Telehealth & Covid-19
Can Virtual First Become the Norm?
Last week I had an interesting, enjoyable experience. When asking our 13-year old’s primary care provider for a referral to an allergist for her eczema and presumed heat rash, we were told that the [...]
Traditional Healthcare Needs a Paradigm Shift
This week's Telehealth Tuesday article is based on Dr. Erkan Hassan's recent article on the same topic. Dr. Hassan is a member of the Ingenium Healthcare Advisors Consortium and brings over 20 years of [...]
Virtual Care: From Strategy to Action to Results
This week's edition of Telehealth Tuesday is a guest post by my long-term collaborator and business partner Kathy Letendre. Her bi-weekly newsletter, Excellence Inspirations, is a treat for all existing and aspiring leaders. If [...]
Thoughts on Foley & Lardner’s
Top 5 Telehealth Law Predictions for 2021
In December I surmised that, indeed, telehealth reimbursement is here to stay - simply because it was already pretty good before the Covid-19 health crisis emergency regulations. Granted, the biggest hurdle that was removed — allowing Medicare patients to receive [...]
3 Characteristics & 3 Root Causes of Mediocre Telehealth
The Covid-19 health crisis quickly turned everyone’s attention to telehealth as a means to keep providers and staff safe and patients both safe and healthy. Most organizations very quickly stood up telemedicine without the knowledge on how to properly [...]
Is Audio-Only Telehealth Good Medicine?
Last week a telehealth workgroup comprising insurers, providers, and policy makers from the state of Vermont submitted a recommendation to their state, arguing for keeping the reimbursement for audio-only (telephonic) telehealth. But is audio-only telehealth good medicine? Should there be [...]
Transforming Care Delivery through Telehealth
A few weeks back I posted a couple of articles describing the 7 levels of telehealth maturity that organizations pass through as the acceptance and permanence of their telehealth services grows. Most organizations, especially during the start of the Covid-19 [...]
Our most Popular Telehealth Guidance from 2020
Over the past year, we’ve published 51 articles covering a broad range of topics about all things telehealth. Of course the Covid-19 health crisis accelerated the adoption of telehealth and we’ve enjoyed sharing our insights with hundreds of subscribers. [...]
Yes, Virginia, there is Telehealth Reimbursement
This phrase, if it does not ring an immediate “bell”, is a nod to the famous reply in the New York Sun from 1897. In response to a question from an inquisitive 8-year-old regarding the existence of Santa Claus, the [...]















