomes
These days, when people refer to telehealth, telemedicine, or virtual care, the most common use case that comes to mind is the live video visit. Yet telehealth, defined as “delivering care at a distance”, includes a [...]















