Telehealth & Covid-19
Launching a New Video Visit Vendor
with a Proof-of-Concept
Over the past few editions we’ve covered the various stages and numerous steps of selecting a new video visit vendor. This is the fifth and final article in our series on Vendor Selection. We started [...]
Happy 5th Birthday, Telehealth Tuesday
Hey Everyone! Before I continue with our “regular programming” next week, I’d like to take a moment to celebrate the 5th anniversary of Telehealth Tuesday. 5 years ago, on Tuesday, October 8, 2019 I [...]
Effective Implementation of A New Video Visit Solution
Congratulations! You’ve successfully selected a vendor after you gathered your requirements and defined your needs. The hard part is over. Or is it? In reality, now is when the “real work” begins. Fortunately these days, [...]
Selecting The Best Vendors for Your RPM Program
My 20-year adventure into the world of digital health started at the Mayo Clinic in Rochester, Minnesota with an exciting assignment: to develop and manage the requirements for a wearable continuous heart rhythm monitoring device. After [...]
6 Reasons to Manage Telehealth Performance
The purpose of managing the performance of your telehealth services is to ensure that you are getting the most value out of your investment into launching, optimizing, growing, and expanding your various virtual care offerings, including video [...]
Is Dunning-Kruger limiting your Telehealth Success?
“Real knowledge is to know the extent of one’s ignorance” – Confucius The Covid-19 health crisis catapulted everyone into the world of telehealth — and seemingly overnight, thousands of healthcare administrators became telehealth experts. Along with [...]
A Guide to Accelerating the Adoption of
Digital Health Innovation
Innovation has long been both a driver of growth and a coveted badge of honor across all industries and for a few decades also in healthcare. In the early 2000s, the Mayo Clinic established its first internal [...]
What is Telehealth?
Sometimes it’s a good idea to go back to the basics, the fundamentals. To go up to the 100,000-foot view and take a look from a distance, with a fresh eye, an outsider’s perspective. So after [...]
Dashboard Medicine: Remote Physiological Monitoring (RPM) driving Engagement & Outcomes
These days, when people refer to telehealth, telemedicine, or virtual care, the most common use case that comes to mind is the live video visit. Yet telehealth, defined as “delivering care at a distance”, includes a [...]















