Telehealth & Covid-19
Innovation in a Crisis: A Guide for Healthcare Leaders
Trigger warning: This article contains an unusually high number of overused quotes. Crises in healthcare — whether they involve financial pressures, policy changes, or unexpected disruptions — often lead organizations to retrench, focusing solely [...]
5 Reasons Why Your Clinicians (Still) Don’t Like Telehealth
Despite the accelerated adoption of telehealth during the COVID-19 pandemic, many clinicians — especially in community health centers, rural health clinics, or smaller rural health systems — continue to resist to use virtual care to [...]
The Future of AI in Healthcare: A Transformational Shift
With the rapid advancements in generative AI over the past two years, Artificial intelligence (AI) is no longer a futuristic concept in healthcare — it’s a rapidly evolving force that is set to reshape patient [...]
Engaging a Non-Clinical Telehealth Service Partner
For a clinic, a health center, or a health system to take full advantage of “caring for patients at a distance” (a.k.a. Virtual Care, Connected Care, or Telehealth) requires reliance on a number of partners. Whether selecting a telehealth technology [...]
Outsourcing Telehealth Services: A Quick Guide
At the core of every healthcare organization lies the mission to serve its patients by providing them with the care they need. In many cases, this care is provided by clinicians employed or affiliated with the hospital, health system, [...]
Selecting a Telehealth Services Vendor
Over the past 30 years, telehealth has evolved into a broad technology niche in its own right. At first there were telehealth hardware solutions - video cameras and video monitors, using proprietary video communication protocols and custom-fitted video connection [...]
Happy Day Scenario Process Design
Most if not all of Healthcare Delivery is a series of interconnected processes. From diagnosis to treatment, from prescriptions to incisions, from dressings to blessings — every part of the care experience is process driven.As we know well from other [...]
Five Principles of Successful Telehealth Adoption
Many leaders see the wisdom in embracing “care at a distance” for their organization. Yet once they look at their clinician’s utilization data, they are often surprised about the discrepancy of the media’s description of high telehealth utilization and [...]
The 5 Leader-Ships of Innovation Adoption
“The Future is already here; it is just not evenly distributed.” — William Gibson Today’s Healthcare Leaders have a full plate of important and urgent priorities and many if not all of them require some form of organizational transformation: compelling [...]















