Telehealth & Covid-19
Does Telehealth Really Drive Up Costs
Last week, at the January 2025 Telehealth T-Time, Chris Adamec, Executive Director of the Alliance for Connected Care, shared a list of common perceptions that policymakers are currently holding about telehealth. One of the most [...]
The Future of Healthcare Delivery: Telehealth
As 2024 was nearing its end, a group of Telehealth Enthusiasts got together as part of the December Telehealth T-Time meeting to design the future of healthcare delivery. Kicking off the gathering was the keynote [...]
A Virtual Conversation with a Telehealth Denier
While one Ebenezer Scrooge had animated conversations with three ghosts, I envisioned over the holidays what it would be like to have a spirited debate with a fictional yet vocal telehealth skeptic, whom I’ll affectionately [...]
Increasing Provider Capacity through Virtual Care
Author’s note: Today’s article marks the 200th edition of Telehealth Tuesday. Launched well before Covid in 2018, Telehealth Tuesday has helped me to capture the many lessons we’ve learned in helping organizations to launch, optimize, or grow their telehealth services [...]
Telehealth Creates Strategic Success
Over the past week’s I’ve been writing a lot about the what, the how, and the why of measuring the performance of your telehealth services. Today’s column presents another argument as to why measuring telehealth performance is important: because telehealth [...]
Why Measure Virtual Care Performance?
You can’t manage what you don’t measure. — Peter Drucker Over the past weeks I’ve shared a lot of pragmatic advice on how to measure telehealth performance to assess the success of your telehealth programs. But underlying that guidance is [...]
Measuring the 5 Most Critical Telehealth Metrics
In last week’s article I laid out a simple framework of five key metrics that telehealth leaders need to pay attention to when it comes to measuring telehealth success. They are: clinician satisfaction patient satisfaction technical performance visit volume [...]
5 Telehealth Metrics Healthcare Leaders
Need to Pay Attention to
As Telehealth becomes an increasingly important strategic tool in attracting and serving the modern healthcare consumers’ desire for convenience, it is imperative that healthcare leaders pay attention to the performance of their telehealth services. As the saying goes “hope [...]
Telehealth Performance Metrics
How do you assess the performance of telehealth? As the most quotable American quipped below, setting yourself a destination is key to knowing when you are successful. If you don’t know where you’re going,you’ll end up someplace [...]