Telehealth & Covid-19
The Virtual Care Bill of Patients’ Rights
When I first entered healthcare in the year 2000, I did so in the hallowed halls of the Mayo Clinic, where the spirits of the Mayo brothers, Will and Charlie, and their father, William Worrall, [...]
Tech-Enabled Care Model for the Community Health Center of the Future
While Community Health Centers have long used technology, mostly for managing operations and the revenue cycle, many CHCs are only just now beginning to employ more “modern” technologies such as data analytics and, mostly fueled [...]
Implementing Supportive Technologies for the Health Center of the Future
The Framework for the Health Center of the Future provides a simple yet comprehensive roadmap for community health centers to prepare for a sustainable future. At the core of the framework are the three [...]
Enabling Virtual Care: Forms, Appointments, and More
In recent months healthcare leaders’ perception of telehealth has shifted. It seems that the realization finally hit that this form of care delivery is definitely “here to stay” and that a healthcare organization ought to do something about it, if [...]
9 Ways to Deliver Extraordinary Care Virtually
What is Extraordinary Care?Extraordinary Care is delighted clinicians, staff, and patients working together to restore and maintain the patients’ well being, delivered at the lowest cost in a timely manner.Contrast that with ordinary care:Ordinary care is ineffective, repetitive, duplicative, transactional, [...]
Best Practices are not the Solution for Telehealth Success
All Great Truths begin as Blasphemies.~George Bernard Shaw Blasphemous Telehealth Secrets, Part 2I get it. In these busy, stressful, rapidly-changing times, people are constantly looking for quick fixes, proven solutions, even silver bullets. Especially in healthcare the desire to “just share [...]
The Diamond of Telehealth Awareness
Exploring the multiple facets of Telehealth. This week in September 2021 is “#TelehealthAwareness” week, a promotional campaign by the industry association of telehealth technology and solution vendors. A diamond is a fascinating terrestrial and human artifact. A simple composition [...]
The Role of Telehealth in the Future of Rural Health
Over the past months our team has had many conversations with the leaders, staff and clinicians at many rural health care organizations - Critical Access Hospitals, community behavioral health services, community health centers, rural health clinics, etc. While the [...]
Using Telehealth to Overcome SDoH
Over the past decade healthcare researchers have recognized that a person’s health status is greatly affected by the physical environment and social conditions they find themselves in. Many of these factors are the result of a person’s lifestyle choices, educational [...]















