Telehealth & Covid-19
Innovation in a Crisis: A Guide for Healthcare Leaders
Trigger warning: This article contains an unusually high number of overused quotes. Crises in healthcare — whether they involve financial pressures, policy changes, or unexpected disruptions — often lead organizations to retrench, focusing solely [...]
5 Reasons Why Your Clinicians (Still) Don’t Like Telehealth
Despite the accelerated adoption of telehealth during the COVID-19 pandemic, many clinicians — especially in community health centers, rural health clinics, or smaller rural health systems — continue to resist to use virtual care to [...]
The Future of AI in Healthcare: A Transformational Shift
With the rapid advancements in generative AI over the past two years, Artificial intelligence (AI) is no longer a futuristic concept in healthcare — it’s a rapidly evolving force that is set to reshape patient [...]
Can Virtual First Become the Norm?
Last week I had an interesting, enjoyable experience. When asking our 13-year old’s primary care provider for a referral to an allergist for her eczema and presumed heat rash, we were told that the first visit would be via [...]
Traditional Healthcare Needs a Paradigm Shift
This week's Telehealth Tuesday article is based on Dr. Erkan Hassan's recent article on the same topic. Dr. Hassan is a member of the Ingenium Healthcare Advisors Consortium and brings over 20 years of virtual critical care medicine experience. [...]
Virtual Care: From Strategy to Action to Results
This week's edition of Telehealth Tuesday is a guest post by my long-term collaborator and business partner Kathy Letendre. Her bi-weekly newsletter, Excellence Inspirations, is a treat for all existing and aspiring leaders. If you are interested in inspiring [...]
3 Tactics for Sustainable Virtual Care
By now it's obvious to everyone that virtual care is here to stay. It offers demonstrable benefits in terms of convenient access to care leading to increased continuity of care which can result in improved outcomes and lower cost [...]
Increasing Provider Capacity through Virtual Care
Author’s note: Today’s article marks the 200th edition of Telehealth Tuesday. Launched well before Covid in 2018, Telehealth Tuesday has helped me to capture the many lessons we’ve learned in helping organizations to launch, optimize, or grow their telehealth services [...]
Telehealth Creates Strategic Success
Over the past week’s I’ve been writing a lot about the what, the how, and the why of measuring the performance of your telehealth services. Today’s column presents another argument as to why measuring telehealth performance is important: because telehealth [...]