Telehealth & Covid-19
Best of Telehealth Tuesday 2024
Happy 2025! As we close out 2024, I’m excited to share this special “Best Of” Telehealth Tuesdays edition, highlighting the most popular and impactful articles from the past year. Whether you’re new to telehealth or [...]
The Gift That Keeps Expiring:
A 3-Month Telehealth Extension?
Lawmakers Extend Telehealth — But Where’s the Permanence? This holiday season 2024, lawmakers delivered what many in the healthcare community see as a gift: a temporary extension of telehealth flexibilities through March 2025. For many [...]
A Glimpse of the Future of Care Delivery via Telehealth
The ultimate nirvana of human physical wellbeing would be the absence of disease and injury. But even in a world where all diseases are successfully prevented, someone (or something), presumably, still needs to administer [...]
How to Measure Telehealth Success
Not everything that can be counted counts. Not everything that counts can be counted. — William Bruce Cameron As the quote highlights, measuring success can be a tricky business. Not all metrics that can be collected [...]
Are You With the Herd or Just Looking On?
For most people, there is safety in numbers and following what the majority of other people (or, especially in the US, other people like you) are doing, must be okay and safe to do as well. The [...]
Patient Experience, Patient Satisfaction, Patient Engagement: What’s the Difference?
My introduction to healthcare came in 2000 when I joined the Mayo Clinic in Rochester, Minnesota. Having never been exposed to healthcare before and having only moved to the US two years prior, little did I [...]
No Digital Front Door:
Failing the Modern Healthcare Consumer
After Telehealth’s prime time moment during the Covid-19 health crisis, much attention this year has been focused back on the “digital front door” — the set of digital technologies through which interactions of the Modern Healthcare [...]
96 Common Video Telemedicine Scenarios
If you’ve been reading my Telehealth Tuesday column for a while, you know that I always urge my readers to pay particular attention to the various workflows leading up to and following the actual telemedicine visit. [...]
What Is Your Team’s CPT Code?
In the world of healthcare, a CPT® code refers to the (trademarked) acronym of the Current Procedural Terminology, a set of codes describing medical procedures received by patients. In the world of communications, a code is a [...]