Telehealth & Covid-19
5 Reasons Why RPM Programs Fail
Over the past years, RPM (Remote Physiological Monitoring), has garnered a lot of interest over the years, but so have reports by many healthcare organizations that RPM programs are not producing the expected results. In [...]
Rural Telehealth: Beyond Video Visits
One of the biggest challenges facing rural America is access to care and the barriers to accessing care are manifold, including transportation, time, and technology. Obviously one solution is to access care through a [...]
Barriers to Accessing Care in Rural America
The primary reason for the challenges in accessing care in rural areas is the growing shortage of clinicians practicing in rural areas. According to one statistic, only 1 in 10 primary care physicians serving [...]
What Is Your Team’s CPT Code?
In the world of healthcare, a CPT® code refers to the (trademarked) acronym of the Current Procedural Terminology, a set of codes describing medical procedures received by patients. In the world of communications, a code is a [...]
Sustainable Telehealth & Digital Health Success: Be Brisk, Go Big, Go Bold — Or Go Broke!
By now, the spring of 2023, the leadership of any healthcare organization should have figured out two inevitable truths: Telehealth is here to stay, will continue to grow, will over time replace most in-person care interactions [...]
The 7 Skills of a Rock Star Telehealth Coordinator
In last week’s Telehealth Tuesday I described the 7 critical qualities, 4 responsibilities, and 7 key skills that make a Telehealth a Rock Star in their profession: Customer Service Skills (Customers = Everybody) Change Management Project [...]
The 7 Critical Qualities of a Rock Star Telehealth Coordinator
A Rock Star Telehealth Coordinator is the key to telehealth success. Neither a brilliant telehealth strategy nor the latest telehealth technology will get you sustainable success with patients, providers, nurses, and support staff. The single critical [...]
Can Digital Health Quell Quiet Quitting?
In the fall of 2022, the term Quiet Quitting hit the internet and social media hard, though recently it has been “quiet” on that front. But “resignation without leaving”, “minimal accepted performance”, and “lackluster work engagement” [...]
Clinicians’ Insights for Delivering the Best Care via Telehealth
I’ve long held the belief that the most significant difference between a great and a bad telehealth visit is the clinician attitude. Which probably also holds true for in-person visits as well. A clinician with bad [...]