Telehealth & Covid-19
Making Telemedicine Enjoyable for Physicians
Are your physicians fully embracing telemedicine as an acceptable care delivery modality? Are you, as a clinician, fully comfortable with telemedicine? If not, read on. I may have a diagnosis and treatment plan that [...]
Setting the Telehealth Keystone: Clinician Engagement
In the mid 2000s I designed and built a highly energy-efficient home in Minnesota that had no furnace and was off-the-grid, off-the well. The house’s two sole sources of heat were a passive solar [...]
The Virtual Care Bill of Patients’ Rights
When I first entered healthcare in the year 2000, I did so in the hallowed halls of the Mayo Clinic, where the spirits of the Mayo brothers, Will and Charlie, and their father, William Worrall, [...]
Improving Clinician Satisfaction Through Telehealth
In the healthcare leader’s tool chest, Telehealth is a valuable tool to improve the satisfaction of clinicians and the entire care team. Here are three ways how telehealth can be leveraged to improve clinician satisfaction. Telehealth is not just [...]
The 7 Levels of Telehealth Training
The efficacious use of telehealth, as I emphasize often, is first and foremost an exercise in well executed change management. The ADKAR® model (developed and promoted by Prosci, Inc.) postulates that change is only successful and lasting when Awareness, [...]
Using Telehealth to Address the Nursing Shortage
Wicked problems are challenges that are tricky or impossible to solve due to the intertwined nature of the various factors and root causes that create the problem, most of them being difficult to even identify or correlate. Wicked Problems, [...]
Using Telehealth to Combat Clinician Burnout
Clinician burnout has long been a serious problem and the Covid-19 health crisis definitely did not help matters. But what if one of the side effects of the pandemic — the more positive views of telehealth by patients and [...]
The Evolution of Patient Participation
Language is very powerful and certain words can convey a number of different meanings depending on the context and the situation. Words can hurt (as in “calling names”) or they can heal (as in “words of affirmation”). Words are [...]
3 Reasons Why Your Clinic Should Accelerate Telehealth Adoption
By now every clinic, health center, hospital or behavioral health agency has at a minimum dipped their toe into telehealth and plenty of clinical services (most prominently behavioral health) are using telehealth fairly frequently. But is Telehealth something your [...]